Motability Scheme at John Grose Ford Diss

4.8
Rating 4.8
(8 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Contact information

Address
Park Road
Diss IP22 4WT
GB
Phone Number
Call John Grose Ford Diss on 01379 642311
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stephen Anderson
  • Stuart Lambert
  • Stephen Lawrence
  • Ellie Paternoster
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Robert Leeper
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Ford Diss

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

John Grose Ford Diss

At John Grose Ford in Diss our friendly team of Motability specialists are on hand to help you every step of the way with ordering and collecting your New Ford.

John Grose Ford Diss can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Grose Ford Diss on 01379642311 to make an appointment with our Motability specialist.

Reviews at John Grose Ford Diss

  • Rating 5.0
    Rhoda was very helpful polite ,efficient and friendly couldn’t ask for more .
    Response from John Grose Ford Diss
    Good afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Brilliant
    Response from John Grose Ford Diss
    Good afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 4.0
    Good service
    Response from John Grose Ford Diss
    Good afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    The car was pick up from home in the morning on time then took it to do service. Which was carried. Out and returned early after noon
    Response from John Grose Ford Diss
    Good morning. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Easy process of collection and drop off
    Response from John Grose Ford Diss
    Good morning. Thank you for taking the time to let us know how we did. We are delighted with your 5-star rating and happy to hear you found the process straight-forward. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Despite delays of over a year due to supply problems at the factory (pandemic, etc) we were kept in the loop with regular updates. Finally arrived April 2022. Stuart made the whole process very smooth and worry free, taking care of basic practicalities and making sure we were happy with the car controls, etc. We know we can always ask him questions even now.
    Response from John Grose Ford Diss
    Good afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    For anyone on motability go see Stuart lambert at Diss John grose nothing any problem lovely man to deal with put you at ease right away
    Response from John Grose Ford Diss
    Good morning. Thank you for your fantastic 5-star review and kind comments. We are so happy to hear you had such a positive experience with Stuart at Diss. If you ever need anything else from us, please feel free to get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Done within the hour very good
    Response from John Grose Ford Diss
    Good afternoon. Thank you for taking the time to leave us a review about your visit. Best wishes, John Grose Customer Service.
Displaying reviews 1 - 3 out of the 8 most recent
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