This dealership is temporarily unable to submit any new Motability applications until it meets our training standards.
Motability Scheme at BYD South West

Motability Scheme at BYD South West

5.0
Rating 5.0
(14 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Welcome to BYD South West

At BYD South West, we know how important it is that you get the right car, suitable for your needs, and without any hassle.

BYD – or Build Your Dreams – are new to the UK, but not to building some of the best electric vehicles around. And with our experienced and dedicated Motability specialists, you'll be able to find the perfect EV for you, allowing you to drive away in a car that fits your needs and your lifestyle – with a few fun extras included. With excellent customer service and value for money at the heart of everything we do, we look forward to seeing you in our Exeter showroom and helping you find the car of your dreams.

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Book an appointment

Contact information

Address
Stratford House
Waterbridge Court
Exeter EX2 8ED
GB
Get directions
Phone Number
Call BYD South West on 01392 342204
01392 342204
01392 342204
Website

Visit dealer website

Email

contact@bydsouthwest.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Yasmin Hembery
  • Chris Tripp
  • Ryan Jenner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 12:00
SundayClosed

Motability service specialists:

  • Matthew Squire
  • Richard Blackmore
We recommend calling and booking an appointment before visiting.
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Accessibility features at BYD South West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at BYD South West

  • Rating 5.0
    They made contact with explain all. Which is more than VW
  • Rating 5.0
    Great guys, very helpful and informative. Highly recommend.
    Response from BYD South West
    Good Afternoon Steven,

    Thank you so much for your kind words! We are so happy to hear that BYD were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

    Kind Regards
    City West Country
  • Rating 5.0
    Very helpful very nice people
    Response from BYD South West
    Hello Macie- Rose, Thank you for taking the time to write this wonderful review. I am very glad to hear that the Exeter dealership was very helpful and that everyone was nice. We are delighted to hear that you had a positive experience and we hope to see you again soon. Kind Regards, City west country.
  • Rating 5.0
    First class service
    Response from BYD South West
    Hello Michael, We're thrilled to see that you enjoyed your visit at the Exeter dealership and the service was first class. Thank you for taking the time to leave us this great 5 star review! Kind regards, City west country.
  • Rating 5.0
    What a great experience, from the moment we entered the dealership we felt relaxed and welcomed. Nothing was too much effort and everything was explained to us. Very easy process to order our next car.
    Response from BYD South West
    Hello Neal, Thank you so much for your kind words! We are so happy to hear that the Exeter dealership was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Kind Regards, city west country.
  • Rating 5.0
    Ryan was extremely helpful and friendly.
    Response from BYD South West
    Hello Robert, We are delighted to hear that you had a positive experience and that Ryan was extremely friendly and helpful. I have now passed your comments over to Ryan who will be especially pleased to hear your kind words. We hope to see you in the future. Kind Regards, City west country.
  • Rating 5.0
    Ryan went above and beyond and definitely persuaded me to get the car off him :)
    Response from BYD South West
    Hello Miles J.. Thank you for taking the time to leave us a review about your visit. We are delighted to hear that you had a positive experience with Ryan. We wish you many fun filled miles with your new car.
  • Rating 5.0
    Excellent service, friendly knowledgeable and accommodating would highly recommend and the cars are just perfectly thought about an absolute must if you want a bit of luxury with a futuristic twist in my opinion these cars are perfect.
  • Rating 5.0
    Great 👍
  • Rating 5.0
    Chris was very informative and very helpful. Always a warm welcome after a long drive.
    I would recommend the BYD brand to anyone.
  • Rating 5.0
    Great customer service... really helpful
    Response from BYD South West
    Hello Zoe, We are so happy to hear you had such a great experience. Thank you for taking the time to leave us a review about your visit. Kind Regards, Chris
  • Rating 5.0
    Excellent service, went above and beyond, we were made to feel really special, loved the bow on the car and hamper, thank you so much yasmin, you have been amazing from the first time we stepped into the showroom until the time we picked up our car, thanks to all staff there.
    Response from BYD South West
    Thank you so much for your kind words! We are so happy to hear that Yasmin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind Regards, Chris
  • Rating 5.0
    Great service very friendly and very helpful
    Response from BYD South West
    We are delighted to hear that you had a positive experience and that Yasmin was friendly and helpful. I hope you enjoy many happy miles with your new car. Kind Regards, Chris
  • Rating 5.0
    Excellent customer service, polite, professional and friendly staff.
    Response from BYD South West
    Thank you for taking the time to leave us this great 5 star review Joseph! Kind regards, Chris

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