Motability Scheme at Heritage Volkswagen Dorchester

4.6
Rating 4.6
(25 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
The Grove
Dorchester DT1 1XU
GB
Phone Number
Call Heritage Volkswagen Dorchester on 01305 267881
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Joshua Pirman
  • Peter Bull
  • Jonathan Follows
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Crane
  • Shane Harris
We recommend calling and booking an appointment before visiting.
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Accessibility features at Heritage Volkswagen Dorchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Heritage Volkswagen Dorchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Heritage Volkswagen Dorchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Heritage Volkswagen Dorchester on 01305267881 to make an appointment with our Motability specialist.

Reviews at Heritage Volkswagen Dorchester

  • Rating 5.0
    The guys are he friendliest people, their service is outstanding…
    Response from Heritage Volkswagen Dorchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good friendly service.
    Response from Heritage Volkswagen Dorchester
    Good morning Kathleen, Thank you for taking the time to leave us a 5* review
  • Rating 4.0
    Ok was not happy with the collection service as told by phone day before collection 0830 to 0930 waited but was collected at1330 no happy with that hope it does not happen again
    Response from Heritage Volkswagen Dorchester
    Hi Melvyn, thank you for taking the time to feedback. I apologise that on this occasion it took longer than expected to have you car ready for collection, however I hope you're now enjoying your new car.
  • Rating 5.0
    Great service Tom was a very nice polite and helpful man very happy with the service
    Response from Heritage Volkswagen Dorchester
    Hi Deborah, thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future.
  • Rating 5.0
    Excellent very professional and thoughtful and picked car up and delivered it back nice and clean and kept me fully informed throughout the day.
    Response from Heritage Volkswagen Dorchester
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent all round customer service.
    Judy S
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Great customer service from Graham .
    He made all needed work to be done while car was with them inside making trips n appointments.
    So pleased because some work was overdue since last year MOT.
    Thank Graham for looking after me so well .
    I have been in hospital and recovering so it took a lot of burden off my shoulders.
  • Rating 5.0
    Very helpful and informative. An overall positive experience
  • Rating 3.0
    We had a bit of a nightmare with the car being the wrong colour or miss understanding . On vw s part but we resolved it with vw .
  • Rating 5.0
    The gentleman who picked my car up and returned it was very polite and helpful
  • Rating 5.0
    Very good service
  • Rating 5.0
    Fantastic service, kept me updated and had car ready for when I needed it.
    Response from Heritage Volkswagen Dorchester
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Prompt and great customer service.
    Response from Heritage Volkswagen Dorchester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service
  • Rating 5.0
    Very good service from all
    Response from Heritage Volkswagen Dorchester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Completed the work as requested. A very polite and friendly team.
    Response from Heritage Volkswagen Dorchester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Great help and fast easy service
    Response from Heritage Volkswagen Dorchester
    Hi Lorraine, thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Very good service.plus very good after service.
    Response from Heritage Volkswagen Dorchester
    Hi Michael, thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Friendly staff and made you feel valued as a customer
    Response from Heritage Volkswagen Dorchester
    Hi Katie, thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    I'm just a grate service from start to finish.
    Well done john
    Response from Heritage Volkswagen Dorchester
    Hi Heather, we are pleased to hear that you received excellent service from John and look forward to welcoming you back in the future

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