Motability Scheme at Stratstone Mercedes Benz Huddersfield

4.6
Rating 4.6
(18 reviews)
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 13:00Closed Today

Contact information

Address
Trident Business Park
Leeds Road
Huddersfield HD2 1UA
GB
Phone Number
Call Stratstone Mercedes Benz Huddersfield on 01484 455500
Email
Reviews
Visit dealer website

Showroom details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Craig Patterson
  • Joshua Ineson
  • Alexandra Ogden
  • Ian Harley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Chelsea Ineson
  • Harriet Innes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone Mercedes Benz Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stratstone Mercedes Benz Huddersfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Stratstone Mercedes Benz Huddersfield can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Stratstone Mercedes Benz Huddersfield on 01484455500 to make an appointment with our Motability specialist.

Reviews at Stratstone Mercedes Benz Huddersfield

  • Rating 5.0
    Very good service
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Jason,

    We love receiving positive reviews; please feel free to stop by again if you need help.

    Take care,

    Customer Services
  • Rating 5.0
    Looked after my car superbly, washed and valeted to perfection. Kept me informed at all stages. Very satisfied with the service.
    Response from Stratstone Mercedes Benz Huddersfield
    Hello Beth,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent customer service, was due a service but had not booked this in, managed to do it on the same day.
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Lakaet,

    Thank you for reviewing us!

    We appreciate you taking the time to do this, and hope you have a great day!
    Customer Services
  • Rating 3.0
    Well looked after no issues with the work done but phone contact ridiculously slow, site cold with no atmosphere and "suffocated" with car exhaust fumes when staff moving vehicles in showroom.
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Stephen,

    Thank you for taking the time to review.

    I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Customer Services
  • Rating 4.0
    Stop
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Brian,

    We sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Customer Services
  • Rating 5.0
    Alisia was amazing
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Adele,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction!

    Enjoy your day!
    Customer Services
  • Rating 5.0
    They did good job and very helpful
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Arbaaz,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services
  • Rating 5.0
    Great
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Ruth,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Excellent the driver was very pleasant car came back in immaculate condition thank you
    Response from Stratstone Mercedes Benz Huddersfield
    Hello Michael,

    Thank you very much for taking the time to leave us this review!

    Our aim is to deliver a positive customer service.

    Have a great week!
    Customer Services
  • Rating 4.0
    Service was good, promptly attended to and carried out whilst I waited. Recently modernised dealership but absolutely no atmosphere, very cold and clinical.
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Stephen,

    Thank you for your review.

    We appreciate all feedback and will ensure that this is shared with the management team.

    Take care,
    Customer Services
  • Rating 5.0
    Perfect
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Janet,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards.
    Customer Services
  • Rating 5.0
    Excellent
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Christine,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Amazing as always
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Adele,

    We are happy to see that your recent visit to us was a positive one!

    The dealership is always available for any assistance that you may need.

    Customer Services
  • Rating 5.0
    Great customer service start to finish
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Michaela,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Good customer service
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Marilyn,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Superb service, my car was picked up on time and delivered back, cleaned and in good time.
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Neil,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 2.0
    Poor and disappointing
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Beverley,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

    Thank you,
    Customer Services
  • Rating 5.0
    Lovely people well mannered and polite
    Response from Stratstone Mercedes Benz Huddersfield
    Hi Janice,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services

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