Motability Scheme at Evans Halshaw DS Cardiff

4.2
Rating 4.2
(15 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Evans Halshaw DS Cardiff

Motability Scheme at Evans Halshaw DS Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Evans Halshaw DS Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new
  • Motability Scheme car
  • Servicing and maintaining your car

We are also a Disability Confident Retailer Level 1.

Contact Evans Halshaw DS Cardiff on 02920371717 to make an appointment with our Motability specialist.

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Contact information

Address
Nash House
Sloper Road
Cardiff CF11 8SE
GB
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Phone Number
Call Evans Halshaw DS Cardiff on 029 2037 1717
029 2037 1717
029 2037 1717
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Jenkins
  • Bernard Roles
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Rhys Jones
  • Rhys Heathfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw DS Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw DS Cardiff

  • Rating 5.0
    So quick and easy, very helpful staff
    Response from Evans Halshaw DS Cardiff
    Hello Donna,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
  • Rating 5.0
    All good thanks very fast service
    Response from Evans Halshaw DS Cardiff
    Hello Gareth,

    Thank you so much for the review.

    We're thrilled that you had such a positive experience!

    We hope that you'll consider us again in the future.
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service thanks guys
    Response from Evans Halshaw DS Cardiff
    Hi Gareth,

    We are delighted to see such a positive review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service and very helpful
    Response from Evans Halshaw DS Cardiff
    Hi Paul,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Bernard was fab really helpful
    Response from Evans Halshaw DS Cardiff
    Hi Julia,

    Bernard will appreciate this positive review.

    Thank you, and happy motoring!
    Evans Halshaw Customer Services
  • Rating 4.0
    Good customer service
    Response from Evans Halshaw DS Cardiff
    Hi Paul,

    At Evans Halshaw we sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Evans Halshaw Customer Services
  • Rating 4.0
    Great customer service but very unfair in the p ex pricing.
    Response from Evans Halshaw DS Cardiff
    Hi Hayden,

    There are many factors that we take into consideration when offering a price for the vehicle, such as age of the vehicle, current mileage, the condition of the vehicle in person, service history etc.

    We do appreciate your feedback and I will ensure this is fed back to the relevant leadership team.
    Evans Halshaw Customer Services
  • Rating 2.0
    I been looking for a car was at Evans halshaw seen first sales rep who was very good try to find a car for me got no news on that subject I then phone them couple days later and told by another sales rep the car I would like would take many months to get so you get 2 different stories so why bother not impressed at all why can't they just say they cannot get a car
    Response from Evans Halshaw DS Cardiff
    Hi Stephen,

    Thank you for taking the time to review.

    Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Bernard was excellent answered all my questions and went through everything with me I'm a very happy customer I got what I wanted and absolutely love my new car definately recommend this dealership.
    Response from Evans Halshaw DS Cardiff
    Hi Bradley,

    Thanks so much for your great review!

    I'm really pleased to hear that the team have given you a 5* customer experience and we really appreciate your recommendation.

    Thank you again and we look forward to seeing you in the future,
    Evans Halshaw Customer Services
  • Rating 5.0
    It was a good experience everything explained clearly all questions answered satisfactory
    Response from Evans Halshaw DS Cardiff
    Hello Elizabeth,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Evans Halshaw Customer Services
  • Rating 3.0
    Did not do a test drive as the car I was interested in was not in showroom would of loved to test drive this car or similar before order was placed travelled from Bristol to Cardiff so disappointed really
    Response from Evans Halshaw DS Cardiff
    Hello Royston,

    I am sorry to hear that the vehicle you placed an order on wasn't in the showroom for you to test drive.

    We appreciate the frustration with this, however this is something beyond our control as we are sent the vehicles from the manufacturers directly.

    Evans Halshaw Customer Services
  • Rating 1.0
    Evans Halshaw dealership in Cardiff.
    Sarah (salesperson) has been great, however, that’s where the positives end.
    I ordered the car and was notified when it was in the UK, was initially told I could collect around 7 days afterwards (19th Aug), unfortunately, due to delays from the port this couldn’t as the car still hadn’t arrived in the dealership. On the 18th of Aug, I therefore decided to pick up the car at 10am on the 1st of Sep. I arrived at the dealership early, completed all necessary paperwork and proudly waited by the car whilst Sarah was arranging the tax. I was informed that the car couldn’t be taxed due to an error, Sarah promptly arranged a higher loan car and told me mine would be delivered to my home address that day, worst case scenario the next day. More than a little disappointed, I accepted as it certainly wasn’t Sarah’s fault and I could see how hard she was trying to rectify the situation.
    However, I’m now on day 2, still no car and it’s unlikely that I’ll get it. The problem is with DS UK and an error on pricing, the dealership have desperately been trying to rectify, but DS aren’t even reading the emails, or acknowledging phone calls.
    Very poor service from a company trying to market themselves as a premium brand, my advice, spend the money on a different car because you will not get a premium service from DS.
    Response from Evans Halshaw DS Cardiff
    Hi Michael,

    Thanks for your review.

    We appreciate your feedback and frustration with your situation. Please be assured that our team is doing everything possible to get this resolved for you and will be in contact as soon as possible.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Sara was great
    Response from Evans Halshaw DS Cardiff
    Hi Nigel,

    Thank you for the review!

    Your positive rating means a lot to us here at Evans Halshaw.
    Evans Halshaw Customer Services
  • Rating 5.0
    Lovely staff and great customer service! Sarah who I spoke with was very knowledgeable and was able to answer all my questions
    Response from Evans Halshaw DS Cardiff
    Hi Ashleigh,

    Thank you for reviewing us!

    We appreciate you taking the time to do this, and hope you have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent prompt service. No faults at all!
    Response from Evans Halshaw DS Cardiff
    Hi John,

    Thank you for the review!

    Your positive rating means a lot to us here at Evans Halshaw.
    Evans Halshaw Customer Services

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