Motability Scheme at Hendy Ford Southampton

4.9
Rating 4.9
(10 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Warwick House
West Quay Road
Southampton SO15 1GY
GB
Phone Number
Call Hendy Ford Southampton on 023 8070 1700
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Robert Tegg
  • Benjamin Blandford
  • Harry Baker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Graham Biggerstaff
  • Simon Pratt
  • Ian Lane
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Southampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Southampton

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Southampton on 02380701700 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Southampton

  • Rating 4.0
    Problem with Ford app which will not connect to vechile.
    Response from Hendy Ford Southampton
    Good morning Miriam. I'm very sorry to hear that there is an issue with the Ford app not connecting to your vehicle. Please can you email 'customerfeedback@hendy-group.com' with your contact information, reg number and any further details you have a and we will escalate this for investigation. Kind regards, Jasmine.
  • Rating 5.0
    Nothing was too much trouble, always polite and friendly, everything was made as easy as can be.
    Response from Hendy Ford Southampton
    Good afternoon Tracey. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Awesome service
    Response from Hendy Ford Southampton
    Good morning Dale, thank you for taking the time to let us know about your recent 5-star experience at our Southampton Ford dealership. We really appreciate it! Best wishes, April
  • Rating 5.0
    Ben did all the paper work he is very efficient so a very smooth handover.
    Response from Hendy Ford Southampton
    Good morning Valerie. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Jasmine.
  • Rating 5.0
    Very good customer service.
    Response from Hendy Ford Southampton
    Good afternoon Sandra. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Jasmine.
  • Rating 5.0
    Very friendly and helpful staff.
    Response from Hendy Ford Southampton
    Good afternoon Christopher. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great handover, explained everything
    Response from Hendy Ford Southampton
    Good afternoon Gary. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Jasmine.
  • Rating 5.0
    Absolutely fantastic as always,so friendly and easy to talk to
    Response from Hendy Ford Southampton
    Good morning Tracey. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receive the recognition they deserve. Many thanks, Jasmine.
  • Rating 5.0
    Great service
    Response from Hendy Ford Southampton
    Good morning Felix. Thank you for taking the time to write this brilliant review. I am very glad to hear that you were pleased with the level of service that you received and will ensure that the team at Hendy Ford Southampton receive the recognition that they deserve. Many thanks, Jasmine.
  • Rating 5.0
    Made to feel welcome very helpful and polite
    Response from Hendy Ford Southampton
    Good afternoon Felix. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Please let us know if we can be of anymore assistance! Many thanks, Jasmine.
Displaying reviews 1 - 3 out of the 10 most recent
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