Motability Scheme at Lookers Mercedes-Benz of Canterbury

4.3
Rating 4.3
(26 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today

Contact information

Address
Mill Road
Canterbury CT2 0AD
GB
Phone Number
Call Lookers Mercedes-Benz of Canterbury on 01227 714042
Email
Reviews
Visit dealer website

Showroom details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Rebecca Coyne
  • Mark Stone
  • Andrew Binding
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes-Benz of Canterbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mercedes-Benz of Canterbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz of Canterbury can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz of Canterbury on 01227714042 to make an appointment with our Motability specialist.

Reviews at Lookers Mercedes-Benz of Canterbury

  • Rating 5.0
    Well explain service rendered đź‘Ś
  • Rating 5.0
    Very good
  • Rating 1.0
    It took the 2 Days to do my Service instead of doing it one day. I didn’t get any phone calls to say that it hadn’t been done nor about Mercedes’ servicing department to say they were keeping my car overnight. I had to keep phoning towards the last hour of their opening hours to see what was going on but had to end up going down the following morning to chase them up about my car. They ended up phoning me towards the end their day to go and collect my car. The Servicing Valeting that I was told was including had NOT been done. I’m very disappointed.
  • Rating 5.0
    I would like to know what had been done to the car as I got no paperwork telling me. Also my car keys were not working all the time and I don’t know if anything was done to them either
  • Rating 5.0
    Excellent
    Response from Lookers Mercedes-Benz of Canterbury
    Thank you for the great feedback
  • Rating 5.0
    Exceptional service from entering to leaving
    Response from Lookers Mercedes-Benz of Canterbury
    Hello Robert F.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
  • Rating 5.0
    Very good service
    Response from Lookers Mercedes-Benz of Canterbury
    Hello Mary B.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
  • Rating 5.0
    Was very satisfied,good service, pleasant driver. Thank you.
    Response from Lookers Mercedes-Benz of Canterbury
    Hello Linda H.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
  • Rating 1.0
    Was told to drop and wait an hour at 12pm, collected car after 3 hours waiting! Chap dealing with my car went lunch when car was ready apparently, for a Mercedes dealer it was a poor performance!
    Response from Lookers Mercedes-Benz of Canterbury
    Good afternoon. I'm sorry you had such a bad experience. Please feel free to email me (markstone@lookers.co.uk) with further details and I can look into them for you and hopefully make your next visit better for you.
  • Rating 5.0
    AAA ***
  • Rating 5.0
    Excellent service the Driver who collected my car was very friendly and the work required was completed and the vehicle returned the same day.
  • Rating 5.0
    I am very happy
  • Rating 5.0
    Excelent service.
  • Rating 5.0
    Excellent.
  • Rating 4.0
    Good service
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Very efficient
  • Rating 4.0
    Ok
  • Rating 2.0
    All good apart from the vehicle apparently being valeted. My 10 year old grandson could have done a better job
  • Rating 5.0
    Great costumer service

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