Motability Scheme at Stoneacre Suzuki Nottingham

4.5
Rating 4.5
(10 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Suzuki Nottingham

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.

Stoneacre Suzuki Nottingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Suzuki Nottingham on 01158553040 to make an appointment with our Motability specialist.

Contact information

Address
Nottingham Road
Basford
Nottingham NG6 0FB
GB
Phone Number
Call Stoneacre Suzuki Nottingham on 0115 855 3040
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Samuel Peace
  • Jack Tennant
  • Lewis Chambers
  • Jonny Mazhindu
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Daniel Brook
  • Emily Lyne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Suzuki Nottingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Suzuki Nottingham

  • Rating 3.0
    I'm not giving a full 5 stars because it took staneacre 7 months to tell me the car that I wanted they wouldn't be able to build. There one saving grace was the next car I ordered did turn up in less than the time they said it would take to arrive
    Response from Stoneacre Suzuki Nottingham
    Hi Adam, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Suzuki Nottingham
    Hi Tracey, Thank you very much for taking the time to leave Stoneacre Nottingham this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    Not told anything till last minute we were shocked a week before it was more deposit.
    Response from Stoneacre Suzuki Nottingham
    Hi Mark, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Very helpful, polite and considerate staff, who went out of their way to assist me. The mobility scheme representative Jonny, was extremely knowledgeable and paid a great deal of attention regarding my needs. The whole experience has left me feeling I am in excellent hands. I cannot recommend this company enough.
    Response from Stoneacre Suzuki Nottingham
    Hi Alison, thank you for taking the time to leave Stoneacre Nottingham this wonderful review, it is great to hear that you enjoyed your experience with Jonny. If you have any further questions, please give us a call. We're always happy to help!
    Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I couldn’t of asked for a more professional service from Jonny at Stoneacre Nottingham, He came out of training to see me on fist visit and was so helpful throughout, even came in on his day off to wash the car before the handover. Overall Jonny made the whole experience relaxed & stress free.
    Response from Stoneacre Suzuki Nottingham
    Hi Emma, Thank you very much for leaving Stoneacre Nottingham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jonny and the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent a real pleasure to deal with c m Margerison
    Response from Stoneacre Suzuki Nottingham
    Hi Caroline, Thank you very much for taking the time to leave Stoneacre Nottingham this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good service
    Response from Stoneacre Suzuki Nottingham
    Hi Stephen, Thank you very much for leaving Stoneacre Nottingham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful so easy to get it all sorted really happy with everything Johnny did for us
    Response from Stoneacre Suzuki Nottingham
    Hi Emma, thank you for taking the time to leave Stoneacre Nottingham this wonderful review, it is great to hear that you enjoyed your experience with the team. Thank you again for taking the time to let us know how we did. We hope you have a great day! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The man was very polite his customer service was outstanding explained everything in really good detail
    Response from Stoneacre Suzuki Nottingham
    Hi Jahmarey, Thank you for taking the time to write this wonderful review about Stoneacre Nottingham. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We look forward to your next visit! Take care! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic service. Collected my car and delivered it back within a couple of hours. The service video was great. Highly recommended.
    Response from Stoneacre Suzuki Nottingham
    Hi Trigania, Thank you for taking the to leave Stoneacre Nottingham your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve. Thank you HM ^ @ Stoneacre Head Office
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