Motability Scheme at Vertu Volvo Yeovil
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volvo Yeovil
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volvo Yeovil can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volvo Yeovil on 01935573142 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Pen Mill Trading Estate
Yeovil
Yeovil BA21 5HL
GB
Phone Number
Call Vertu Volvo Yeovil on 01935 573142
01935 573142
Website
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Ross Hughes
- Stuart Romain
- Guy Hunt-Davison
- Linden Holmes
- Holly Johnson
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Gary Carpenter
- Adam Underdown
- Alan Dimond
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volvo Yeovil
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volvo Yeovil
- Rating 5.0Oct 22, 2024Very good.Response from Vertu Volvo YeovilOct 22, 2024Hi Linda, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 27, 2024Treated me very well. Collected my car and returned it with a fresh valet. All servicing done and very polite throughout. The opposite of my experiences with VW who treat Motability as second class customers. Volvo treated me as a valued customer from start to finish.Response from Vertu Volvo YeovilMar 27, 2024Hi Jonathan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 5, 2024Very good experience.Response from Vertu Volvo YeovilMar 5, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Dec 12, 2023Great service!Response from Vertu Volvo YeovilDec 12, 2023Good morning Harris. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 4.0Sep 20, 2023Customer service I can only rate as good, not great as I had to wait when I first arrived and no one came to help me. Also on collection I had to wait while photos were re-taken of the car. Also while I had use of a hire car it was virtually empty of fuel and I had to put £20 of fuel in before my drive home. No warning was given that the fuel was low and would need topping up. The staff that I met were pleasant and politeResponse from Vertu Volvo YeovilSep 20, 2023Good afternoon Malcolm. Thank you for your great review! Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Selina
- Rating 4.0Jun 21, 2023Good service friendly staff. Parking is tight!Response from Vertu Volvo YeovilJun 21, 2023Good afternoon Andrew. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 3.0Jun 15, 2023Great service at the Yeovil garage. A nightmare dealing with the northeast trying to arrange the service and mot.Response from Vertu Volvo YeovilJun 15, 2023Good afternoon Carole. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3CA1506 Kind regards, Dean.
- Rating 3.0May 14, 2023Some of the required work was carried out, some work missed out.Response from Vertu Volvo YeovilMay 15, 2023Good morning Peter. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3PH1505 Kind regards, Dean.
- Rating 5.0Apr 10, 2023Excellent customer services from all departments. Extremely understanding of my limited mobility. Can’t praise them enough!Response from Vertu Volvo YeovilApr 10, 2023Hello Claire and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina
- Rating 4.0Feb 3, 2023Response from Vertu Volvo YeovilMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Jan 17, 2023Very competent service as always.Response from Vertu Volvo YeovilMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Aug 31, 2022Cannot fault the service of my car, I would however fault the curiosity car not being available for a mobility driver. Had to wait for over two hours in the most uncomfortable chairs. I have a fractured spine and was so painful.Response from Vertu Volvo YeovilMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Jun 16, 2022Much credit for Gary Filer. Site problems with staff shortages but found a way to accommodate my requests.Response from Vertu Volvo YeovilJun 16, 2022Thank you for your 5* review Carole :)
- Rating 2.0Jun 14, 2022No courtesy car offered and none available when I asked. I didn’t have anyone to pick me up or drop me off. So had to sit in the dealership from 10am until 1.30pm. Uncomfortable chairs, no one checked on me, no refreshments. Awful service, felt like a 2nd rate citizen. The chap on the service desk was nice enough but I will not be using this dealership again.Response from Vertu Volvo YeovilJun 15, 2022Sincere apologies for the lack of attention during your visit, our current design layout will shortly be undergoing a major re development that will provide us with a comfortable and pleasant waiting area. This will all be in the confines of a new after sales environment that will encourage staff engagement. We have taken onboard your feedback and have discussed with the team to ensure this doesn't happen in the future.
- Rating 3.0May 27, 2022Timing is not a strong point.Response from Vertu Volvo YeovilJun 8, 2022Hi Peter, we are sorry to hear you didn't feel your visit to us deserved a 5* review. Please can you provide us with some more details to feedback@helstongarages.co.uk where we can look into this for you. Thanks, Emma
- Rating 5.0Mar 23, 2022Roger our salesman,is very nearly as smooth as our new car 🚗.Very good service 🍻Response from Vertu Volvo YeovilMar 23, 2022Thank you for your 5* review Barbara, we hope you enjoy your new car!