Motability Scheme at Marshall Nissan Ashford

4.9
Rating 4.9
(192 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Nissan Ashford

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
Crowbridge Road
Orbital Park
Ashford TN24 0GR
GB
Phone Number
Call Marshall Nissan Ashford on 01233 326906
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Chris Dickerson
  • Mark Hyam
  • Sam Tomlin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Mark Walker
  • John Stewart
  • Sharon Deevey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Nissan Ashford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Nissan Ashford

  • Rating 5.0
    Sam was very helpful and friendly
    Response from Marshall Nissan Ashford
    Hello Kay,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Sam was able to assist you in a helpful and friendly manner. Providing excellent service is our top priority, and it’s always rewarding to know when we’ve succeeded.

    If you have any more feedback or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Marshall Nissan Ashford
  • Rating 5.0
    I rate my experience with the Mobility Scheme at Marshall Nissan Ashford as excellent.
    The Customer Service I receive is second to none. The service manager John is always very polite and professional and treats me as a valued customer. I also enjoy watching the video recording of the vehicle inspection.
    THANK YOU ⭐️⭐️⭐️⭐️⭐️
    Response from Marshall Nissan Ashford
    Dear Brenda,

    Thank you so much for taking the time to share your wonderful feedback about your experience with the Motability Scheme at Marshall Nissan Ashford. We are thrilled to hear that you rate your experience as excellent and that our customer service has met your expectations.

    John and the entire team strive to provide polite and professional service, and it’s rewarding to know that you feel valued as a customer. We’re also glad to hear that you enjoy the video recordings of the vehicle inspections, as we aim to make the process as transparent and engaging as possible.

    Your kind words and five-star rating mean a lot to us, and we look forward to continuing to serve you with the same level of excellence in the future.

    Thank you once again for your support.

    Best regards,

    Philip
    Marshall Nissan Ashford
  • Rating 5.0
    George has been very patient with me, I'm very indecisive! I went on a test drive and the order was placed efficiently and quickly.
    Response from Marshall Nissan Ashford
    Hi Helen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with George at Marshall Nissan Ashford. It's great to know that his patience and efficiency made your decision-making process smoother and more enjoyable. We strive to provide the best service possible, and your kind words and perfect rating are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Will
  • Rating 5.0
    Brilliant customer service from George kept me up-to-date along the way
    Response from Marshall Nissan Ashford
    Hello Aaron,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service. George will be delighted to know that he kept you well-informed throughout your journey with us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Marshall Nissan Ashford.

    Best regards,

    Chris Sims
    Marshall Nissan Ashford Team
  • Rating 5.0
    Very friendly welcoming and great service
    Response from Marshall Nissan Ashford
    Hello Lauren,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and welcoming. Providing great service is something we strive for every day, and it's fantastic to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Marshall Nissan Ashford.

    Best regards,

    Chris
    Marshall Nissan Ashford Team
  • Rating 5.0
    I received excellent service from the salesman George. He answered any questions we asked him.
    In fact my daughter has recently purchased a car from this Nissan dealer.
    Mr Roy Bleach
    Response from Marshall Nissan Ashford
    Dear Mr. Bleach,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received excellent service from George and that he was able to answer all your questions. It's wonderful to know that your daughter has also chosen to purchase a car from our dealership. We truly appreciate your kind words and your support.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing Marshall Nissan Ashford.

    Best regards,

    Chris
    Marshall Nissan Ashford Team
  • Rating 5.0
    Very polite and friendly person and helpful
    Response from Marshall Nissan Ashford
    Dear Tracie,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team polite, friendly, and helpful. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Marshall Nissan Ashford.

    Best regards,

    Chris
    Marshall Nissan Ashford Team
  • Rating 5.0
    The dealer was very friendly and helpful. Answered all of my questions and made sure everything was fine and clear before I left
    Response from Marshall Nissan Ashford
    Hi Emilia,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Marshall Nissan Ashford. Our team strives to provide friendly and helpful service, and it's great to know that we were able to answer all your questions and ensure everything was clear before you left.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards, Will
  • Rating 5.0
    Very good
    Response from Marshall Nissan Ashford
    Thanks for your 5-Star review, we really appreciate it. Have a great day today! Kind regards, Chris, Marshall Motor Group
  • Rating 5.0
    Helpful, knowledgeable and friendly
    Response from Marshall Nissan Ashford
    Thanks for your 5-Star review, we really appreciate it. Have a great day today! Kind regards, Chris, Marshall Motor Group
  • Rating 5.0
    Very good experience
    Response from Marshall Nissan Ashford
    Hello John,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a very good experience at Marshall Nissan Ashford. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If there is anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Marshall Nissan Ashford Team
  • Rating 5.0
    Really helpful, super quick
    Response from Marshall Nissan Ashford
    Dear Orla,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service really helpful and super quick. At Marshall Nissan Ashford, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Marshall Nissan Ashford Team
  • Rating 5.0
    Very helpful explained all details of car & contract helped with the set up of phone radio etc
    Response from Marshall Nissan Ashford
    Hello Jack,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team helpful and that they were able to explain all the details clearly. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Marshall Nissan Ashford
  • Rating 5.0
    Friendly polite and effecient handover of one motability vehicle to the next. Expertly handled by Chris.
    Response from Marshall Nissan Ashford
    Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Charlie was very polite and went above and beyond to find the correct car for myself
    Thank you Charie
    Response from Marshall Nissan Ashford
    Thanks for your 5 Star review and the feedback on your recent visit to us at Marshall. Hope you have a great Tuesday! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Great service & staff
    Response from Marshall Nissan Ashford
    Thanks for your 5 Star review and the feedback on your recent visit to us at Marshall. Hope you have a great Tuesday! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Made me feel at ease explained everything fully very pleasant experience
    Response from Marshall Nissan Ashford
    Thanks for your 5 Star review and the feedback on your recent visit to us at Marshall. Hope you have a great Tuesday! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Everything went smoothly.
    Response from Marshall Nissan Ashford
    Thanks for your 5 Star review and the feedback on your recent visit to us at Marshall. Hope you have a great Tuesday! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    The staff are spot on drom start to finish and they go the extra mile to make sure everything ur happy with everything and do everything for u perfect
    Response from Marshall Nissan Ashford
    Good afternoon Darren and thank you for taking the time to leave your feedback and 5 star review for the team, we really appreciate it. Have a lovely rest of your day. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very helpful staff. He had time to explain the scheme with me throughly.
    Response from Marshall Nissan Ashford
    Good Morning and thank you for your review on your recent visit to us, we really appreciate the feedback and kind words for the team. Have a great day. Kind Regards, Chris, Marshall Motor Grou

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