Motability Scheme at Underwoods Škoda Colchester

Motability Scheme at Underwoods Škoda Colchester

4.5
Rating 4.5
(19 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today

Welcome to Underwoods Škoda Colchester

Our trained Motability specialists are here to support you throughout the duration of your lease.

Underwoods Šoda Colchester can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Underwoods Škoda Colchester on 01206844421 to make an appointment with our Motability specialist.

Contact information

Address
Auto Way
Severalls Industrial Park
Colchester CO4 9HS
GB
Phone Number
Call Underwoods Škoda Colchester on 01206 844421
Reviews
Visit dealer website

Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Steven Knight
  • James Matthews
  • Daniel Mariean
We recommend calling and booking an appointment before visiting.

Accessibility features at Underwoods Škoda Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Underwoods Škoda Colchester

  • Rating 2.0
    Dominic was a nice guy but to be honest the service was no where near the Motability service at previous garages that I have had cars from and there’s been many!!!!
    Response from Underwoods Škoda Colchester
    Thank you Jack for your feedback. We are sorry to read that the experience wasn't what you expected. We will pass on the feedback.
  • Rating 5.0
    Lovely customer service. Very kind and informative. Clear explanations. Would recommend.
    Response from Underwoods Škoda Colchester
    Thank you Maryanne for your 5 star review and great feedback.
  • Rating 5.0
    Dominic and Dave we're both excellent and very polite and helpful answered any questions that we had both were very knowledgeable about the car we were looking at
    Response from Underwoods Škoda Colchester
    Thanks David for your 5 star review and feedback.
  • Rating 5.0
    Great Customer service
    Response from Underwoods Škoda Colchester
    Thank you Anthony for your 5 star review.
  • Rating 5.0
    David was accommodating and understanding of my needs and requirements and was factual and accommodating throughout the whole process.
    Response from Underwoods Škoda Colchester
    Thank you Jason for your 5 star review and positive feedback for David.
  • Rating 5.0
    Great service and staff
    Response from Underwoods Škoda Colchester
    Thank you Marion for your 5 star review and feedback.
  • Rating 5.0
    Great customer service. Covered everything I wanted to know and couldn't of been more helpful.
    Response from Underwoods Škoda Colchester
    Thanks you Robert for your 5 star review and feedback.
  • Rating 5.0
    Very professional and friendly staff, knowledgeable about scheme and my requirements.
    Response from Underwoods Škoda Colchester
    Thank you Keith for your 5 star review and wonderful feedback.
  • Rating 5.0
    Very good helpful
    Response from Underwoods Škoda Colchester
    Thank you Clive for your 5 star review and feedback.
  • Rating 1.0
    Rubbish service time ,whole place was freezing. Will not be going back there ever. Only good thing about waiting around for more than 3hrs was talking to your new sales advisor who knew more about the cars you sell than any of the other sales advisor I ever had the miss fortune to be involved with .
    Response from Underwoods Škoda Colchester
    Thank you Jeffrey for your feedback. We are very sorry to read this as it is not the usual feedback we received. If you would like to provide more details so that we can make improvements please email marketing@underwoodsmotoring.com.
  • Rating 5.0
    Great customer service,all staff were friendly and helpful.
    Response from Underwoods Škoda Colchester
    Thank you Stephen for your 5 star review,
  • Rating 5.0
    Very good customer service
    Response from Underwoods Škoda Colchester
    Thank you Doreen for your 5 star review,
  • Rating 5.0
    David Peddel very polite and informative,knew what he was doing.Pleasure dealing with him.
    Response from Underwoods Škoda Colchester
    Thank you Peter for your 5 star review and terrific feedback for David.
  • Rating 5.0
    Great
    Response from Underwoods Škoda Colchester
    Thanks Oliver for your 5 star review and feedback.
  • Rating 4.0
    Better service than Harlow skoda but still waiting on a confirmation rail was promised a week ago
  • Rating 5.0
    I saw Dominic and he was very friendly and most helpful in getting my new car ordered
    Response from Underwoods Škoda Colchester
    Thank you for Maureen for your 5 star review.
  • Rating 5.0
    Good customer service
    Response from Underwoods Škoda Colchester
    Thank you Emma for your 5 star review.
  • Rating 5.0
    The handover of the car was excellent I can’t praise them enough but I’ve always a good service from you thank you very much
    Response from Underwoods Škoda Colchester
    Thank you Sue for your 5 star review.
  • Rating 5.0
    Customer service excellent. The guy who collected and delivered our car back was extremely polite and courteous. So it’s a big thankyou all round.
    Response from Underwoods Škoda Colchester
    Thank you Michael for your 5 star review

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