Motability Scheme at Busseys Peugeot Norwich

Motability Scheme at Busseys Peugeot Norwich

4.6
Rating 4.6
(49 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today

Welcome to Busseys Peugeot Norwich

Our trained Motability specialists are here to support you throughout the duration of your lease.

Busseys Peugeot Norwich can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Busseys Peugeot Norwich on 01603219951 to make an appointment with our Motability specialist.

Contact information

Address
491-499 Hall Road
Norwich NR4 6ET
GB
Phone Number
Call Busseys Peugeot Norwich on 01603 219951
Reviews
Visit dealer website

Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Adam Coe
  • Stephen Coleman
We recommend calling and booking an appointment before visiting.

Accessibility features at Busseys Peugeot Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Busseys Peugeot Norwich

  • Rating 5.0
    Great customer service from Mike
    Response from Busseys Peugeot Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very happy with the service I received. Thank you.
    Response from Busseys Peugeot Norwich
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Excellent customer service and work on our Peugeot. We were able to go off and have breakfast while waiting for our MOT and service. When we got our car back it was cleaned and washed it looked lovely.
    The staff were extremely friendly and made conversation making me feel very comfortable as I suffer panic attacks and anxiety.
    Thank you to everyone for everything you did for me we really appreciate it.
    Response from Busseys Peugeot Norwich
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service, the person who helped deal with my order was very understanding and helpful in making it a quick stress free process, i was able to get through it with hardly any anxiety
    Response from Busseys Peugeot Norwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Had my car serviced yesterday. Fantastic service from start to finish. The chap who looked after me, kept me upto date with it all. Lovely and friendly. Sorry I can't remember his name. Highly recommend busseys
    Response from Busseys Peugeot Norwich
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks
  • Rating 5.0
    He was so helpful and explained everything perfect he was so polite
    Response from Busseys Peugeot Norwich
    Thank you for your high star rating.
  • Rating 5.0
    Chloe was lovely and made everything easy.
    Response from Busseys Peugeot Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service as always
    Response from Busseys Peugeot Norwich
    It is great to know that you would rate us as 5 stars Thank you for taking the time to leave us this great review! Kind regards,
  • Rating 2.0
    Communications were lacking through the whole process. Had to continually chase for updates. Even now no response to questions raised after collection. Two days been waiting for a response. Nearly a week after collection and questions raised still no response!
    Response from Busseys Peugeot Norwich
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 1.0
    Not enamoured with Peugeot at Busseys Norwich.
  • Rating 5.0
    Great, shame i didn't get any mats after they let me down on colour when i ordered a Black car when they told me March/early April and then told it would be months longer so i took an Orange one from stock.
    Great car and good service though..
  • Rating 5.0
    Very helpful and polite
    Response from Busseys Peugeot Norwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great. Customer service very helpfull
    Response from Busseys Peugeot Norwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good customer care.
    Response from Busseys Peugeot Norwich
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant customer service, Wayne kept me up-to-date with everything, handover was simple and satisfying, couldnt have asked for more
    Response from Busseys Peugeot Norwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good
    Response from Busseys Peugeot Norwich
    Thank you for your high star rating.
  • Rating 3.0
    Experience was good but also chaotic due to my sales person leaving the day before
    Response from Busseys Peugeot Norwich
    Thank you for taking your time to leave this review. I am sorry to hear that your experience was not up to the standard we would expect. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Wayne was amazing. So helpful
    Response from Busseys Peugeot Norwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant service
    Response from Busseys Peugeot Norwich
    Thank you for taking the time to leave us this great 5 star review! Kind regards,
  • Rating 5.0
    Very good service
    Response from Busseys Peugeot Norwich
    It is great to know that you would rate us as 5 stars Kevin, thank you for taking the time to leave us this great review! Kind regards,

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