Motability Scheme at Vertu Volvo Yeovil

Motability Scheme at Vertu Volvo Yeovil

4.5
Rating 4.5
(25 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volvo Yeovil

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volvo Yeovil can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volvo Yeovil on 01935573142 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
2 Brympton Way
Yeovil
Yeovil BA20 2HP
GB
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Phone Number
Call Vertu Volvo Yeovil on 01935 573142
01935 573142
01935 573142
Website

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Email

rhughes@yeovilmotorcompany.co.uk

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ross Hughes
  • Guy Hunt-Davison
  • Linden Holmes
  • Holly Johnson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Gary Carpenter
  • Adam Underdown
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volvo Yeovil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volvo Yeovil

  • Rating 5.0
    Very efficient
    Response from Vertu Volvo Yeovil
    Hello Thomas,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very efficient. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Kind regards, Dean
  • Rating 5.0
    Helpful salesman, and absolutely top notch help.
    Response from Vertu Volvo Yeovil
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Knowledgeable and friendly. Great job
    Response from Vertu Volvo Yeovil
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very happy with my experience at Volvo
    Holly was lovely
    Response from Vertu Volvo Yeovil
    Good afternoon Lexi. Thank you so much for your kind words! We are so happy to hear that Holly was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very welcoming and helpful advice from Stuart at virtue Volvo Yeovil
    Response from Vertu Volvo Yeovil
    Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very efficient service
    Response from Vertu Volvo Yeovil
    Good afternoon Thomas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Guy & Holly where fantastic
    Response from Vertu Volvo Yeovil
    Hi Kevin. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Guy, Holly and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    A really lovely friendly team, who made me feel comfortable and welcome


    Everything ran nice and smoothly, lovely test drive

    I would highly recommend Yeovil Volvo team
    Response from Vertu Volvo Yeovil
    Hi Cameron. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Very professional and straightforward with the paperwork
    Response from Vertu Volvo Yeovil
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very good.
    Response from Vertu Volvo Yeovil
    Hi Linda, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Treated me very well. Collected my car and returned it with a fresh valet. All servicing done and very polite throughout. The opposite of my experiences with VW who treat Motability as second class customers. Volvo treated me as a valued customer from start to finish.
    Response from Vertu Volvo Yeovil
    Hi Jonathan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very good experience.
    Response from Vertu Volvo Yeovil
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Great service!
    Response from Vertu Volvo Yeovil
    Good morning Harris. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 4.0
    Customer service I can only rate as good, not great as I had to wait when I first arrived and no one came to help me. Also on collection I had to wait while photos were re-taken of the car. Also while I had use of a hire car it was virtually empty of fuel and I had to put £20 of fuel in before my drive home. No warning was given that the fuel was low and would need topping up. The staff that I met were pleasant and polite
    Response from Vertu Volvo Yeovil
    Good afternoon Malcolm. Thank you for your great review! Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Selina
  • Rating 4.0
    Good service friendly staff. Parking is tight!
    Response from Vertu Volvo Yeovil
    Good afternoon Andrew. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 3.0
    Great service at the Yeovil garage. A nightmare dealing with the northeast trying to arrange the service and mot.
    Response from Vertu Volvo Yeovil
    Good afternoon Carole. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3CA1506 Kind regards, Dean.
  • Rating 3.0
    Some of the required work was carried out, some work missed out.
    Response from Vertu Volvo Yeovil
    Good morning Peter. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3PH1505 Kind regards, Dean.
  • Rating 5.0
    Excellent customer services from all departments. Extremely understanding of my limited mobility. Can’t praise them enough!
    Response from Vertu Volvo Yeovil
    Hello Claire and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina
  • Rating 4.0
    Response from Vertu Volvo Yeovil
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 5.0
    Very competent service as always.
    Response from Vertu Volvo Yeovil
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.

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