Motability Scheme at Stoneacre Peugeot Chesterfield

4.8
Rating 4.8
(102 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:30

Welcome to Stoneacre Peugeot Chesterfield

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care and service for all their needs

We want to make sure your mobility requirements are being met in the very best way possible. For any adaptations you require, we're here to guide you through everything that's available on any vehicle of interest, ensuring you're confident that the specification is exactly what you need. Our Motability Scheme Specialists will ensure you find the right vehicle for you.

Contact Stoneacre Peugeot Chesterfield on 01246450450 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
Brimington Road North
Chesterfield S41 9AJ
GB
Phone Number
Call Stoneacre Peugeot Chesterfield on 01246 450450
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Jacqui Hall
  • Daniel Goodwin
  • Robert Thompson
  • Michael Chan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kate Turner
  • Natalie Robinson
  • Sherridan Jones
  • Wenzdi Bennett
  • Kristian Griffin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Peugeot Chesterfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Peugeot Chesterfield

  • Rating 5.0
    extremely professional and efficient way to buy a car
    Response from Stoneacre Peugeot Chesterfield
    Hi Lee, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    First Class Service.I Loved the video!and your staff are amazing. Merry Xmas ⛄
    Response from Stoneacre Peugeot Chesterfield
    Hi Eileen, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good customer service. Prompt service and communication .Gerald W.
    Response from Stoneacre Peugeot Chesterfield
    Hi Susan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0


    Jason G….Terrible… the man who rang to book me in kept messing up and had to re-enter the work I needed doing on to the system 3 times and it took around half an hour for him just to book me in. I explained that I needed a courtesy car as I can’t get home otherwise. He said there wasn’t one available and booked me in regardless stating that the service had to be done on that date as the service schedule date was going to expire otherwise. I explained that I was really ill and registered disabled but he insisted on making the booking regardless and told me to speak to Motability and they would give me a hire car. I called Motability and they don’t do hire cars during service. I took the car in and asked for the person I was told to ask for and it was her day off. Then I spoke to Maja and reported the faults that I had with the car to her in person as well as having filled in the details on the online check-in. The boot central locking button has not worked since the last service a year ago so I reported that along with the 2 software updates that the car needed. The car was kept overnight due to it needing the break discs and pads replacing. It and the next day to be told that the boot central locking button was fine… which was strange as it hadn’t worked for roughly a year, so I was suspicious that they hadn’t checked it properly. I was also told that the software updates had been done yet the car is still showing that one of them is still needed. I turned up to collect the car and was told yes the button was actually faulty after all and it didn’t work, so I would now need to bring the car back the day after as well. I drove the car home but there was an immediate knocking and vibration when breaking on the off side front. As soon as I got home I rang the service department and said it could not have been test driven after the installation of the discs and pads all round. I called Motability and they sent out the RAC to check it was safe to drive back to the dealership. It took 5 hours of my evening waiting for them to come, after you already having had the car for a day and a half and also knowing it needed to be taken back yet again the day after for the button and the breaks to be looked at. It was immediately evident that the break disc was badly dented in one spot creating a bulge in the side of the disc which was the reason for the vibration and knocking sound. Once again this could not have been visually inspected prior to fitting and not test driven after installation of the breaks. I rang the service centre at 8:30 this morning to explain about the disc and asked that they make sure they have relevant replacement items ready for when I come back in. Maja said she would speak to the workshop and come back to me over it, but I had to ring back over an hour later to chase this up. I have taken the car back this afternoon as instructed.. for the third day running and sat for over an hour waiting waiting for a new disc and pads to be fitted…. again.. along with the replacement button. I have now been told the button has not fixed the problem so it will have to go back in again next week and probably for around 3 days while the panels and wiring are pulled out. I have then started to drive home and suddenly an assisted cruise control warning came up on the dash and the sat nav changed to guiding me to the nearest service centre. I pulled over and turned off the ignition and waited a while then restarted it. The warning did not come back on but there is clearly an issue now as this has never happened before. I have an expensive weekend away planned tomorrow morning and I am now worried that I am going to get that warning light coming back on during my travels. I am severely disabled hence the Motability vehicle and I have been messed around now for 3 days straight with the prospect of having to still return the car yet again next week for another 3 days or more. I have made 6 journeys to and from the dealership now in 3 days while really ill and that is not at all acceptable to put someone who is disabled through all of this with a vehicle they are reliant on.
    Response from Stoneacre Peugeot Chesterfield
    Hi Jason, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Maiya was lovely dealt with all my requirements
    Response from Stoneacre Peugeot Chesterfield
    Hi Tina, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    We have been using Stoneacre for a little over 6 years for our Citroen C4.In that time all our experiences with them have been positive,thanks to Chesterfield Stoneacre.
    Response from Stoneacre Peugeot Chesterfield
    Hi Michael, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Cheerful and very polite .car feels a lot better when driving.
    Response from Stoneacre Peugeot Chesterfield
    Hi Anne, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service.. driver collected my car on time. Delivered it back after the work was done
    Response from Stoneacre Peugeot Chesterfield
    Hello Stuart and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic customer service very helpful and organised and very plesant
    Response from Stoneacre Peugeot Chesterfield
    Hi Tracey, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly and welcoming customer service. Kept us up to date and ensured everything ran smoothly. Thank you!
    Response from Stoneacre Peugeot Chesterfield
    Hi Rebecca, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service very helpful staff
    Response from Stoneacre Peugeot Chesterfield
    Hi Philip, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely brilliant service really friendly
    Response from Stoneacre Peugeot Chesterfield
    Hello Christopher and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer Service and always treat you exceptionally.
    Response from Stoneacre Peugeot Chesterfield
    Hi Karen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Always good dealing with Stoneacre & Motability. As always a first class service.
    Response from Stoneacre Peugeot Chesterfield
    Hi Michael, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely great customer service.second to none care ,thankyou.
    Response from Stoneacre Peugeot Chesterfield
    Hi John, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Amazing staff very polite and professional from start to finish I would recommend peugeot to anyone wanting a motability car.
    Response from Stoneacre Peugeot Chesterfield
    Hi Andrew, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good customer service. Very pleasant atmosphere and staff very helpful D J
    Response from Stoneacre Peugeot Chesterfield
    Hi Denise, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Really couldn't be more helpful great experience wg
    Response from Stoneacre Peugeot Chesterfield
    Hi Wendy, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The service there is amazing the staff are very professional and polite and made choosing a car a pleasure.
    Response from Stoneacre Peugeot Chesterfield
    Hi Andrew, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service my car was collected and returned as promised,and had excellent friendly updates during the day,
    Response from Stoneacre Peugeot Chesterfield
    Hi Christopher, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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