Motability Scheme at Lookers Volkswagen Van Centre Guildford
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Astolat Way
Old Portsmouth Road
Guildford GU3 1NE
GB
Phone Number
Call Lookers Volkswagen Van Centre Guildford on 01483 462500
01483 462500
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Calum Clark
- Iain Davidge
- Oli Newhall
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Jacob Tickner
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Van Centre Guildford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Van Centre Guildford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Van Centre Guildford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Van Centre Guildford on 01483462500 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Van Centre Guildford
- Rating 2.0Jun 3, 2024They failed my MOT on a slight scuffing on my seatbelt and I went back and they made me wait 3 hours for them to add a new oneResponse from Lookers Volkswagen Van Centre GuildfordJul 26, 2024thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
- Rating 5.0May 13, 2024They collected the WAV and did an efficient job and returned it.Response from Lookers Volkswagen Van Centre GuildfordMay 14, 2024Hello Harbans P, Thank you for taking the time to leave us a review about your visit. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. We are so happy to hear you had such a great experience.
- Rating 5.0Dec 13, 2023Good fast efficient and friendlyResponse from Lookers Volkswagen Van Centre GuildfordDec 14, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 21, 2023Excellent. All members of staff so professional and courteous. Kept fully informed. Can’t fault the whole process.Response from Lookers Volkswagen Van Centre GuildfordJul 22, 2023Hi
Thank you for taking the time to leave us a 5 star review. We hope you have a great day!
Thank you
Amy - Rating 5.0Jun 26, 2023Kind and helpfulResponse from Lookers Volkswagen Van Centre GuildfordJun 27, 2023Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
- Rating 1.0May 12, 2023We were told my service and MOT would be 3 hrs, so came back after 3 hrs to find that they had serviced the car but hadn’t even started the MOT. So waited there as was told would be another hour, 2 hours later it was finished! Luckily I had my husband with me as I am a wheelchair user…. Not impressed to having to wait 5 hours!!Response from Lookers Volkswagen Van Centre GuildfordMay 15, 2023Hi Suzanne,
We are sorry to hear about your recent experience with us and the delay you encountered.
We appreciate your custom and always aim to provide our customers with a great service. We would love to hear more about your experience with Lookers. If there is something more, we could do to further improve the service we have provided to you, we would please ask that you provide more details, comments, suggestions to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk.
Thank you for your feedback and again we are very sorry. - Rating 5.0Apr 24, 2023Great customer serviceResponse from Lookers Volkswagen Van Centre GuildfordApr 25, 2023Thank you for the 5 stars. We are thrilled you enjoyed your experience with us :)
- Rating 4.0Feb 16, 2023Everything went well until the car wash at the end. Awful job, wish they hadn't bothered. Missed numerous parts and used a dirty, greasy, chamois to finish. Windows we're filthy and needed cleaning when I got home.
Sack your valeter.Response from Lookers Volkswagen Van Centre GuildfordFeb 17, 2023We appreciate your custom and always aim to provide our customers with a great service. We would love to hear more about your experience with Lookers. If there is something more, we could do to further improve the service we have provided to you, we would please ask that you provide more details, comments, suggestions to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk. - Rating 5.0Apr 2, 2022Polite staff.Response from Lookers Volkswagen Van Centre GuildfordApr 5, 2022Hi Stephen, Thank you for your comments!