Motability Scheme at TrustFord Wakefield

4.9
Rating 4.9
(17 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Wakefield

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Wakefield on 01924290290 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Calder Island Way
Wakefield WF2 7AW
GB
Phone Number
Call TrustFord Wakefield on 01924 290290
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kevin Moody
  • Rosie Murray
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Michael Little
  • Tom Wild
  • Tom Goldthorpe
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Wakefield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Wakefield

  • Rating 5.0
    Kevin always been fantastic and very informative
    Response from TrustFord Wakefield
    Hi Janice, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Kevin, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Superb, friendly service. Efficient booking in and reminder text sent.
    Response from TrustFord Wakefield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great service from k m
    Response from TrustFord Wakefield
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks Janet
  • Rating 5.0
    Excellent service from Kevin Moody very efficient and friendly. Thankyou
    Response from TrustFord Wakefield
    Hi Margaret, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Kevin, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Mr Noel L Great customer service polite fast professional
    Response from TrustFord Wakefield
    We're thrilled to see that you enjoyed your visit at Wakefield, Many thanks Janet
  • Rating 5.0
    Absolutely fantastic service
    Response from TrustFord Wakefield
    Hello Steven, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Absolutely first class from beginning to end. 10 out of ten ford . I will definitely recommend Ford to anyone and will be using the service again.
    Response from TrustFord Wakefield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 4.0
    Happy with the work altho disappointed that the car wasn't washed... I've been with Ford for many many years and always have had the car back to me clean.. this is the first time it hadn't been done
    Response from TrustFord Wakefield
    Hi Irena. thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Many thanks Janet
  • Rating 5.0
    Very well looked after thanks
    Response from TrustFord Wakefield
    Hi James, Thank you for your high star rating. Kind Regards Janet
  • Rating 5.0
    Kevin looked after our mobility needs in an attentative, friendly manner. Great coffee experience. Thank you
    Response from TrustFord Wakefield
    Hi Karen, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kevin receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Very helpful service. Fast and efficient work- and a video to watch!
    Response from TrustFord Wakefield
    Hello David J.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent service .Motability specialist Kevin Moody First Class Delighted with the car
    Response from TrustFord Wakefield
    We're thrilled to see that you enjoyed your visit at TrustFord Wakefield. Thank you for your kinds words Andrew.
  • Rating 5.0
    Great customer service
    Response from TrustFord Wakefield
    It is great to know that you would rate us as 5 stars Darren , thank you for taking the time to leave us this great review! Kind regards,
  • Rating 5.0
    Very good service
    Response from TrustFord Wakefield
    Thank you for taking the time to write this review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. Many thanks Janet
  • Rating 5.0
    Told me all way through process what was going on car was delayed kept me in informed got car as promised very good service could not fault at all
    Response from TrustFord Wakefield
    Hi Lucy, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team, receive recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Very friendly and welcoming was kept up to date with what was happening
    Response from TrustFord Wakefield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Great service thank u kevin
    Response from TrustFord Wakefield
    Hi Claire, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Kevin, we hope to see you again soon! Kind regards, Janet
Displaying reviews 1 - 3 out of the 17 most recent
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