Motability Scheme at Group 1 BMW Stansted

Motability Scheme at Group 1 BMW Stansted

4.8
Rating 4.8
(39 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Group 1 BMW Stansted

Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 BMW Stansted can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 BMW Stansted on 01279755906 to make an appointment with our Motability specialist.

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Contact information

Address
Stansted Road
Bishop's Stortford CM23 2BT
GB
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Phone Number
Call Group 1 BMW Stansted on 01279 755906
01279 755906
01279 755906
Website

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Email

SalesStanstedBMW@group1auto.co.uk

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stuart Taylor
  • Gary Hampton
  • Lewis Parker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Abby Smith
  • Kelly Brace
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 BMW Stansted

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 BMW Stansted

  • Rating 5.0
    Lewis who dealt with us was absolutely incredible! He went above and beyond
    Response from Group 1 BMW Stansted
    Dear Charlie,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Lewis provided you with such an incredible experience. Our team is dedicated to going above and beyond for our customers, and it's always rewarding to know when we've succeeded.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Lewis. If there's anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Group 1 BMW Stansted. We look forward to serving you again in the future.

    Best regards,

    Group 1 BMW Stansted
  • Rating 5.0
    Lewis was amazing he is very knowledgeable and he was so helpful, as were first time mobility car purchase he done everything he could to make us feel comfortable
    Response from Group 1 BMW Stansted
    Dear Duncan,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Lewis during your first mobility car purchase. It's great to know that he was able to provide the knowledge and support you needed to feel comfortable throughout the process.

    At Group 1 BMW Stansted, we strive to offer exceptional service to all our customers, and your kind words are a testament to the hard work and dedication of our team. We will be sure to pass along your compliments to Lewis, as it will surely make his day.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards
    Group 1 BMW Stansted
  • Rating 5.0
    There was problems with motabilty authorising the works
    Response from Group 1 BMW Stansted
    Dear Emma,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating. We truly appreciate your feedback and are pleased to hear that, despite the initial issues with Motability authorizing the works, your overall experience was positive.

    We understand how important it is for everything to go smoothly, and we apologize for any inconvenience you may have encountered. Your feedback is invaluable to us, and we will use it to improve our processes and ensure a more seamless experience in the future.

    If you have any further concerns or need assistance, please feel free to reach out to us. We are here to help and ensure your satisfaction.

    Thank you once again for your support.

    Best regards,

    Group 1 BMW Stansted
  • Rating 5.0
    Great experience, quick and very helpful.
    Response from Group 1 BMW Stansted
    Hello Gemma A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Group 1 BMW Stansted. Our team always strives to provide quick and helpful service, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Stansted
  • Rating 5.0
    Stuart Taylor was amazing , so helpful so supportive in choosing the correct vehicle of my needs and disability !!
    Response from Group 1 BMW Stansted
    We're glad to hear you had a fantastic experience with Stuart! We hope you love your new car, and we look forward to seeing you again soon at Stansted BMW.
  • Rating 5.0
    Brilliant
    Response from Group 1 BMW Stansted
    Thank you for your 5-star review!
  • Rating 5.0
    Fabulous
    Response from Group 1 BMW Stansted
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I was greeted by darren who was very friendly and helpful from start to finish
    Response from Group 1 BMW Stansted
    Hi Kelly, thank you for the great review and the feedback on Darren, we really appreciate it. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Great service, overall and above what was required. The loan car was not suitable for me, so they managed to source one which exceeded what I needed.
    I was updated at all stages of the work carried out, which was in a timely manner.
    Response from Group 1 BMW Stansted
    Hi Nicola, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Stansted BMW
  • Rating 5.0
    I am fully satisfied with the way and how precisely Stuart took care of every detail, handing me the keys to the car and explaining its operation.
    Response from Group 1 BMW Stansted
    Hi Marek, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Stuart, we hope to see you again soon! Kind regards, Group 1 Stansted BMW.
  • Rating 5.0
    Excellent service
    Response from Group 1 BMW Stansted
    HI Boray, thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Stuart at BMW Stansted is an absolute credit to BMW.
    very knowledgeable, attentive and friendly!
    He let me talk his ears off with questions and called me every few weeks to keep me in the loop with when my car was going to arrive.
    Honestly hands down the best customer service. Give that man a pay rise! :)

    Thank you!!
    Response from Group 1 BMW Stansted
    Hi Teyana-mae, thank you for your 5* review and feedback. We are pleased you had such a positive experience with us and Stuart; your kind words have been passed on. We look forward to welcoming you back in the future.
  • Rating 5.0
    Lewis was very thorough, professional and polite. He was very knowledgeable about the car and answered all our questions.
    Response from Group 1 BMW Stansted
    Hi Akshay, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Lewis receives recognition for his fantastic customer service which he provided to you. Kind regards, Group 1 Stansted BMW
  • Rating 5.0
    Good service very helpful staff
    Response from Group 1 BMW Stansted
    HI Gwyneth, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Stansted BMW
  • Rating 5.0
    I would like to thank Stuart for his professional approach to the matter. Every detail was discussed thoroughly so that the selected car met all the criteria. Thank you for your support.
    Response from Group 1 BMW Stansted
    Hi Marek, thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Stuart and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Group 1 Stansted BMW
  • Rating 5.0
    Sry friendly staff the gentleman in the service area was brilliant
    Response from Group 1 BMW Stansted
    Hi Michael, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Stansted BMW.
  • Rating 5.0
    Excellent. Very impressed with Stuart and would definitely recommend Stuart and this dealership.
    Response from Group 1 BMW Stansted
    Hi Ian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stuart receives recognition for his fantastic customer service which he provided to you. Kind regards, Group 1 Stansted BMW
  • Rating 5.0
    Excellent
    Response from Group 1 BMW Stansted
    HI Ibrahim, thank you for your 5* review- we're glad to have been of service!
  • Rating 5.0
    Faultless in every way. Lewis was great and have recommended
    A few friends to him already. Very happy and thank you Lewis x
    Response from Group 1 BMW Stansted
    Dear Rocco R.,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience with us was faultless and that Lewis provided you with exceptional service. Your recommendation to friends means a lot to us, and we are delighted to know that you are very happy with your experience. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Stansted
  • Rating 5.0
    From start to finish, Stuart was helpful and friendly. He answered any queries promptly and made the whole ordering process easy and stress free. Thanks
    Response from Group 1 BMW Stansted
    Hello Daniel C.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Stuart was able to assist you in such a helpful and friendly manner throughout the ordering process. It's wonderful to know that everything went smoothly and stress-free for you. Your feedback is greatly appreciated, and we will be sure to pass on your kind words to Stuart. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Stansted

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