Motability Scheme at Glyn Hopkin Fiat St Albans

4.6
Rating 4.6
(41 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 17:00

Welcome to Glyn Hopkin Fiat St Albans

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

At Glyn Hopkin Fiat St Albans, all of our sales team are accomplished and proficiently trained Motability Specialists. With over 50 years of combined experience, our award-winning team has a deep understanding of the Motability Scheme and how to deliver the best service to Motability customers.

When you visit us at Glyn Hopkin Fiat St Albans, we’ll listen to your needs and learn about your daily requirements for a vehicle that best suits you to ensure the vehicle you choose, is the perfect model for you throughout the lease. We offer comprehensive test drives that are in a safe and relaxed route to give you the best chance of experiencing real-world driving, and, if you choose to place an application… we'll endeavour to keep you informed every step of the way.

With our wealth of Motability experience, we understand our customers’ needs and how a small personal touch can make a big difference to your environment – that’s why, if you have a preference when you visit us to cater for, for instance, choosing a quiet time to visit, low lighting/sounds, private meeting space or have any other requests, just let us know – as your comfort is our top priority.

Contact Glyn Hopkin Fiat St Albans on 01727811811 to make an appointment with our Motability specialist.

Contact information

Address
Lyon Way
Hatfield Road
St Albans AL4 0QU
GB
Phone Number
Call Glyn Hopkin Fiat St Albans on 01727 811811
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Kephany Valadares
  • Giles Norrington
  • James Holden
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Damien Mccutcheon
  • Eren Ahmet
  • Danielle Clegg
  • Jacqueline Moran
  • Amber Barnes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Glyn Hopkin Fiat St Albans

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Glyn Hopkin Fiat St Albans

  • Rating 5.0
    Good communication with slick efficient service.
    Response from Glyn Hopkin Fiat St Albans
    Dear Charlie,
    Thank you for your review.
    It is a pleasure to note you have been provided with a efficient experience.
    Kind Regards,
  • Rating 5.0
    Jacklyn great customer service
    Response from Glyn Hopkin Fiat St Albans
    Dear Stephen,
    Thank you for your review.
    It is a pleasure to note you have been provided with a great experience.
    Kind Regards,
  • Rating 5.0
    Better customer service than previously
    Response from Glyn Hopkin Fiat St Albans
    Dear Diana,
    Thank you for your review.
    It is a pleasure to note you have been provided with a positive experience.
    Kind Regards,
  • Rating 5.0
    Very Good Customer Care, Free Tea & Coffee, fresh water available. Comfortable seating with free WiFi The Service time flew by. Thank You, was a pleasure.
    Response from Glyn Hopkin Fiat St Albans
    Dear Alan,
    Thank you for your review.
    We are delighted to hear you have been provided with a great experience!
    Kind Regards,
  • Rating 5.0
    Very friendly and helpful staff
    Response from Glyn Hopkin Fiat St Albans
    Dear Peter,
    Thank you for your review.
    We are delighted to hear you have been provided with a great experience!
    Kind Regards,
  • Rating 1.0
    Staff were helpful at front of desk and courteous as always, however this is the second time I have brought my car in for a concern and the issue has still not been fixed so I am quite disappointed with the outcome
    Response from Glyn Hopkin Fiat St Albans
    Dear Luke,
    Thank you for your review.
    I am sorry to see the above comments and would first of all like to apologise.
    If you would be able to put all the above into an email to customer.care@glynhopkin.com they will be happy to look into this for yourself.
    Kind Regards,
  • Rating 5.0
    very helpful and answered all questions easily and respectfully. was a lovely experience with no stress
    Response from Glyn Hopkin Fiat St Albans
    Dear Faith,
    Thank you for your review.
    It is a pleasure to note you have been provided with a lovely experience.
    Kind Regards,
  • Rating 2.0
    The motorbility side was a let down every dealership has had a pick up service I travelled over where I had no option but to wait 3hrs & not even a wash or clean was offered no one spoke to me the whole time totally disappointed
    Response from Glyn Hopkin Fiat St Albans
    Dear Pauline,
    Thank you for your review.
    I am sorry to see the above comments and would first of all like to apologise.
    If you would be able to put all the above into an email to customer.care@glynhopkin.com they will be happy to look into this for yourself.
    Kind Regards,
  • Rating 5.0
    Friendly customer service
    Response from Glyn Hopkin Fiat St Albans
    Dear Thomas,
    It is a pleasure to note you have been provided with a friendly experience.
    Kind Regards,
  • Rating 5.0
    Yes very happy customer service very good
    Response from Glyn Hopkin Fiat St Albans
    Dear Michael,
    Thank you for your review.
    It is a pleasure to note you have been provided with a positive experience.
    Kind Regards,
  • Rating 5.0
    Very good customer service!
    Response from Glyn Hopkin Fiat St Albans
    Dear John,
    Thank you for your review.
    It is a pleasure to note you have been provided with a good experience.
    Kind Regards,
  • Rating 5.0
    John is always 5⭐️ nothing is ever too much trouble, always there to help
    Response from Glyn Hopkin Fiat St Albans
    Dear Claire,
    Thank you for your review.
    It is a pleasure to note you have been provided with a positive experience from John at the St Albans branch.
    Kind Regards,
  • Rating 5.0
    Great service
    Response from Glyn Hopkin Fiat St Albans
    Dear Raymond,
    Thank you for your review.
    It is a pleasure to note you have been provided with a great experience.
    Kind Regards,
  • Rating 5.0
    Great customer service
    Response from Glyn Hopkin Fiat St Albans
    Dear Elo,
    Thank you for your review.
    It is a pleasure to note you have been provided with a great experience.
    Kind Regards,
  • Rating 5.0
    Customer service good with excellent feedback
    Response from Glyn Hopkin Fiat St Albans
    Dear Albert,
    Thank you for your review.
    We are delighted to hear you have been provided with a excellent experience!
    Kind Regards,
  • Rating 4.0
    Good
    Response from Glyn Hopkin Fiat St Albans
    Dear Patrick,
    Thank you for your review.
    It is a pleasure to note you have been provided with a good experience.
    Kind Regards,
  • Rating 5.0
    Fantastic service. Was called the day before to confirm details. On the day, the agents received me cheerfully detailing the expected events of the day and handed over the courtesy car.
    Thank you.
    Response from Glyn Hopkin Fiat St Albans
    Dear Michael,
    Thank you for your review.
    It is a pleasure to hear of your fantastic experience you have been provided as our team work extremely hard to ensure customer satisfaction at all times.
    Kind Regards,
  • Rating 4.0
    Very good customer service, Mr, Valadares, who I delt with was very knowledgeable and very helpful. He answered all my questions satisfactory. Just one thing though, I was not offered a test drive.
    Response from Glyn Hopkin Fiat St Albans
    Dear Brian,
    Thank you for your review.
    It is a pleasure to hear of your positive experience you have been provided as our team work extremely hard to ensure customer satisfaction at all times.
    Kind Regards,
  • Rating 5.0
    The sales person Kephany Valadares was really helpful and informative. He helped us,even though we did not have an appointment, he saw us in between other customers and was really friendly, answered all of our questions and made sure we understood everything
    Response from Glyn Hopkin Fiat St Albans
    Dear Libby,
    Thank you for your review.
    It is a pleasure to hear of your positive experience you have been provided by Kephany at the St Albans branch as our team work extremely hard to ensure customer satisfaction at all times.
    Kind Regards,
  • Rating 5.0
    Excellent customer service. Whilst waiting for my service to be completed I was kept up to date of the progress and offered refreshments!
    All in all this care both now and in the past few years has meant a great deal to me as a Motability customer. It is such a pity the very same Model of Fiat 500X is not available to me through Motability as I would have given it serious consideration as my next vehicle.
    Thank you to all the staff at St.Albans branch for everything, especially Giles who introduced me to the Fiat 500X and answered my many questions patiently without being overbearing or pushy in my choices. Other dealerships should take note of his and all his colleagues qualities.
    Thank you Giles and thank you for remembering me still! Should the 500X becomes available further down the line I will be in touch as its been an extreemly reliable vehicle, comfortable and an absolute joy to drive which is something I've be hard pushed to say of the previous four vehicles I've had through Motability. I will miss my car!
    100% Recommend
    Response from Glyn Hopkin Fiat St Albans
    Dear Debra,
    Thank you for your review.
    It is such a pleasure to hear of your excellent experience you have been provided by Giles at the St Albans branch when looking into your new vehicle and we are appreciative to note you will be recommending us.
    Kind Regards,

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