Motability Scheme at Stansted Audi

4.8
Rating 4.8
(54 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Welcome to Group 1 Audi Stansted

Motability Scheme at Stansted Audi

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stansted Audi are dedicated to supporting the Motability Scheme, and are trusted providers of worry-free motoring. Welcoming new and existing Motability customers, both in-store and online, our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer. Some of the ways that we can support you are:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right model
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • An in-depth handover experience and expert advice after you drive away
  • Servicing and maintaining your car throughout the lease

We are part of the Group 1 Automotive network, which is a well-established and growing automotive group in the UK, with Audi Centres located across Essex, Kent, Hertfordshire, Norfolk, Suffolk and North London. Contact Stansted Audi on 01279 467777 today to make an appointment with our Motability Specialist.

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Contact information

Address
Start Hill
Dunmow Rd
Stansted CM22 7DW
GB
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Phone Number
Call Group 1 Audi Stansted on 01279 467777
01279 467777
01279 467777
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andy Munro
  • Olivia Shepherd
  • Alan Keightley
  • Vincenzo Stendardo
  • Philip Mccarthy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sarah Derriman
  • Charlotte Robertson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Audi Stansted

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Audi Stansted

  • Rating 2.0
    I expected a basic level of professionalism from this garage, but unfortunately, they fell short. The service was riddled with long delays, and at no point was I given any kind of update or status on my order. It felt like I was left completely in the dark.
    What made things worse was their lack of consideration for any additional needs I had — there was no flexibility or understanding. Toward the end, the staff became noticeably pushy and even rude, clearly more focused on hitting their sales targets than providing decent customer service.
    Wouldn’t recommend
    Response from Group 1 Audi Stansted
    Dear Harry,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the experience you had at our Stansted Audi location. It is disappointing to hear that we did not meet your expectations in terms of professionalism and customer service.

    We understand how important it is to keep our customers informed and to accommodate any additional needs they may have. We are sorry for the delays and lack of communication you experienced, as well as any discomfort caused by our staff's behaviour. Your feedback is invaluable, and we will be addressing these issues with our team to ensure improvements are made.

    We appreciate your honesty and hope you might consider giving us another chance in the future to provide you with the level of service you deserve. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly at tellusmore@group1auto.co.uk.

    Thank you once again for your feedback.

    Best regards,

    Stansted Audi - Motability Scheme Team
  • Rating 5.0
    Great they were very helpful and friendly .
    Response from Group 1 Audi Stansted
    Dear Sonia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Stansted Audi to be helpful and friendly. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stansted Audi Team
  • Rating 5.0
    All I can really say is that they was fast and very friendly no problems in and out within five minutes
    Response from Group 1 Audi Stansted
    Hello Gary,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service fast and friendly. It's great to know that your experience with us was smooth and efficient. We always strive to provide the best service possible, and your feedback is truly appreciated. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stansted Audi Motability Scheme Team
  • Rating 5.0
    Very very good
    Response from Group 1 Audi Stansted
    Hello Mark,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with us at Stansted Audi. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stansted Audi Team
  • Rating 5.0
    Always so helpful, I needed a new tyre but they needed to sort with motability so they gave me a car til the next morning
    Response from Group 1 Audi Stansted
    Dear Beverley,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team helpful and accommodating during your recent visit. Providing you with a temporary vehicle while sorting out the new tyre with Motability is just one way we strive to make the process as smooth as possible for our valued customers.

    Your positive feedback and perfect rating mean a lot to us, and we are delighted to know that we could assist you effectively. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Stansted Audi Team
  • Rating 5.0
    Every thing was on time,quick.Everybody was nice and polite.Good job
    Response from Group 1 Audi Stansted
    Dear Tomas,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with us at Stansted Audi. Our team takes great pride in ensuring everything runs smoothly and efficiently, and it’s fantastic to know that you found our service to be timely and our staff to be polite and friendly.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Stansted Audi.

    Best regards,

    Stansted Audi Team
  • Rating 5.0
    It was a fantastic experience really smooth and easy. They even accommodated me and did my service a day early. Would recommend.
    Response from Group 1 Audi Stansted
    We're glad you found our team to be so helpful during your visit. We look forward to seeing you again here at Stansted Audi!
  • Rating 5.0
    Prompt and efficient service. Kept up to date regularly
    Response from Group 1 Audi Stansted
    Thank you for your 5-star review!
  • Rating 5.0
    Great service throughout the team at Audi Stortford . Thanks .
    Response from Group 1 Audi Stansted
    Thank you for your 5-star review! We're glad you had a fantastic visit.
  • Rating 5.0
    Our dealer was lovely. Helped a lot with everything
    Response from Group 1 Audi Stansted
    Thank you for your 5-star review, and for your fantastic feedback!
  • Rating 5.0
    Excellent
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating!
  • Rating 5.0
    The staff was very polite.Service was done very quickly
    Response from Group 1 Audi Stansted
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Aaron, The salesman was Extremely Helpful and very Polite he was not Pushing in anyway I would Highly recommend recommending to any of my friends
    Response from Group 1 Audi Stansted
    Thank you so much for your kind words! We are so happy to hear that Aaron was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Extremely helpful
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating and kind comments! We sincerely appreciate your feedback.
  • Rating 5.0
    Very good
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating!
  • Rating 5.0
    Great service, friendly staff
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating!
  • Rating 5.0
    Great salesman
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating!
  • Rating 5.0
    Amazing as usual
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating!
  • Rating 5.0
    Aaron was very helpful and thorough. Pleasurable too!
    Great car.
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating and kind comments about Aaron! We look forward to welcoming you again in the future!
  • Rating 5.0
    Absolutely outstanding! Always kept up to date, above and beyond customer service!
    Response from Group 1 Audi Stansted
    Thank you for the 5* rating!

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