Motability Scheme at Park's Toyota Aberdeen

Motability Scheme at Park's Toyota Aberdeen

4.7
Rating 4.7
(25 reviews)
09:00 - 19:30 09:00 - 19:30 09:00 - 19:30 09:00 - 19:30 09:00 - 19:30 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Park's Toyota Aberdeen
Whitemyres Place
Aberdeen AB16 6HZ
GB
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Phone Number
Call Park's Toyota Aberdeen on 01224 681111
01224 681111
01224 681111
Website

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Email

willie.beattie@parks.uk.com

Reviews

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Showroom details
09:00 - 19:30 09:00 - 19:30 09:00 - 19:30 09:00 - 19:30 09:00 - 19:30 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:30
Tuesday09:00 - 19:30
Wednesday09:00 - 19:30
Thursday09:00 - 19:30
Friday09:00 - 19:30
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Scott Murray
  • Mark Conroy
  • Alijan Ismayilov
  • Simon Whittaker
We recommend calling and booking an appointment before visiting.

Accessibility features at Park's Toyota Aberdeen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Park's Toyota Aberdeen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Park's Toyota Aberdeen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Park's Toyota Aberdeen on 01224681111 to make an appointment with our Motability Scheme specialist.

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Reviews at Park's Toyota Aberdeen

  • Rating 5.0
    Brilliant service , nothing was too much of a problem .
    Response from Park's Toyota Aberdeen
    Hello Ian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service at Park's Toyota Aberdeen. Our team strives to ensure that every customer feels valued and supported, and it's fantastic to know that nothing was too much of a problem during your visit.

    Your feedback is incredibly important to us, and it motivates us to continue delivering the best service possible. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Park's Toyota Aberdeen Team
  • Rating 5.0
    Amazing from start to finish drove away with my little car very happy
    Response from Park's Toyota Aberdeen
    Hello Louise,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience from start to finish and that you're very happy with your new car. It’s always our goal to ensure our customers drive away with a smile, and your feedback truly makes our day. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Park's Toyota Aberdeen Team
  • Rating 5.0
    Scott was unbelievably patient with me and my husband. He explained everything so well and helped us to make an amazing choice of car!! He should get a medal x
    Response from Park's Toyota Aberdeen
    Dear Carol,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Scott was able to assist you and your husband so effectively. It's fantastic to know that his patience and thorough explanations helped you make a great choice. Your kind words and perfect rating mean a lot to us, and we'll be sure to pass on your compliments to Scott. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Warm regards,
    The Park's Toyota Aberdeen Team
  • Rating 5.0
    Simon was absolutely fantastic told me exactly what to expect and was straight forward made me really feel at home
    Response from Park's Toyota Aberdeen
    Dear Louise,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Simon made your experience with us so positive and that you felt at home during your visit. Providing straightforward and welcoming service is something we strive for, and it's great to know that Simon delivered on that promise.

    Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Simon and the rest of our team. If there's anything else we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back to Park's Toyota Aberdeen in the future!

    Best regards,
    Park's Toyota Aberdeen Team
  • Rating 4.0
    Everything went smoothly ,the only negative I have is the courtesy car the provided was not clean both inside and out , but apart from that I have no complaints
    Response from Park's Toyota Aberdeen
    Hi Jane,

    Thank you for the four-star rating. We are delighted you had a positive experience and we look forward to welcoming you back in the future.

    Kind regards,
    The Park's Toyota Team
  • Rating 2.0
    On arrival the staff were courteous and talked me through their job card including a second attempt to repair the heated seats and as to what I should expect during the day. I was then taken to the Courtesy car which was a disgrace not only filthy inside and out, but there was rubbish within the car from whoever had used it last. I received a call that afternoon to advise my car was ready for collection and I duly came in to collect. I asked about the heated seats and was advised that they were working as expected, I find this hard to accept given when on full heat/power you cannot feel any warmth, but it’s not as if I can I ask for a second opinion is it. Finally given a prior poor service clean I was assured by the Service Manager that this was a one off, the car was wet as if a hose had been sprayed onto it, of note it was a dry day, I do accept the interior had been cleaned.
    Response from Park's Toyota Aberdeen
    Hi Anthony,

    We are disappointed to hear that you had a negative experience. Can we please ask you to email further feedback to e-mail Toyota.social@parks.uk.com and we will look into this further?

    Many Thanks,
    The Park's Toyota Team
  • Rating 5.0
    Great would definitely go back
    Response from Park's Toyota Aberdeen
    Hi Helen,

    Thank you for the five-star review. We are delighted you had a positive experience.

    Kind regards,
    The Park's Toyota Team
  • Rating 5.0
    Good service staff very efficient and friendly thank you
    Response from Park's Toyota Aberdeen
    Hi Joan,

    Thank you for the five-star rating. We are delighted you had a positive experience.

    Kind regards,
    The Park's Toyota Team
  • Rating 5.0
    Excellent service on arrival, courtesy car was provided and all works completed same day.
    Response from Park's Toyota Aberdeen
    Hi Gavin,

    Thank you for the five-star rating. We are delighted you had a positive experience.

    Kind regards,
    The Park's Toyota Team
  • Rating 5.0
    Very polite and professional. The hand over of the new car was effortless
    Response from Park's Toyota Aberdeen
    Hi Christine, Thank you for the five-star review. We look forward to welcoming you back in the future! Kind regards, The Park's Toyota Team
  • Rating 5.0
    Quick and easy , nothing was a problem
    Response from Park's Toyota Aberdeen
    Hi Neil,

    Thank you for the five-star rating. We are delighted you had a positive experience.

    Kind regards,
    The Park's Toyota Team
  • Rating 5.0
    Great service, pick up car and drop off. Always returned washed.

    Thank you
    Leigj
    Response from Park's Toyota Aberdeen
    Hi Leigh,

    Thank you for the five-star rating. We are delighted you had a positive experience.

    Kind regards,
    The Park's Toyota Team
  • Rating 5.0
    Very helpful and kind
    Response from Park's Toyota Aberdeen
    Hi Irene,

    Thank you for the five-star rating and review. We are delighted you had a positive experience.

    Kind regards,
    The Park's Toyota Team
  • Rating 5.0
    Nicole has been very friendly and helpful and made the whole process very easy
    Response from Park's Toyota Aberdeen
    Hi Jane,

    Thank you for the five-star rating. We are delighted you had a positive experience and look forward to welcoming you back.

    Kind regards,
    The Park's Toyota Team
  • Rating 4.0
    Overall good but communication could be improved upon.
    Response from Park's Toyota Aberdeen
    Hi Anthony,

    Thank you for the four-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    The Park's Toyota Team
  • Rating 5.0
    Great Experience all round and i would recommend parks in ABERDEEN for motability vehicles.
    Response from Park's Toyota Aberdeen
    Hi Ian,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Toyota Team
  • Rating 3.0
    Unfortunately the handover was not a good experience. I was constantly told that they were waiting for paperwork from Toyota so I could pick up the car. I was also told that they were not able to chase it up so had to wait.
    It was not until I had had enough and asked to see the manager, who spent a long time to investigate it, that I was told Toyota had not received it due to an error.
    I don't want to blame anyone and it seems they have learnt through this situation but it did high light the complicated process which, at the end of the day, effects the person with disabilities. A month was a long time to have to wait for my car. The manager did spend a longvtime to investigate it and only took a week once it was sorted.The salesman seemed to do his best under the situation but I can not believe that things cannot be chased up, if it was possible, I am sure the wait would have been shorter. I would use Parks again but not sure I would deal with Toyota again.
    Response from Park's Toyota Aberdeen
    Hi Helen,

    Thank you for taking the time to leave a review/rating - we are disappointed to see only 3 stars. If there is anything we can do to make your next visit 5 star please email us with additional feedback at toyota.social@parks.uk.com and we can look to address this.

    Many Thanks,
    The Park’s Toyota Team
  • Rating 5.0
    Had a great experience at Parks,Friendly but not at all pushy. Was shown available cars, different specifications were explained. Necessary paperwork done. Awaiting car
    Excellent service. Keep it up.
    Response from Park's Toyota Aberdeen
    Hi Thomas,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Toyota Team
  • Rating 5.0
    Great customer service as usual, from Scott, at Parks, smooth handover, everything explained without having to look at a computer screen, once. Very refreshing, these days!
    Response from Park's Toyota Aberdeen
    Hi Douglas,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Toyota Team
  • Rating 5.0
    Was dealt with a very knowledgeable & friendly salesman at Parks. Not only did he have a thorough knowledge of available models, he was very well versed in the sometimes complicated schemes, from Social Security (Scotland). Also, he was quite funny & the whole process from start-to- finish, was seamless!
    Response from Park's Toyota Aberdeen
    Hi Douglas,

    Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

    Many Thanks,
    The Park's Toyota Team

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