Mercedes Benz are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Stratstone Mercedes-Benz Bradford

4.6
Rating 4.6
(11 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Stratstone Mercedes-Benz Bradford

Here at Mercedes Benz of Bradford we have a highly experienced Motability team consisting of 4 Motability Sales Specialists and 2 Motability After Sales Specialists.

We try our best to cater for all our customers by having wheelchair access, easy parking and providing home visits were possible.
Also, we have a diverse range of customers to cater for, so we have gone over and beyond by training our associates to speak multiple languages to help build exceptional relationships with all our amazing customers.
We pride ourselves in going the extra mile to ensure customers receive the highest possible standard of service.

Contact Stratstone Mercedes-Benz Bradford on 01274360600 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Thornton Road
Bradford BD8 9AA
GB
Phone Number
Call Stratstone Mercedes-Benz Bradford on 01274 360600
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Ahammed Hussain
  • Umar Mirza
  • Kamran Akhtar
  • Iram Azra
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Naz Memon
  • Ben Copeland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone Mercedes-Benz Bradford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone Mercedes-Benz Bradford

  • Rating 5.0
    Excellent communication and and vehicle service
    Response from Stratstone Mercedes-Benz Bradford
    Hi Moira,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Usual excellent service! Treat like a king. Can’t wait for my next service!😀
    Response from Stratstone Mercedes-Benz Bradford
    Hi Shelley,

    Thank you for your positive review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent communication
    Response from Stratstone Mercedes-Benz Bradford
    Hi Kamran,

    We are delighted to see such a positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Excellent helpful customer service
    Response from Stratstone Mercedes-Benz Bradford
    Hello Brenda,

    Thank you so much for the review.

    We're thrilled that you had such a positive experience!

    We hope that you'll consider us again in the future.
    Customer Services
  • Rating 5.0
    Excellent service.
    Response from Stratstone Mercedes-Benz Bradford
    Hi Sidrah,

    Thank you very much for leaving a 5* review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Efficient friendly device as always 👍
    Response from Stratstone Mercedes-Benz Bradford
    Hi Julie,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 3.0
    Was told I would have a curtesy car.when I arrived ,no car, was not told you have book though motability. Not happy
    Response from Stratstone Mercedes-Benz Bradford
    Hi Kevin,

    I'm sorry to hear that this wasn't thoroughly explained to you.

    We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

    We hope to see you again in the future.
    Customer Services
  • Rating 3.0
    Not too good on pick up and delivery feed back.
    Response from Stratstone Mercedes-Benz Bradford
    Hi Brian,

    Thank you for taking the time to review.

    I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Customer Services
  • Rating 5.0
    Great service
    Response from Stratstone Mercedes-Benz Bradford
    Hello Nafeesa,

    Thanks for the fabulous review!

    Kindest regards,
    Customer Services
  • Rating 5.0
    Was very helpful & informative
    Response from Stratstone Mercedes-Benz Bradford
    Hi Khirun,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards.
    Customer Services
  • Rating 5.0
    Excellent customer service very professional. Thank you
    Response from Stratstone Mercedes-Benz Bradford
    Hi Mudassar,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
Displaying reviews 1 - 3 out of the 11 most recent
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