Motability Scheme at Lookers Volkswagen Guildford
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
17 Moorfield Road
Guildford GU1 1SD
GB
Phone Number
Call Lookers Volkswagen Guildford on 01483 230500
01483 230500
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Hart
- Daiyaan Capp
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Ben Colley
- Alex Castle
- Jack Meredith
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Guildford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Guildford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Guildford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Guildford on 01483230500 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Guildford
- Rating 5.0Mar 12, 2024Very helpful excellent quality of service would definitely recommend.Response from Lookers Volkswagen GuildfordMar 13, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 27, 2024The salesman James was extremely attentive and discussed all our options on what would be best we went for two test drives we we offered kindness coffee and guidanceResponse from Lookers Volkswagen GuildfordFeb 28, 2024Thank you for the great review and the feedback on James, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 20, 2024The salesman was very helpful and knowledgeable about the car I was interested in.Response from Lookers Volkswagen GuildfordFeb 21, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 20, 2024Great service quick easy and helpfulResponse from Lookers Volkswagen GuildfordFeb 21, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 19, 2024James was very helpful, he made sure my disabled daughter was comfortable in the car and made sure she was all set up with her phone, he fully explained everything there was to do the car settings.Response from Lookers Volkswagen GuildfordFeb 20, 2024Thank you for the great review and the feedback on James, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 15, 2024Really professional, knowledgeable but above all personable and engaged.Response from Lookers Volkswagen GuildfordFeb 15, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 2, 2024Thanks James at VW Guildford for finding us a car quick and see us one hour early.Response from Lookers Volkswagen GuildfordFeb 5, 2024Thank you for the great review and the feedback on James, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 8, 2024Very goodResponse from Lookers Volkswagen GuildfordJan 9, 2024Hello Louie, Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 1, 2023Sarah was absolutely amazing from start to finish!
Thank youResponse from Lookers Volkswagen GuildfordNov 2, 2023Hello
Thank you for taking the time to leave us a 5 star review. We hope you have a great day!
Thank you
Ashleigh - Rating 5.0Oct 4, 2023Great customer service from James, would recommend.Response from Lookers Volkswagen GuildfordOct 5, 2023Hello Jemima, Thank you for the great review and the feedback on James, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 29, 2023Lucy was exceptional and everything was perfect from start to finish.Response from Lookers Volkswagen GuildfordOct 2, 2023Hello Catherine, Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Sep 18, 2023Very good customer service from Sarah SpiceResponse from Lookers Volkswagen GuildfordSep 19, 2023Hi Sharon, Thank you so much for your kind words! We are so happy to hear that sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! kind regards
- Rating 5.0Sep 13, 2023Excellent service from James at VW Guildford. Would highly recommendResponse from Lookers Volkswagen GuildfordSep 14, 2023Hi Kerry Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 12, 2023Everything went amazing, James Hart took care of us and went above and beyondResponse from Lookers Volkswagen GuildfordSep 13, 2023Hi Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Aug 9, 2023Fantastic customer service car was valeted before we got it back a very pleasant surpriseResponse from Lookers Volkswagen GuildfordAug 10, 2023Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
- Rating 1.0Aug 7, 2023Very bad experience
I went to collect the car on the 4th of August 2023 and the car didn't work and I haven't collected the car until nowResponse from Lookers Volkswagen GuildfordAug 17, 2023Hi Murad. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you. Kind Regards. - Rating 5.0Aug 3, 2023Excellent serviceResponse from Lookers Volkswagen GuildfordAug 5, 2023Hello,
Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon.
Kind regards.
Ashleigh - Rating 5.0Jul 20, 2023Great comerterseversResponse from Lookers Volkswagen GuildfordJul 21, 2023Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
- Rating 5.0Jul 7, 2023Really easy to do. Thanks to Alex in the service dept for his help and efficiencyResponse from Lookers Volkswagen GuildfordJul 10, 2023Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
- Rating 5.0Jul 3, 2023Really engaged member of staffResponse from Lookers Volkswagen GuildfordJul 4, 2023Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!