Motability Scheme at Lookers Volkswagen Guildford

4.6
Rating 4.6
(67 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
17 Moorfield Road
Guildford GU1 1SD
GB
Phone Number
Call Lookers Volkswagen Guildford on 01483 230500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • James Hart
  • Daiyaan Capp
  • Ollie Szkutnik
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Ben Colley
  • Sarah Spice
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Guildford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Guildford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Guildford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Guildford on 01483230500 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Guildford

  • Rating 2.0
    N O feedback from garage. Was an oil change and service done?
    Car passed MOT
    Asked for wiper blades to be changed, this was not done.
  • Rating 5.0
    James Hart is amazing kept us informed and helped throughout and was very patient and honest through the process.
    Response from Lookers Volkswagen Guildford
    Thank you for the great review and the feedback on James we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Volkswagen Guildford.
  • Rating 5.0
    D was friendly, knowledgeable and supportive. Let us take our time to decide what we wanted.

    The presentation of Lookers is clean and fresh.
    Response from Lookers Volkswagen Guildford
    Dear Benedikt-layne W.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with D and that you found our presentation at Lookers Volkswagen Guildford to be clean and fresh. Our team strives to provide knowledgeable and supportive service, and it's wonderful to know that you felt comfortable taking your time to make your decision.

    Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Volkswagen Guildford Team
  • Rating 5.0
    Lookers we're first class
    Response from Lookers Volkswagen Guildford
    Hello John,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a first-class experience with us at Lookers Volkswagen Guildford. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Volkswagen Guildford Team
  • Rating 5.0
    Great, efficient really good at explaining everything, really happy customer
    Response from Lookers Volkswagen Guildford
    Hello Laura,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Lookers Volkswagen Guildford. Our team always strives to provide efficient service and clear explanations, so it's fantastic to know that we met your expectations. Your satisfaction is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Guildford Team
  • Rating 5.0
    Excellent service- everything explained and advice given
    Response from Lookers Volkswagen Guildford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The young gentleman was so helpful … and made me feel very comfortable
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Smooth and reassuring for a motability customer
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Wonderful customer service from ollie thank you
    Response from Lookers Volkswagen Guildford
    Thank you for the great review and the feedback on Ollie, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant from start to finish
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Once you have the car they really do not care and mess us around.Awful Awful experience only care for the review.
    Response from Lookers Volkswagen Guildford
    Thank you for the great review and the feedback on James and Craig, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The guy was very helpful … and made me feel comfortable …
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service. Located the exact car we wanted when 6 other VW dealerships couldn't. James was extremely helpful, polite and an asset to VW.
    Response from Lookers Volkswagen Guildford
    Thank you for the great review and the feedback on James, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    So happy with my car fast service and very happy with my outcome
    Response from Lookers Volkswagen Guildford
    Hello

    Thank you for taking the time to leave us a 5-star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Very helpful and fast explained everything really well.

    So looking forward to getting my car
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant service from beginning to end clear precise information will definitely buy from again
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service and very helpful
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    As always. Professional and trustworthy work....
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    it was really good and easy.
    Response from Lookers Volkswagen Guildford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    James was exceptional and Very helpful explained all the options from my first enquiry through to handover really smooth no hassle approach I’m really pleased and happy with the car. Cheers guys you’re amazing
    Response from Lookers Volkswagen Guildford
    Thank you for your kind words - we're glad to have been of service!

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