Motability Scheme at Pentagon Renault Lincoln

4.7
Rating 4.7
(116 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
Call dealer

Welcome to Pentagon Renault Lincoln

At Pentagon Lincoln we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

Paul White, our leading Motability specialist for over 5 years, always puts customers at ease with his light-hearted manner. Paul's career in sales is very different to his background as a tank soldier! but he's a gentle giant with a huge amount of pride in ensuring the best customer experience!

Take a look at our Google reviews to see the wonderful feedback Paul has received. Should you require any assistance, don't hesitate to phone or pop for a chat over a coffee.

Contact Pentagon Renault Lincoln on 03303906799 to make an appointment with our Motability Scheme Specialist.

Book an appointment
Book an appointment

Contact information

Address
8 Tritton Road
Lincoln LN6 7QY
GB
Get directions
Phone Number
Call Pentagon Renault Lincoln on 0330 390 6799
0330 390 6799
0330 390 6799
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Book an appointment

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ian Bishop
  • Ryan Haigh
  • Paul Askew
  • Jackie Lee
  • Laurence Whitney
  • James Birkby
  • Samuel Newton
  • Charles Linford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Lucy Clifford
  • Kevin Marshall
  • Joshua Jackson
  • Kian Dennett
  • Robert Prosser
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Pentagon Renault Lincoln

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Renault Lincoln

  • Rating 1.0
    Terrible service. I arranged to have a hire car delivered but none was supplied. When I complained to the advisor, he rudely told me that I had not requested one even though it was on record. To top it all off, they damaged the front bumper whilst it was being serviced. They did say they would repair it, but it should not have happened. Very carefree attitudes and poor customer service
    Response from Pentagon Renault Lincoln
    Dear Ruth J,

    Thank you for taking the time to share your feedback with us. Please be assured that we take your feedback seriously and will be addressing these matters with our team. We value your input and are committed to providing better service in the future.

    If you would like to discuss this further or if there is anything else we can do to assist you, please feel free to reach out to us directly.

    Thank you for bringing this to our attention.
    Pentagon Renault Lincoln
  • Rating 5.0
    Very helpful with everything
    Response from Pentagon Renault Lincoln
    Dear Katherine W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very helpful. At Pentagon Renault Lincoln, we strive to provide the best possible experience for our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Pentagon Renault Lincoln
  • Rating 5.0
    Jackie was most helpul .went through everthing cleary

    She made the whole proccess simple and she abswered any questions i had .
    Response from Pentagon Renault Lincoln
    Dear Susan M.,

    Thank you so much for taking the time to share your experience with us at Pentagon Renault Lincoln. We are thrilled to hear that Jackie was able to assist you so effectively and make the process simple and clear. Your feedback is incredibly valuable to us, and we are delighted that you felt supported and had all your questions answered.

    We strive to provide the best service possible, and it’s wonderful to know that Jackie’s efforts made a positive impact on your experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Pentagon Renault Lincoln.

    Best regards,

    Pentagon Renault Lincoln
  • Rating 5.0
    Excellent service from looking at a car to ordering.
    Very professional throughout. Very knowledgeable about the vehicle.
    Response from Pentagon Renault Lincoln
    Hello Robert D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience from the moment you started looking at a car to placing your order. Our team takes great pride in being professional and knowledgeable, and it’s fantastic to know that this was reflected in your visit. Your feedback is incredibly valuable to us, and we are delighted to have earned your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Renault Lincoln.

    Best regards,
    The Motability Scheme Team at Pentagon Renault Lincoln
  • Rating 5.0
    Jackie was fantastic
    Response from Pentagon Renault Lincoln
    Hello Gareth,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a fantastic experience with Jackie. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Renault Lincoln.

    Best regards,

    [Your Name]
    Motability Scheme Team
  • Rating 1.0
    My experience at Pentagon Renault Lee Lincoln was absolutely awful from the moment we walked in the showroom.
    The sales representative for Motobility Jackie Lee approached us myself and my son whilst eating a pasty and talking with food in her mouth. She did apologise but that’s not the point. It was awful when we sat at her desk she had two blue cans of monster drink on her desk which she proceeded to open one and drink it which I find very unprofessional.
    We were not offered any refreshment at all in fact I had to ask if I could go and get a drink of water from the drinks machine.
    Also, I felt pushed into accepting the red Renault Clio I actually wanted the grey colour which I was told was not available for quite awhile, even though I still had three months left on my mobility lease before changing.
    I felt Jackie Lee the represent was desperate to get a Motobility contract from me.
    Two days later, I phoned Jackie Lee at the showroom again and told her I didn’t want the red and I would wait for a grey car.
    She was very rude on the phone not helpful at all and said it was impossible as I’d already signed for the red one and I could not cancel. Therefore, I thought there was nothing I could do so I promptly phoned Motobility and spoke to a lovely lady who said I had every right to cancel with pentagon at Lincoln.
    Especially after the way I have been treated and the very unprofessional service I received whilst there.

    I phoned and left a message for Jackie Lee explaining I was cancelling and that I was in my right to do so. She was not very happy about it made that quite clear that I told her I was adamant that I was cancelling and Motobility were informed and agreed.
    If you need any more information from me, regards Miss Lee please don’t hesitate to contact me. I would never ever return to that showroom again.
    Response from Pentagon Renault Lincoln
    Hello Lesley B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be excellent and very helpful. At Pentagon Renault Lincoln, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Renault Lincoln Team
  • Rating 5.0
    Very communicative
    Response from Pentagon Renault Lincoln
    Hello Dylan,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our communication to be effective. At Pentagon Renault Lincoln, we strive to ensure that our customers feel informed and supported throughout their experience with us. Your feedback is incredibly valuable and motivates us to continue providing the best service possible. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Pentagon Renault Lincoln
  • Rating 5.0
    Very attentive staff couldn’t be more helpful. Explained everything fully would highly recommend
    Response from Pentagon Renault Lincoln
    Hello Paula,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff attentive and helpful. It's great to know that everything was explained fully and that you would highly recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Pentagon Renault Lincoln
  • Rating 5.0
    Everything was brilliant very quick and love the video you can watch when they have fulfilled the service thumbs up to all concerned at Pentagon Lincoln đź‘Ť
    Response from Pentagon Renault Lincoln
    Hello Tracey,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Pentagon Renault Lincoln. It's great to know that you appreciated the quick service and enjoyed the video feature. Your kind words and thumbs up mean a lot to our team. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Renault Lincoln Team
  • Rating 5.0
    Great service.
    Response from Pentagon Renault Lincoln
    Hello Gareth,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service at Pentagon Renault Lincoln. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Pentagon Renault Lincoln
  • Rating 5.0
    Excellent
    Response from Pentagon Renault Lincoln
    Hello James D.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Pentagon Renault Lincoln. Your feedback is incredibly valuable and motivates our team to continue delivering the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Pentagon Renault Lincoln
  • Rating 5.0
    Great đź‘Ť
    Response from Pentagon Renault Lincoln
    Hello Jeffrey,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Pentagon Renault Lincoln. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Pentagon Renault Lincoln
  • Rating 5.0
    Lovely salesman .So patient
    Response from Pentagon Renault Lincoln
    Hello Marilyn,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our salesman and that his patience made your visit enjoyable. At Pentagon Renault Lincoln, we strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Renault Lincoln Team
  • Rating 5.0
    Superb mr linford is very kind pleasant and in my case patient as I forget my passwords not had a Renault before but we off to brilliant start
    Response from Pentagon Renault Lincoln
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very good service was a pleasure dealing with them thankyou
    Response from Pentagon Renault Lincoln
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Charles was lovely. A nice gentleman helping me to sit and stand without asking as this is a hard movement fir me. He kept me at ease as I'm no good at IT making me laugh. It was a very pleasant experience. Thank.you
    Response from Pentagon Renault Lincoln
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    The whole experience was really easy and stress free.
    Response from Pentagon Renault Lincoln
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Charles was amazing! I couldn't have asked for a better rep
    Response from Pentagon Renault Lincoln
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very pleasant staff couldn’t do enough for you, make you feel valued
    Response from Pentagon Renault Lincoln
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant, can’t wait to collect my car
    Response from Pentagon Renault Lincoln
    Thank you for your kind words - we're glad to have been of service!

Similar Motability Scheme dealers

Start new search