Motability Scheme at Stoneacre Volvo Sunderland

4.7
Rating 4.7
(43 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30

Welcome to Stoneacre Volvo Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Volvo Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Volvo Sunderland on 01916224404 to make an appointment with our Motability specialist.

Contact information

Address
Riverbank Road
Sunderland SR5 3JJ
GB
Phone Number
Call Stoneacre Volvo Sunderland on 0191 622 4404
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:30

Motability Scheme specialists:

  • Adam Gardener
  • Phil Owen
  • Arnas Sinevicius
  • Declan Wears
  • Stephen Gray
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ellie Hornsey
  • Christopher York
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Volvo Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Volvo Sunderland

  • Rating 5.0
    Great Service
    Response from Stoneacre Volvo Sunderland
    Hi Valerie, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Quick, friendly and professional service.
    Response from Stoneacre Volvo Sunderland
    Hi Benjamin, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service all round
    Response from Stoneacre Volvo Sunderland
    Hi Albert, Many thanks for your review. It's great to hear that your visit at Stoneacre Sunderland went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good service
    Response from Stoneacre Volvo Sunderland
    Hi Albert, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly, smooth and efficient...also had the very best of my courtesy car.
    Response from Stoneacre Volvo Sunderland
    Hi Steven, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lovely staff very good service car clean when collected highly recommend and appreciated
    Response from Stoneacre Volvo Sunderland
    Hello Sandra and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly staff, explained what work would be carried out and I would be contacted if there was any issues. Courtesy car excellent, they returned my vehicle washed and hoovered. Thank you.
    Response from Stoneacre Volvo Sunderland
    Hi Matthew, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    What a lovely experience when you go into Volvo to get your car Service and the customer care is brilliant
    Response from Stoneacre Volvo Sunderland
    Hi Allan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Quick and easy for sevice and MOT
    Response from Stoneacre Volvo Sunderland
    Hi Bryan, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service
    Response from Stoneacre Volvo Sunderland
    Hi Ian, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Prompt and courteous service, with further help to solve a later problem
    Response from Stoneacre Volvo Sunderland
    Hi Carol, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Ellie and the service team were very good, friendly , helpful and professional
    Response from Stoneacre Volvo Sunderland
    Hi Benjamin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very professional kept me updated
    Response from Stoneacre Volvo Sunderland
    Hi Valerie, thank you for taking the time to leave Stoneacre Sunderland this brilliant 5 star review, your comments have been passed to Management to ensure that Stoneacre Sunderland receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service and car was back quickly. Only bit of feedback would be for reception staff to guide you to the desk round the corner for servicing as we stood a little while and no one told us we were at the wrong reception. Other than that. Spot on.
    Response from Stoneacre Volvo Sunderland
    Hi David, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great , people were very helpful , they’ve done a lovely job and my car looks lovely again as it was really dirty 😎
    Response from Stoneacre Volvo Sunderland
    Hi Margaret, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service
    Response from Stoneacre Volvo Sunderland
    Hi Marion, Thank you for your feedback about Stoneacre Sunderland. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Volvo Sunderland
    Hello Thomas and thank you for very much for your feedback about Stoneacre Sunderland. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly, streamlined, on time
    Response from Stoneacre Volvo Sunderland
    Hi Alison, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic service, kept me updated and car fully valeted when collected, all work carried out to the highest standards
    Response from Stoneacre Volvo Sunderland
    Hi Stephen, Thank you for your feedback about Stoneacre Sunderland. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Hassle free ....Great peoples excellent job..also like for like curtosey car was good.
    Response from Stoneacre Volvo Sunderland
    Hi Steven, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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