Motability Scheme at Marshall Mercedes Benz Blackpool
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 14:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1 Ashworth Road
Blackpool FY4 5LP
GB
Phone Number
Call Marshall Mercedes Benz Blackpool on 01253 832832
01253 832832
Website
Email
Feedback
Reviews
Find or leave a review on Google
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Sue Harrop
- David Pendlebury
We recommend calling and booking an appointment before visiting.
Accessibility features at Marshall Mercedes Benz Blackpool
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Mercedes Benz Blackpool
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
Our trained Motability specialists are here to support you throughout the duration of your lease. Marshall Mercedes Benz Blackpool can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Marshall Mercedes Benz Blackpool on 01253832832 to make an appointment with our Motability specialist.
Reviews at Marshall Mercedes Benz Blackpool
- Rating 5.0Mar 12, 2024First class service very welcome.Always does a good job.Keeps you well informed thank youResponse from Marshall Mercedes Benz BlackpoolMar 21, 2024Thank you for the great review Michelle! We really appreciate you taking the time to feedback. We look forward to welcoming you back to Mercedes-Benz of Blackpool again soon. Kind regards, Philip, Marshall Motor Group
- Rating 5.0Jan 23, 2024Very happy with my service experience at marshall's of blackpool .thank youResponse from Marshall Mercedes Benz BlackpoolFeb 6, 2024Good day. Thank you for taking the time to review us – we really appreciate your 5-star review and will be overjoyed to pass this along to our management team. Why not join us on social media to see our latest news and offers. Kind regards, Ellie, Marshall Motor Group.
- Rating 5.0Dec 1, 2023FantasticResponse from Marshall Mercedes Benz BlackpoolDec 5, 2023Hi Tracy. Thank you for your 5 Star rating of Marshall Mercedes-Benz - we really appreciate it. Have a great day! Kind Regards, Nikki, Marshall Motor Group.
- Rating 5.0Nov 2, 2023They look after you whilst you’re waiting for your car. 2nd to noneResponse from Marshall Mercedes Benz BlackpoolNov 9, 2023Thank you Christopher. We really appreciate your five star review and will be delighted to pass your kind words onto the team. Kindest regards, Nikki, Marshall Motor Group.
- Rating 2.0Aug 17, 2023I’m sure you’re expecting this , hopefully you will rectify the problems so it doesn’t happen to anyone else.
I rang to book my car in for its MOT , I asked if I could have a loan car rather than wait , I was told that wouldn’t be possible as you don’t loan cars out for MOT’s I was confused by this as I had one last year , I was made to feel as though I was mistaken as you don’t do them . I do believe I was speaking with Hannah from the Preston call centre.
On the day I took my car in I was told I could have a hire car , no problem at all.
I rebooked for the following week.
Unfortunately I wasn’t very well & I had to cancel that appointment, I spoke to a male who I didn’t catch his name , I explained that I needed to cancel my appointment the following day & the loan car that was ordered , he said we don’t do loan cars for MOT’s & you don’t have one booked at all as I’ve got the booking details infront of me and your definitely down to stay & wait . I explained the situation but he was adamant that I wouldn’t be getting a loan car , I asked him to speak to Diane & call me back then we could make another appointment. He didn’t bother to call me back . Within 10 minutes of me putting the phone down I received an email confirming the loan car details.
No one ever did call me back but I also learned that another appointment had been make for me on the Friday , no one confirmed this appointment with me or even had the decency to check if it was convenient . I only found out about it when I rang to re book .
I was made to feel like it was my fault , I even dreaded bringing my car in as I felt so awkward .
So all the people I dealt with apart from Diane could not bring themselves to apologise to me .
As a customer I really don’t expect to be made to feel that way , I’m actually really shocked . I don’t think there was only 1 problem but several .
I really hope you will take onboard what I’ve had to say & make the relevant adjustments so no other customers end up feeling like I did .Response from Marshall Mercedes Benz BlackpoolAug 31, 2023Good morning, Sharron. We are disappointed to note that you have rated us as only 2-stars. As we value all feedback, to ensure we continually improve our customer experience, we would appreciate it if you could provide your details and any details concerning your recent experience via email to re-views.mercedes-benz@marshall.co.uk. We look forward to hearing from you. Thank you. Kind regards, Ellie, Marshall Motor Group. - Rating 5.0Jul 13, 2023Excellent customer service, very friendly and a more personal touch .Response from Marshall Mercedes Benz BlackpoolJul 14, 2023Thank you Raymond for taking the time to review Marshall Mercedes-Benz of Blackpool - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
- Rating 5.0May 15, 2023Fantastic staff offer an incredible customer service. Extremely friendly,jolly and very professional indeed. I'm sorry to be leaving them as Mercedes has pulled out of the motability scheme but hope one day to return, but now I thank them for being good to me.Response from Marshall Mercedes Benz BlackpoolMay 16, 2023Thank you Kenneth. Most appreciated. Regards Philip, Marshall Motor Group
- Rating 1.0May 6, 2023Not even worth a star absolutely appalling,
Failed my car for a chip in the windscreen which had been repaired 2 years previously and passed 2 earlier MOT with th chip . Failed to release car until a new windscreen had been fitted ,, 7 days I had to wait .after which no windscreen had been fitted ,, no work had been done and Mot issued ,, Absolutely disgustedResponse from Marshall Mercedes Benz BlackpoolMay 16, 2023Good evening Albert, we are disappointed to note that you have rated us as 1 star and would appreciate it if you could email us at reviews.mercedes-benz@marshall.co.uk with your contact details and reg so that we can try and address your concerns directly. Many thanks & kind regards, Philip, Marshall Motor Group - Rating 5.0Apr 24, 2023Excellent Nothing too much trouble and services offered without having to ask would recommend to everyoneResponse from Marshall Mercedes Benz BlackpoolApr 28, 2023Good morning Albert. Thank you for taking the time to leave us a review. We really appreciate it and will be delighted to pass your lovely comments onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Apr 19, 2023Wonderful service in particular you collecting my
Car. Thank you for cleaning
It also.Response from Marshall Mercedes Benz BlackpoolApr 28, 2023Good morning Charles. Thank you for taking the time to leave us a review. We really appreciate it and will be delighted to pass your lovely comments onto the team. Kind regards, Laura, Marshall Motor Group. - Rating 5.0Apr 17, 2023Jl gardner. Very fast happy service thank uResponse from Marshall Mercedes Benz BlackpoolApr 28, 2023Good morning James. Thank you for taking the time to leave us a review. We really appreciate it and will be delighted to pass your lovely comments onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Mar 6, 2023Superb . My designated driver told me it could not have gone smootherResponse from Marshall Mercedes Benz BlackpoolMar 22, 2023Thank you Mark, we really appreciate the review and will pass on your feedback to the team :) Kind regards, Will, Marshall Motor Group.
- Rating 5.0Feb 15, 2023Great service friendly staffResponse from Marshall Mercedes Benz BlackpoolFeb 21, 2023Thank you, we really appreciate the review and will pass on your feedback to the team :) Kind regards, Will, Marshall Motor Group.
- Rating 5.0Feb 14, 2023Professional,friendly and politeResponse from Marshall Mercedes Benz BlackpoolFeb 21, 2023Thank you, we really appreciate the review and will pass on your feedback to the team :) Kind regards, Will, Marshall Motor Group.
- Rating 5.0Feb 1, 2023Perfect customer experience from all the team and very friendly and extremely helpful so on my experience no improvement neededResponse from Marshall Mercedes Benz BlackpoolFeb 2, 2023Thank you for the great review Colin! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Will. Marshall Motor Group
- Rating 5.0Jan 24, 2023All I can say is that the service from your staff especially Dianne who looked after us was 10/10 couldn’t be any happier 👍Response from Marshall Mercedes Benz BlackpoolFeb 2, 2023Thank you for the great review Darren! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Will. Marshall Motor Group
- Rating 5.0Jan 16, 2023Always excellent, friendly service.Response from Marshall Mercedes Benz BlackpoolFeb 2, 2023Thank you for the great review Adrian! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Will. Marshall Motor Group
- Rating 5.0Dec 28, 2022Don’t know what I do with out the motobility schemeResponse from Marshall Mercedes Benz BlackpoolDec 29, 2022Good afternoon Christopher. Thanks for taking the time to leave a review. We really appreciate it and will be delighted to pass your feedback onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Dec 14, 2022Brilliant staff and brilliant job doneResponse from Marshall Mercedes Benz BlackpoolDec 20, 2022Good morning James. Thanks for taking the time to leave a review. We really appreciate it and will be delighted to pass your feedback onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Nov 13, 2022Very good experience going there. A wonderful hire car tooResponse from Marshall Mercedes Benz BlackpoolDec 12, 2022Thank you James we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.