The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability service specialists:
- Rebecca Coyne
- Mark Stone
Accessibility features at Lookers Mercedes-Benz of Canterbury
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Mercedes-Benz of Canterbury
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz of Canterbury can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz of Canterbury on 01227714042 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes-Benz of Canterbury
- Rating 5.0Nov 21, 2023Well explain service rendered 👌
- Rating 5.0Sep 25, 2023Very good
- Rating 1.0Sep 21, 2023It took the 2 Days to do my Service instead of doing it one day. I didn’t get any phone calls to say that it hadn’t been done nor about Mercedes’ servicing department to say they were keeping my car overnight. I had to keep phoning towards the last hour of their opening hours to see what was going on but had to end up going down the following morning to chase them up about my car. They ended up phoning me towards the end their day to go and collect my car. The Servicing Valeting that I was told was including had NOT been done. I’m very disappointed.Response from Lookers Mercedes-Benz of CanterburyJul 31, 2024Good morning David thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. kind regards
- Rating 5.0Jul 13, 2023I would like to know what had been done to the car as I got no paperwork telling me. Also my car keys were not working all the time and I don’t know if anything was done to them either
- Rating 5.0Apr 24, 2023ExcellentResponse from Lookers Mercedes-Benz of CanterburyMay 4, 2023Thank you for the great feedback
- Rating 5.0Mar 3, 2023Exceptional service from entering to leavingResponse from Lookers Mercedes-Benz of CanterburyMay 4, 2023Hello Robert F.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
- Rating 5.0Jan 27, 2023Very good serviceResponse from Lookers Mercedes-Benz of CanterburyMay 4, 2023Hello Mary B.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
- Rating 5.0Jan 18, 2023Was very satisfied,good service, pleasant driver. Thank you.Response from Lookers Mercedes-Benz of CanterburyMay 4, 2023Hello Linda H.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
- Rating 1.0Jan 11, 2023Was told to drop and wait an hour at 12pm, collected car after 3 hours waiting! Chap dealing with my car went lunch when car was ready apparently, for a Mercedes dealer it was a poor performance!Response from Lookers Mercedes-Benz of CanterburyMay 4, 2023Good afternoon. I'm sorry you had such a bad experience. Please feel free to email me (markstone@lookers.co.uk) with further details and I can look into them for you and hopefully make your next visit better for you.
- Rating 5.0Nov 29, 2022AAA ***
- Rating 5.0Nov 9, 2022Excellent service the Driver who collected my car was very friendly and the work required was completed and the vehicle returned the same day.
- Rating 5.0Nov 4, 2022I am very happy
- Rating 5.0Nov 2, 2022Excelent service.
- Rating 5.0Oct 26, 2022Excellent.
- Rating 4.0Oct 7, 2022Good service
- Rating 5.0Sep 5, 2022Excellent customer service
- Rating 5.0Aug 19, 2022Very efficient
- Rating 4.0Aug 19, 2022Ok
- Rating 2.0Jul 21, 2022All good apart from the vehicle apparently being valeted. My 10 year old grandson could have done a better job
- Rating 5.0Jun 13, 2022Great costumer service