Motability Scheme at Arnold Clark Ford Ayr

Motability Scheme at Arnold Clark Ford Ayr

4.6
Rating 4.6
(23 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today

Contact information

Address
127 Prestwick Road
Ayr KA8 8NJ
GB
Phone Number
Call Arnold Clark Ford Ayr on 01292 433304
Reviews
Visit dealer website

Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • John Mcphillips
  • Pamela Torbett
  • Amanda Bradie
We recommend calling and booking an appointment before visiting.

Accessibility features at Arnold Clark Ford Ayr

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Arnold Clark Ford Ayr

Our trained Motability specialists are here to support you throughout the duration of your lease.

Arnold Clark Ford Ayr can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Arnold Clark Ford Ayr on 01292433304 to make an appointment with our Motability specialist.

Reviews at Arnold Clark Ford Ayr

  • Rating 5.0
    Sevice was good
    Response from Arnold Clark Ford Ayr
    That's just what we like to hear. Thanks, Iain.

    Arnold Clark Team
  • Rating 4.0
    Video to go over what they were doing was good. Thought they could hoover car as additional extra. Would be a nice touch
    Response from Arnold Clark Ford Ayr
    Thank you for taking the time to share your feedback with us
    Imogene
    Arnold Clark
  • Rating 2.0
    Too long waiting for simple service and repair 3 weeks!
    Response from Arnold Clark Ford Ayr
    Thank you for taking the time in leaving us your feedback Laura, We value all feedback from our customers as it helps us identify when we're doing a good job and where we can make improvements. Thank you for taking the time to share your thoughts with us
    Imogene
    Arnold Clark
  • Rating 5.0
    Received courtesy car as arranged.our car had its service and MOT. on returning to the garage spoke to service dept and returned courtesy car. We were delt with professionally through out the day. Well done service department?
    Response from Arnold Clark Ford Ayr
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Superb service.
    Response from Arnold Clark Ford Ayr
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great friendly and efficient service
    Response from Arnold Clark Ford Ayr
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent
    Response from Arnold Clark Ford Ayr
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 1.0
    Absaloutly shocking experiance.car went in for service at 9am was still sitting where i left it at 2pm got phone call to say it was ready at 5pm.no service caried out i had to stop on way home to put engine oil in car as warnung light suggested before i took it un and was same when i picked car back up.car was supposedly in for brake pads and near side undicator light which were not fixed either as they said they had to get authorisation from motobility to carry out these repairs and would be in contact once authorisation had been given.im still waiting on arnold clark ayr contactung me
    Response from Arnold Clark Ford Ayr
    Hi Hugh,
    Thank you for your review. I'm disappointed to read you have had a negative experience.
    If you would like to discuss this further, please contact our Customer Services team on 01416481088 or customerservice@arnoldclark.com

    Lori,
    Arnold Clark
  • Rating 5.0
    Great service well recommend Hugh wallace SB70MZX
    Response from Arnold Clark Ford Ayr
    Hello Hugh! Thank you for the great review and the feedback; we really appreciate it. We look forward to welcoming you back to the business again soon. Kyndall, Arnold Clark
  • Rating 5.0
    Great customer service picked up and delivered excellent
    Response from Arnold Clark Ford Ayr
    Hi Agnes, we are so happy to read such a great review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kyndall, Arnold Clark
  • Rating 5.0
    Excellent customer service
    Response from Arnold Clark Ford Ayr
    Thank you for this great review, Laura.
    We strive to provide excellent service for each of our customers and it’s great to hear this was reflected during your visit.
    Imogene
    Arnold Clark
  • Rating 5.0
    All good
    Response from Arnold Clark Ford Ayr
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Good customer service
    Response from Arnold Clark Ford Ayr
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    👍🏼
    Response from Arnold Clark Ford Ayr
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent,friendly and most helpful.Was kept up to date with the work on my car and was given a beautiful courtesy car while I waited on my own.Highly recommend
    Response from Arnold Clark Ford Ayr
    Thank you Rhona!
    We strive to provide excellent service for each of our customers and it’s great to hear this was reflected during your visit.
    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer care easy process
    Response from Arnold Clark Ford Ayr
    That's just what we like to hear Warren. Thank you.

    Lynne
    Arnold Clark
  • Rating 5.0
    Great customer care quick and easy
    Response from Arnold Clark Ford Ayr
    Thanks, Warren!
    We're delighted to hear that the sales process was so straight-forward and you were happy with the service.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service
    Response from Arnold Clark Ford Ayr
    Thanks for your rating. We hope to be of service to you again in the future.

    Lynne
    Arnold Clark
  • Rating 5.0
    Alan the salesman that help me through the purchase was fantastic at his job couldn’t ask for anything better
    Response from Arnold Clark Ford Ayr
    That's great news, Dennis. Thank you for your review. We hope you are enjoying your new car.

    Lynne
    Arnold Clark
  • Rating 5.0
    Can't fault them in anyway everything was handled so professionally
    Response from Arnold Clark Ford Ayr
    We are delighted that you’ve had such a positive experience with us, John. Thank you.

    Lynne
    Arnold Clark

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