Motability Scheme at Thurlow Nunn Vauxhall Norwich

Rating 4.9
(201 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00

Welcome to Thurlow Nunn Vauxhall Norwich

Thurlow Nunn is a long-standing Motability Scheme partner, here to support you with every aspect of the Scheme.

We look forward to helping you with your own application and selecting the right car from Vauxhall's range. There are many available, but not every car may suit the adaptations you need to drive safely and comfortably. Talk to one of our Motability Scheme Specialists for guidance on which cars do match your requirements and to find out more about our exclusive Motability offers.

You can call us when your local dealership is open to speak with a dedicated adviser or leave an enquiry online and we will get back to you very soon. You can also visit us in person at any of our accessible dealerships. Our welcoming sites offer:

  • wheelchair access;
  • disabled parking spaces;
  • accessible bathroom facilities; and
  • relaxing waiting areas with refreshments and WiFi.

If it suits you, we will also be happy to arrange a home visit so you can speak to a trained Motability Scheme Specialist face-to-face in the comfort of your own home. We look forward to hearing from you soon.

Contact information

591 Hall Road
Norwich NR4 6AJ
Phone Number
Call Thurlow Nunn Vauxhall Norwich on 01603 384482
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Nicola Baldry
  • Kirsty Amis
  • Dylan Suwali
  • Sophie Buckley
  • Tom King
  • Harry Gordon
  • Morgan Davies
  • Ryan Newton
  • Matt Wall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 13:00

Motability service specialists:

  • James Andrews
  • Phillip Woodgreaves
We recommend calling and booking an appointment before visiting.
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Accessibility features at Thurlow Nunn Vauxhall Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Thurlow Nunn Vauxhall Norwich

  • Rating 5.0
    Excellent mobility Matt was brilliant up dates on the beginning of every month
  • Rating 5.0
    I recently had the pleasure of working with Thurlow Nunn Norwich to organise the manufacture and delivery of my new car through the Motability Scheme, and I am delighted to share my exceptional experience. From start to finish, the entire process was seamless, efficient, and truly enjoyable, thanks to the incredible service provided by Nicola.

    Nicola’s professionalism and expertise were evident from our very first interaction, where she demonstrated an impressive knowledge of the Motability Scheme and the range of vehicles available, particularly the Vauxhall Mokka-e, which I eventually chose. Nicola took the time to understand my specific needs and preferences, ensuring that I made the best possible decision. Something that stood out the most was Nicola’s ability to make the entire process accessible and straightforward, patiently explaining every detail, answered all my questions, and providing valuable insights that helped me navigate the complexities of the Motability Scheme. Her personalised approach made me feel valued and understood, transforming what could have been a daunting experience into a smooth and exciting journey.

    Her attention to detail and genuine care for her customers were truly remarkable, meticulously organising every aspect of the transaction, from paperwork to delivery, ensuring that there were no hiccups along the way. Her commitment to excellence was evident in the way she handled everything with precision and care and one of the highlights of my experience was the excitement and joy Nicola brought to the process. She shared my enthusiasm for the new Vauxhall Mokka-e, and her positive energy was infectious. It wasn’t just about buying a car; it was about embarking on a new journey with confidence and excitement, thanks to Nicola’s support and encouragement.

    To conclude, my experience with Thurlow Nunn Norwich, particularly with Nicola, was nothing short of outstanding. Her professionalism, expertise, personalised service, and genuine care made the entire process enjoyable and stress-free. I am incredibly grateful for her assistance and would highly recommend this dealership to anyone considering the Motability Scheme.

    If you are looking for a dealership that truly understands and caters to the needs of Motability customers, look no further. Nicola and the team at Thurlow Nunn Vauxhall Norwich will exceed your expectations and ensure that your car selection experience is exceptional from start to finish.

    Thank you, Nicola, for making this journey so special. I am thrilled with my new Vauxhall Mokka-e and couldn’t have asked for a better experience.
  • Rating 5.0
    Harry was spot-on. He answered ALL queries I had and made everything comfortable and easy.
  • Rating 5.0
    Nicola helped me get a car, she was brilliant and kept me updated throughout the experience.
  • Rating 5.0
    Very good service
  • Rating 5.0
    The staff at Thurlow Nunn are Verying friendly and only to happy to help
  • Rating 5.0
    Both Tom and Nicola were simply the best. Patient, kind, non judgemental.
  • Rating 3.0
    Excellent customer service. Only thing what let it down was lack of parking. Had to park up the road.
  • Rating 5.0
    The handover was excellent we were shown around the car and were left very satisfied
    Response from Thurlow Nunn Vauxhall Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and knowledgeable. Good communication. Would certainly recommend. Thanks Harry.
  • Rating 5.0
    We met with Dylan, who although was new to the scheme, was amazing. His customer service was brilliant from ordering to collecting. Very pleased with the car.
  • Rating 5.0
    Lovely friendly service.
  • Rating 5.0
    Our sales consultant (Harry Gordon) was extremely friendly and helpful, he was very knowledgeable about the vehicles and helped with any questions we had. The handover was as smooth as they come. He made sure we were kept in the loop the entire time between ordering and receiving the car (including a short personal video showing the car in detail), and he even made a personal thank you video 1-2 weeks after we picked up the car solidifying that we can contact him at any time if we have any issues or further questions about the car.
  • Rating 5.0
    Nicola at thurlow nunn Norwich was absolutely brilliant. She dealt with everything with no problems. She was very friendly and helpful.
  • Rating 5.0
    My experience was a very positive one had a lovely sales assistant called Nicola who was lovely and helpful from beggining to end, kept me fully updated and handed over my car with clear full explanations,very happy customer
  • Rating 5.0
    Friendly service
    Response from Thurlow Nunn Vauxhall Norwich
    Thank you for your high star rating.
  • Rating 5.0
    It was a very smooth experience and Dylan at thurlow nunn was very helpful and kept us updated regularly
  • Rating 5.0
    Really helpful and understanding staff
  • Rating 5.0
    I had a fantastic experience with Morgan Davies, who helped me sign up to the motorbility scheme. From the moment I walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure I got the perfect vehicle for my needs. Morgan patiently answered all of my questions, explained the features, and even took the time to demonstrate how everything worked, before collecting my car. Morgan’s professionalism and friendly demeanour made the entire process enjoyable. I left the dealership with my brand new Vauxhall Corsa and a big smile on my face, all thanks to exceptional dedication and expertise. I highly recommend Thurlow Nunn to anyone in search of a great car-buying experience!
  • Rating 5.0
    Very helpful polite friendly couldn't wish for a better service
    Response from Thurlow Nunn Vauxhall Norwich
    Thank you for your high star rating. Thank you for your kind words - we're glad to have been of service!

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