The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Mercedes-Benz of Slough
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Vertu Mercedes-Benz of Slough can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Vertu Mercedes-Benz of Slough on 03445587126 to make an appointment with our Motability specialist.
Contact information
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Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability service specialists:
- Scott Marshall
- Rachel Bowen
Accessibility features at Vertu Mercedes-Benz of Slough
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Mercedes-Benz of Slough
- Rating 5.0Jan 10, 2024Great customer serviceResponse from Vertu Mercedes-Benz of SloughJan 22, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Aug 1, 2023Completely hassle freeResponse from Vertu Mercedes-Benz of SloughAug 1, 2023Good morning Haresh. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean.
- Rating 5.0Jun 23, 2023Excellent customer serviceResponse from Vertu Mercedes-Benz of SloughJun 23, 2023Thank you for taking your time to leave this great review! Kind regards, Stuart.
- Rating 5.0May 17, 2023Even though I was late picking up my car and it was after closing time the staff that were still left in the office still let me in and I was able to pick my car.
Otherwise I would have had to find a way home.Response from Vertu Mercedes-Benz of SloughMay 17, 2023Good afternoon Gregory, thank you for taking the time to leave us a review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Dean. - Rating 5.0Feb 15, 2023Thank you to all staff for their support during the delivery of my order yesterday afternoon for their support and assistance services throughout the delivery process thank youResponse from Vertu Mercedes-Benz of SloughFeb 15, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Selina.
- Rating 5.0Dec 21, 2022Great customer service, kept up to date on my progress, and a nice shiny clean car on collection.Response from Vertu Mercedes-Benz of SloughDec 21, 2022Good evening William. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Selina.
- Rating 5.0Dec 16, 2022Always the best customer serviceResponse from Vertu Mercedes-Benz of SloughDec 16, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
- Rating 3.0Dec 8, 2022The car wasn’t washed as it says on the receipt and told by the employees it was ,very disappointed.Response from Vertu Mercedes-Benz of SloughDec 8, 2022Hi Paulo, Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? Was there anything we could have done to make this a better experience for you? If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com Quoting YVMPA0812 Regards, Keith
- Rating 5.0Sep 16, 2022Very goodResponse from Vertu Mercedes-Benz of SloughSep 16, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
- Rating 1.0Aug 25, 2022Vicious, wild dogs, all trying to take a bite and belittle a customer that has Motability issues. The loaner car was parked in the disabled space designated for disabled drivers for ease of use for exiting and ingress into their vehicles. The coordinator that I was dealing with, had parked my car right next to the driver's door to make it difficult for me to enter my vehicle, there were plenty of other spices to use, and the space was right outside the door, making it very difficult for anyone to enter the parking lot as well. When I refused to hand over the car key, so that I can inspect the vehicle before receiving the car they refused to hand over my car keys unless they get their loaner car keys, so if there are any problems with my car when I have a chance to inspect it, I have no leverage to make them do what they say they were meant to do and exclude responsibility due to weather conditions the time of day and availability of staff just a very bad experience on collection day. I don’t understand it when I have just arrived with the car and they act like you want to steal the car from them which doesn’t make any sense. They are making me as a customer feel like I want to steal the courtesy car for some reason.Response from Vertu Mercedes-Benz of SloughAug 26, 2022Hi Johnathan thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. Your comments have been passed to Management at the dealership and if you would like to discuss your experience further please contact our Service manager Scott direct and he will be happy to speak with you. Kind regards, Kerry
- Rating 5.0Jul 22, 2022Excellent quality of customer service, professional throughout and always informative of my car service that was required. Once you drive Mercedes-Benz car nothing else matters...Response from Vertu Mercedes-Benz of SloughJul 22, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
- Rating 5.0Jul 5, 2022From the moment I entered the Service Centre in Mercedes Slough, everything was super smooth and quick. Everyone were very professional, well presented as always and know what they are doing. Great, efficient and very detailed service I have received from Barbar. He has explained everything in great thorough once my car finished with service. And the car was ready within his estimated time. The car was also given a clean inside out which I wasn't aware of but I do not complain!
Mercedes Benz Slough is definitely one of the only attractive showrooms and service centre I have seen so far. I cannot wait to visit Mercedes Benz Slough again very soon but this time for an upgrade since my cars finance is nearly over.Response from Vertu Mercedes-Benz of SloughJul 5, 2022Hi Leyla, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Babar receives recognition for his fantastic customer service which he provided to you. Kind regards, Trish. - Rating 5.0Jun 28, 2022Car seems more responsiveResponse from Vertu Mercedes-Benz of SloughJun 28, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
- Rating 5.0Jun 14, 2022Great customer and professionalism services. ThroughoutResponse from Vertu Mercedes-Benz of SloughJun 14, 2022Hello Mohammed and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
- Rating 1.0Apr 1, 2022Disgusting 🤮 I’m am very disgusted with there service horrible and unsatisfactory made my sick to the stomachResponse from Vertu Mercedes-Benz of SloughApr 1, 2022Hi Raj, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com - Thank you, Keith