Motability Scheme at Evans Halshaw Citroen Cardiff

4.8
Rating 4.8
(128 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Evans Halshaw Citroen Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Evans Halshaw Citroen Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new
  • Motability Scheme car
  • Servicing and maintaining your car

We are also a Disability Confident Retailer Level 1.

Contact Evans Halshaw Citroen Cardiff on 02920371717 to make an appointment with our Motability specialist.

Contact information

Address
Nash House
Sloper Road
Cardiff CF11 8SE
GB
Phone Number
Call Evans Halshaw Citroen Cardiff on 029 2037 1717
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Jenkins
  • Bernard Roles
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Rhys Jones
  • Rhys Heathfield
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Evans Halshaw Citroen Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Citroen Cardiff

  • Rating 5.0
    Fabulous service thank you
    Very kind and considerate as I had appointments and the staff were so considerate
    Highly recommend
    Response from Evans Halshaw Citroen Cardiff
    Hello Pauline,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Found everyone really friendly
    Response from Evans Halshaw Citroen Cardiff
    Hi Rebecca,

    It is wonderful to receive such a positive review!

    All the best!
    Evans Halshaw Customer Services
  • Rating 3.0
    Left my car with dirty floors
    Response from Evans Halshaw Citroen Cardiff
    Hi Gareth,

    Thank you for taking the time to review.

    I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    The car was collected from my home and delivered back to me. The car was cleaned and staff were polite and helpful.
    Response from Evans Halshaw Citroen Cardiff
    Hello Sarah-Louise,

    Thank you so much for the review.

    We're thrilled that you had such a positive experience!

    We hope that you'll consider us again in the future.
    Evans Halshaw Customer Services
  • Rating 5.0
    Absolutely amazing survice my first time getting a car here was very quick and easy to deal with x
    Response from Evans Halshaw Citroen Cardiff
    Hi Kyle,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    They always are very helpful and try to get yur car back to u by the time they say and nothing is to much trouble for them
    Response from Evans Halshaw Citroen Cardiff
    Hi Christine,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Exelant
    Response from Evans Halshaw Citroen Cardiff
    Hi Elizabeth,

    Thank you for taking the time to leave us this positive review!

    It’s lovely to see you had a great experience with us!
    Evans Halshaw Customer Services
  • Rating 5.0
    Hi my experience at Evans halshaw was very good we spoke to Bernard who was very helpful and matter of fact he helped us immensely and was very pleasant so a big thank you to Bernard.
    Response from Evans Halshaw Citroen Cardiff
    Hi Julia,

    Thank you for the great review and the feedback for Bernard.

    We really appreciate it and look forward to welcoming you back again!
    Evans Halshaw Customer Services
  • Rating 5.0
    They helped us all the way well done
    Response from Evans Halshaw Citroen Cardiff
    Hi David,

    Thank you so much for reviewing your recent experience with Evans Halshaw.

    It’s great to hear you’ve had a positive experience.

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Always friendly and reliable the dealership is always clean and inviting
    Response from Evans Halshaw Citroen Cardiff
    Hi Allen,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Absolutely brilliant customer service and excellent knowledge of the vehicle
    Response from Evans Halshaw Citroen Cardiff
    Hi Peter,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Absolutely fantastic I have been dealing with Bernard for many years now love the car the only thing I ever do is change the colour each time
    Response from Evans Halshaw Citroen Cardiff
    Hi Gareth,

    Thank you for leaving us this review.

    We strive for 100% satisfaction, so it’s great to see you had such a positive experience at Citroen Cardiff.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service and collection and delivery of my car to my door.. many thanks...
    Response from Evans Halshaw Citroen Cardiff
    Hi Glenys,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good,helpful and friendly
    Response from Evans Halshaw Citroen Cardiff
    Hi Michael,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Thank you for the care of your staff,my care was fabulous when it came back as I like to keep it in that condition, very please.kind regards to Al.Bless.c.johnson
    Response from Evans Halshaw Citroen Cardiff
    Hello Craig,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent customer service explained every thing clearly. And answered any questions satisfactory. Very polite and courteous. Lyn Rogers
    Response from Evans Halshaw Citroen Cardiff
    Hi Lyn,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards.
    Evans Halshaw Customer Services
  • Rating 2.0
    Mixed messages over time to drop car
    Not very good customer service when I dropped the car
    Disappointed with the whole experience
    Response from Evans Halshaw Citroen Cardiff
    Hi Kim,

    Thank you for taking the time to review.

    Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good service
    Response from Evans Halshaw Citroen Cardiff
    Hi Samantha,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 1.0
    Absolutely shocking service so bad I’ve decided to take my car to another dealership for its annual service this month not even worth a 1 star
    Response from Evans Halshaw Citroen Cardiff
    Hi James,

    Thank you for your review.

    We're very sorry to hear that you haven't had a positive experience, this isn't how we want our customers to feel. If you have any outstanding issues, please get in touch with us at service.followup@pendragon.uk.com.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service lovely people and done quickly Angela Kennedy
    Response from Evans Halshaw Citroen Cardiff
    Hi Angela,

    At Evans Halshaw we sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Evans Halshaw Customer Services

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