Motability Scheme at EMG Mazda Boston

4.9
Rating 4.9
(29 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Welcome to EMG Mazda Boston

Motability Scheme at EMG Mazda BostonMotability Scheme at EMG Mazda BostonMotability Scheme at EMG Mazda BostonMotability Scheme at EMG Mazda Boston

Welcome to EMG Mazda Boston, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.

Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.

Contact EMG Mazda Boston on 01205310044 to make an appointment with our Motability specialist.

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Contact information

Address
Liquorpond Street
Boston PE21 8UJ
GB
Get directions
Phone Number
Call EMG Mazda Boston on 01205 310044
01205 310044
01205 310044
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Tim Watts
  • Christopher Smith
  • Benjamin Mockridge
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Colin White
  • Mark Owen
  • John Relton
We recommend calling and booking an appointment before visiting.
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Accessibility features at EMG Mazda Boston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at EMG Mazda Boston

  • Rating 5.0
    Tim was fantastic from the initial call to completion. He explained everything and was kind and empathetic. He was accommodating of my daughter also.

    Tim is a star and a credit to mazda.
    Response from EMG Mazda Boston
    Dear Ann W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Tim. It’s great to know that he was able to provide you with the support and empathy you needed, and that he was accommodating to your daughter as well. We are proud to have him as part of our team, and your kind words will certainly be shared with him.

    Your satisfaction is our top priority, and it’s rewarding to know that we met your expectations. If there is anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for your kind review and for choosing the Motability Scheme at EMG Mazda Boston.

    Best regards,
    EMG Mazda Boston
  • Rating 5.0
    Over the 3 years they turned up to collect vehicle on every time always sent the cat back clean and tidy
    Response from EMG Mazda Boston
    Hello Michael C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that over the past three years, our team has consistently met your expectations by collecting your vehicle on time and returning it clean and tidy. Your satisfaction is our top priority, and your feedback is incredibly valuable to us.

    If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to continuing to serve you with the same level of dedication and care.

    Best regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    Excellent. He took the time to go through everything with me and check all the documents online and to connect my phone etc.
    Response from EMG Mazda Boston
    Hello Jennifer D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience and that everything was thoroughly explained to you. It's great to know that the process of checking documents online and connecting your phone went smoothly. We strive to provide the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    Extremely helpful and made the experience easier.
    Response from EMG Mazda Boston
    Dear Julie S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service extremely helpful and that it made your experience easier. Our team at EMG Mazda Boston is dedicated to providing the best possible service to our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,
    EMG Mazda Boston
  • Rating 5.0
    Chris was amazing was so helpful and listened to everything I had to say. Answered all my questions and was polite 10 out of 10 for his service.
    Response from EMG Mazda Boston
    Hello Lisa,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Chris provided you with such exceptional service and that he was able to address all your questions with care and professionalism. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering top-notch service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    Excellent customer service from start to finish. Really understanding of our needs and making realistic recommendations based on that. Very relaxed and pleasurable experience from start to finish. Our favourite dealership we visited
    Response from EMG Mazda Boston
    Hello Alan S.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received excellent customer service and that our team was able to understand your needs and provide realistic recommendations. It's wonderful to know that you had a relaxed and pleasurable experience from start to finish. We truly appreciate your kind words and are delighted to be your favorite dealership. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    Excellent experience, very knowledgeable and not pushy.
    All round a pleasurable visit.
    Response from EMG Mazda Boston
    Dear Tina E.,

    Thank you so much for taking the time to share your experience with us at EMG Mazda Boston. We are thrilled to hear that you had an excellent visit and found our team to be knowledgeable and accommodating. It's wonderful to know that your experience was pleasurable and met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Warm regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    They are amazing at Mazda Boston, very helpful, accommodating and friendly . An absolute pleasure to deal with.
    Response from EMG Mazda Boston
    Dear Benjamin W.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at EMG Mazda Boston. Our team strives to be helpful, accommodating, and friendly, and it's fantastic to know that we succeeded in making your visit a pleasure. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back in the future!

    Best regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    He was so helpful listened to everything I was saying..
    Was kind and considered my individual needs offed me a drink and there was a toilet I could use. Made me so at ease and made the whole process so easy for me.
    Response from EMG Mazda Boston
    Dear Lisa K.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at EMG Mazda Boston. Our team is dedicated to providing attentive and personalized service, and it's great to know that you felt listened to and at ease during your visit.

    We are delighted that we could meet your needs and make the process easy for you. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to the team member who assisted you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Warm regards,
    EMG Mazda Boston Team
  • Rating 5.0
    My dealer was very helpful Chris. He answered all the questions that we wanted to know about the car and he took us round to drive the car to have the feel of the car and to see how comfortable it is for me and My back and we really loved it and he was super super super helpful.
    Response from EMG Mazda Boston
    Dear Haddy C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Chris was able to assist you effectively and that you had such a positive experience at EMG Mazda Boston. It's great to know that you found the car comfortable and that Chris was able to address all your questions. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    Treated well and very friendly
    Response from EMG Mazda Boston
    Hello Iain,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you felt well-treated and found our team to be very friendly. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at EMG Mazda Boston.

    Best regards,
    The EMG Mazda Boston Team
  • Rating 5.0
    Excellent customer service as always 🙂
    Response from EMG Mazda Boston
    Hello Joshua,

    Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with our customer service. Providing top-notch service is always our priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at EMG Mazda Boston.

    Best regards,

    EMG Mazda Boston Team
  • Rating 5.0
    Very friendly and helpful.
    Response from EMG Mazda Boston
    Hello Iain,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at EMG Mazda Boston.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Polite experianced and very friendly. All round Excellent
    Response from EMG Mazda Boston
    Hello Arthur D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team polite, experienced, and friendly. Your kind words and excellent rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at EMG Mazda Boston.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very welcoming, professional
    Response from EMG Mazda Boston
    Dear Paul L.,

    Thank you for taking the time to leave such a positive review for the Motability Scheme at EMG Mazda Boston. We are thrilled to hear that you found our service welcoming and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for all our customers.

    If you have any further comments or need assistance in the future, please feel free to reach out to us. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at EMG Mazda Boston
  • Rating 5.0
    Helpful, friendly staff and kept up to date throughout.
    Response from EMG Mazda Boston
    Thank you for your excellent review Anthony. If you need anything else, please don't hesitate to contact us.
  • Rating 5.0
    Chris was great he explained everything and took into account I am deaf it was a pleasure dealing with him
    Response from EMG Mazda Boston
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Adam was excellent bearing in mind it was his first motobility order as is new to the team but very polite and professional
    Response from EMG Mazda Boston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Andrea was brilliant all through the process . Excellent service.
    Response from EMG Mazda Boston
    Hi Darren, thank you for taking the time to leave such a wonderful review! We'll be sure to pass your fantastic comments on to Andrea and our Sales Manager! If there is anything else we can do to help, please don't hesitate to reach out.
  • Rating 5.0
    Great service very helpful
    Response from EMG Mazda Boston
    Thank you for your kind words - we're glad to have been of service!

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