Motability Scheme at Lookers Škoda Guildford
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Astolat Way
Old Portsmouth Road
Guildford GU3 1NE
GB
Phone Number
Call Lookers Škoda Guildford on 01483 462500
01483 462500
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Callum Fullman
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Tom Taylor
- Jacob Tickner
- Zara Rojas Gayon
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Škoda Guildford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Škoda Guildford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Škoda Guildford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Škoda Guildford on 01483462500 to make an appointment with our Motability specialist.
Reviews at Lookers Škoda Guildford
- Rating 3.0Apr 11, 2025Only marked down as original car ordered came in with damaged paint and wrong year model, however, the dealership was great and found an alternative car and model for us the same day and picked up on 4 day rule.
- Rating 5.0Dec 30, 2024Ollie was very professional, pleasant and nice explained everything to us and asked was there any questionsfor him I would definitely recommend him to my friends.Response from Lookers Škoda GuildfordDec 30, 2024Thank you so much for your kind words! We are so happy to hear that Ollie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Nov 4, 2024Oli was great. Kept us up to date throughout the process and made the handover hassle free.Response from Lookers Škoda GuildfordNov 5, 2024Thank you for the great review and the feedback on Oli, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 11, 2024Very good serviceResponse from Lookers Škoda GuildfordOct 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 30, 2024Very helpful, very pleasant gentleman deafly would do with garage againResponse from Lookers Škoda GuildfordSep 30, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 23, 2024The initial application was slow and lacked commjnication hut the eventual handler (Oli Newhall) was great, with relevant updates.Response from Lookers Škoda GuildfordSep 24, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Oli receives the recognition he deserves. Many thanks
- Rating 5.0Jun 6, 2024No issuesResponse from Lookers Škoda GuildfordJun 7, 2024Hi Zoe, Thank you for your 5 star rating. Kind regards
- Rating 5.0May 8, 2024Fantastic experience from start to finish. Noah from Lookers Skoda in Guildford was helpful friendly and knowledgeable.He made the process smooth and worry free and we will most definitely go back to Lookers when my lease is up for renewal. Thank you Motability for providing me with the means to be independent again.Response from Lookers Škoda GuildfordMay 9, 2024Hi Claudia, Thank you for the great review and the feedback on Noah, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0May 6, 2024All good.Response from Lookers Škoda GuildfordMay 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 17, 2024Good service thanksResponse from Lookers Škoda GuildfordApr 20, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 20, 2024Adrian, Lookers' Motability specialist, was friendly approachable but always professional. Helpful in starting the application and knowledgeable about the car I was interested in leasing through the scheme
- Rating 5.0Nov 24, 2023The staff were very helpful.
They keep me informed at all stages.Response from Lookers Škoda GuildfordNov 25, 2023Thank you for your kind words - we're glad to have been of service!
Have a great day
Regards
Amy - Rating 5.0Nov 9, 2023Very helpful customer serviceResponse from Lookers Škoda GuildfordNov 13, 2023Thank you for your kind words - we're glad to have been of service!
regards
Amy - Rating 3.0Sep 6, 2023I cannot understand why motability take so long to authorise work that needed to be done on the car it’s an inconvenience to the customer. Such a small job takes all day waiting for approval. This needs improvement as it’s a waste of time!Response from Lookers Škoda GuildfordSep 7, 2023Morning Linda, We appreciate your custom and always aim to provide our customers with a great service. We would love to hear more about your experience with Lookers. If there is something more, we could do to further improve the service we have provided to you, we would please ask that you provide more details, comments, suggestions to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk
- Rating 5.0Aug 21, 2023Excellent customer service from Justin the Motability expert on Saturday. Happy customer now waiting for delivery of a brand new Skoda Karoq SEL Drive AutomaticResponse from Lookers Škoda GuildfordAug 22, 2023Hi Claudia, Thank you so much for your kind words! We are so happy to hear that Justin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! kind regards
- Rating 1.0Jul 18, 2023Poor communication from motability specialist. They ordered the wrong vehicle to what I ordered auto instead of manual. They didn’t seem to want to find a satisfactory solution and couldn’t give me timing updates.Response from Lookers Škoda GuildfordAug 17, 2023Hi Tilly, To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
- Rating 5.0Jan 21, 2023Our service went really well.
Staff very friendly and helpful .
Mrs L PartridgeResponse from Lookers Škoda GuildfordJan 23, 2023Thanks so much for taking the time to leave us a 5 star review, we're delighted with this score! - Rating 5.0Oct 19, 2022Great customer servicesResponse from Lookers Škoda GuildfordOct 26, 2022Thanks for taking the time to leave us feedback!
- Rating 5.0Oct 13, 2022Absolutely first class experience. Staff were all incredibly helpful, courteous and professional. Highly recommend.Response from Lookers Škoda GuildfordOct 17, 2022Thank you for your high star rating.
- Rating 2.0Sep 22, 2022I had arranged to pick up my motability vehicle at 14:00 after 09:00 drop off. When I arrived the vehicle was not ready. As I am my partners carer I had to leave her to collect the vehicle and delays can cause unnecessary distressResponse from Lookers Škoda GuildfordOct 3, 2022To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the initial car order. It's important to us that our customers receive the correct vehicle in perfect condition, and we're sorry this wasn't the case initially.
We're pleased to hear that our team was able to quickly resolve the issue by finding an alternative car for you the same day. Your understanding and patience during this process are greatly appreciated.
Your feedback is invaluable as it helps us improve our services. If there's anything else we can do for you, please don't hesitate to reach out.
Thank you for choosing Lookers Škoda Guildford.
Best regards,
[Your Name]
[Your Position]
Lookers Škoda Guildford