Motability Scheme at West Way Nissan Stourbridge

4.6
Rating 4.6
(30 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00

Contact information

Address
Brettell Lane
Brierley Hill DY5 3LS
GB
Phone Number
Call West Way Nissan Stourbridge on 01384 574444
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Fardy
  • Claire Haywood
  • Jonathan Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Cox
  • Whitney Forrester
We recommend calling and booking an appointment before visiting.
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Accessibility features at West Way Nissan Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to West Way Nissan Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

West Way Nissan Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Stourbridge on 01384574444 to make an appointment with our Motability specialist.

Reviews at West Way Nissan Stourbridge

  • Rating 5.0
    Excellent customer service from Derek. Explained everything in detail couldn’t have been better looked after.
    Response from West Way Nissan Stourbridge
    Hi Debbie, thank you for the 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Brilliant easy sorted with in few minutes staff are great very pleasant know what they are on about
    Response from West Way Nissan Stourbridge
    Hi Veronica, thank you for the 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Great customer service from Derek
    Response from West Way Nissan Stourbridge
    Hi Tracy, thank you for the 5* review, we really appreciate it.
  • Rating 5.0
    Great customer service Derek fardy is really switched on thank for helping
    Response from West Way Nissan Stourbridge
    Hi Glyn, thank you for your 5* review, we really appreciate it.
  • Rating 5.0
    Extremely helpful staff and the car was lovely and clean
    Response from West Way Nissan Stourbridge
    Hi Anne, thank you for your 5* review, we really appreciate it.
  • Rating 1.0
    It was OK tuck long for the parts
    Response from West Way Nissan Stourbridge
    Hi Christopher, people emails us on customerservice@westwaynissan.co.uk with any issues you may have had with our service, we will look into this and investigate.
  • Rating 5.0
    Absolutely Amazing. Jonathon gave the best customer service that I have received in many years. Highly recommended 👌 👍
    Response from West Way Nissan Stourbridge
    Hi Jamie, thank you for your 5* review, we really appreciate it.
  • Rating 5.0
    Very good
    Response from West Way Nissan Stourbridge
    Hi Paul, thank you for your 5* review, we really appreciate it. Happy motoring.
  • Rating 2.0
    Last year i took my car for service they said because of covid i could not wait in branch which i understood.they new i was wating i got the car back at 17.55 5 mins before they shut a wait on the street just about 8 hrs....this year they took the from drive at about 9 am for it's mot and setvicr i got it back 10.30 am next day even though the car failed on one tyre....so i only got it back when i did because of lots of phoning to motability my rental car only got there about 30 mins before my own car was delivered back...i can get a tyre done within an hour by quickfit...no excuses the service has been poor will never use again
    Response from West Way Nissan Stourbridge
    Hi Roy, could you please contact us via customerservice@westwaynissan.co.uk with further details so we can look into this
  • Rating 5.0
    Friendly,efficient staff and my car was ready for collection in less than 4 hours after a major service and health check
    Response from West Way Nissan Stourbridge
    Hi Shirley, thank you for your 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Great service
    Response from West Way Nissan Stourbridge
    Hi Gazala, thank you for your 5* review, we really appreciate it. Happy motoring.
  • Rating 4.0
    Very good except I wasn’t offered the £20 Amazon gift voucher I was supposed to receive ?!
    Response from West Way Nissan Stourbridge
    Hi Janette, Could you please contact customerservice@westwaynissan.co.uk with these details so somebody from our team can look into this?
  • Rating 4.0
    Great
    Response from West Way Nissan Stourbridge
    Hi Razan, thank you for your review, we really appreciate it
  • Rating 5.0
    Service department excellent, once again, first class service, thank you.
    Response from West Way Nissan Stourbridge
    Hi Linda, thank you for your 5* review, we really appreciate it
  • Rating 5.0
    Great customer service. Claire kept me updated and was very informative and polite. Thank you.
    Response from West Way Nissan Stourbridge
    Hi Mansor, Thank you for your 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Great customer services stayed in touch with me through out
    Response from West Way Nissan Stourbridge
    Hi Jeffrey, thank you for the 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Great helpful, good timing
    Response from West Way Nissan Stourbridge
    Hi Manohar, thank you for the 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Great customer service 👏
    Response from West Way Nissan Stourbridge
    Hi Anthony, thank you for the 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Brilliant service
    Response from West Way Nissan Stourbridge
    Hi Robert, thank you for the 5* review, we really appreciate it. Happy motoring.
  • Rating 5.0
    Fantastic service, staff are always polite and helpful
    Response from West Way Nissan Stourbridge
    Hi Valerie, thank you for the 5* review, we really appreciate it. Happy motoring.
Displaying reviews 1 - 3 out of the 20 most recent
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