Motability Scheme at Citygate Kia High Wycombe

Motability Scheme at Citygate Kia High Wycombe

4.7
Rating 4.7
(19 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Contact information

Address
111-121 London Road
High Wycombe HP11 1BH
GB
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Phone Number
Call Citygate Kia High Wycombe on 0330 012 3663
0330 012 3663
0330 012 3663
Website

Visit dealer website

Email

customerloyaltyteam@citygate.co.uk

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Faizan Danish
  • Harbax Singh
  • Pittri Magnusen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Sue Rogers
  • Claire Wilson
  • Billy Watson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Kia High Wycombe

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Citygate Kia High Wycombe

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Citygate Kia High Wycombe can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Citygate Kia High Wycombe on 03300123663 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Citygate Kia High Wycombe

  • Rating 5.0
    Very happy, everyone at Kai was super helpful and the car was spotless when returned after service.
  • Rating 5.0
    Very helpful salesman, really happy with the Kia experience
  • Rating 5.0
    Excellent experience great customer service
  • Rating 5.0
    Brilliant from start to finish
  • Rating 5.0
    Great experience, my wife is disabled and has extreme anxiety. They were very courteous to this, they let her have her space and were all very nice. All staff where very friendly too and I would recommend them to anyone.
  • Rating 5.0
    Very good very pleasant
  • Rating 5.0
    Very helpful and very pleasant explained everything very well
  • Rating 5.0
    From the start to the receiving the car was excellent. All the information and updates were being provided.
    Response from Citygate Kia High Wycombe
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

    All the best,
    Adam
  • Rating 5.0
    Kia citygate hw was very efficient got car back fixed and washed in half a day, very impressed
    Response from Citygate Kia High Wycombe
    Dear Michael,

    Thank you very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.

    Kind regards,

    Dhaniaal
  • Rating 5.0
    Very good Kept me informed throughout
    Response from Citygate Kia High Wycombe
    Dear Anthony,

    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

    Kind Regards,
    Dhaniaal
  • Rating 5.0
    Very good service and excellent friendly staff members.
    Response from Citygate Kia High Wycombe
    Good afternoon Michele,

    Thank you for your kind words,

    We're glad to have been of service!

    If you need anything else, please do not hesitate to get in touch,

    Kind regards,
    Adam
  • Rating 5.0
    Excellent service. I arrived at 9 and all done by 10:30.
    Response from Citygate Kia High Wycombe
    Hi Ethan,

    Thank you for taking the time to leave us this wonderful review,

    it is great to hear that you enjoyed your handover experience

    we hope to see you again soon!

    Kind regards,
    Adam
  • Rating 4.0
    Very helpful
    Response from Citygate Kia High Wycombe
    Good morning Mark,

    Thank you for your kind words,

    we're glad to have been of service!

    Kind regards,
    Adam
  • Rating 5.0
    Daniel was amazing from start to finish. Answered all questions about everything. Very professional!
    Response from Citygate Kia High Wycombe
    Good Afternoon Shannon,

    Thank you for taking the time to leave Daniel in High Wycombe Kia such lovely feedback - we will share this with him! If you require any additional assistance, you can always reach us via telephone or email.

    Warm Regards,
    Lauryn
  • Rating 5.0
    Daniel from Kia Citygate HW couldn't have been more helpful throughout the whole process. He answered all my questions, was very pleasant and professional. Thank you Daniel and Kia.
    Response from Citygate Kia High Wycombe
    Good Morning Michael,

    Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

    Best Wishes,
    Lauryn
  • Rating 5.0
    Excellent service, especially from the ladies in the office.
    Response from Citygate Kia High Wycombe
    Good Afternoon Robert,

    Thank you for taking the time out of your day to leave us such a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate High Wycombe Kia and if you require any assistance at all, we are only a call away.

    Warm regards,
    Charlie
  • Rating 5.0
    Ovais was dealing with us, he explained everything to us. Great experience
    Response from Citygate Kia High Wycombe
    Good Afternoon Parisa,

    Thank you so much for taking the time out of your day to leave a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate High Wycombe Kia. If you require any assistance at all, we are only a call away.

    Warm regards,
    Lauryn
  • Rating 1.0
    Ordered the car over 12 weeks ago to find out the order hadn’t been put through.
    Citygate employee said they would sort something out, phoned back a few days later and said it hadn’t been manufactured yet and would be available February/ March.
    The real story was they finally put the order through that morning.
    If you make a mistake at least be honest and own up to it and not try to cover it up.
    Cancelled the order and went to another dealership to purchase another brand of car , all sorted in two days and car being delivered next week. Bec H
    Response from Citygate Kia High Wycombe
    Good Afternoon Pippa,

    I would like to take this opportunity to sincerely apologise for the experience you had with the sales department at Citygate High Wycombe Kia. My management and I would like to investigate the matters you raised and resolve your concerns. Please send me any additional details of your experience and your contact details to reviews@citygate.co.uk.

    Kind regards,
    Lauryn
  • Rating 5.0
    Highly recommend, no pushy sales but experienced sales man and knowledgeable on the car we were interested in
    Response from Citygate Kia High Wycombe
    Good Afternoon Evie,

    Here at Citygate we appreciate customer feedback and would like to thank you for taking the time to leave us a review. If we can assist you with any further enquiries, you can contact us via telephone or email.

    Kindest regards,
    Lauryn

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