Motability Scheme at Pentagon Vauxhall Derby

4.9
Rating 4.9
(373 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Vauxhall Derby

Meet Heather, who has been a part of the team since June 1998, when she walked through our doors at the age of 16. She’s been our Motability Specialist since 2004 delivering over 6000 vehicles! When not looking after our customers, she enjoys spending time with her family, friends, and beloved Pug Winnie, who sometimes comes to work to help out!She goes the extra mile to make every customer feel valued and over the years has gained an impressive collection of thank you cards!

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Pentagon Vauxhall Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pentagon Vauxhall Derby on 03303906799 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Pentagon Island.
Nottingham Road
Derby DE21 6HB
GB
Get directions
Phone Number
Call Pentagon Vauxhall Derby on 0330 390 6799
0330 390 6799
0330 390 6799
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Heather Gill
  • Matthew Hilton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Lee White
  • Darren Hurt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Vauxhall Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Vauxhall Derby

  • Rating 5.0
    Heather at pentagon goes above and beyond to make it smooth and easy she’s so friendly which makes it easier for me as I suffer with bad anxiety meetin new peopl
    Response from Pentagon Vauxhall Derby
    Hello Korben,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Heather was able to make your visit smooth and easy. It's wonderful to know that her friendly approach helped ease your anxiety. We strive to provide the best service possible, and your feedback reassures us that we are on the right track. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    Very good
    Response from Pentagon Vauxhall Derby
    Hello Joanne,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at Pentagon Vauxhall Derby. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Heather was brilliant as she always is. Went like clockwork very pleased.
    Response from Pentagon Vauxhall Derby
    Hello Harry,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with Heather was brilliant and that everything went like clockwork. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

    We truly appreciate your feedback and your continued support. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    Very polite
    Response from Pentagon Vauxhall Derby
    Hello Dawn,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very polite. Providing excellent customer service is a top priority for us at Pentagon Vauxhall Derby, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    Excellent quick efficient service there was a problem with the courtesy car but was sorted without any fuss
    Response from Pentagon Vauxhall Derby
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you found our service to be excellent, quick, and efficient. It's great to know that any issues with the courtesy car were resolved smoothly and without any fuss. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    Heather has supplied my motability car for many years.
    Response from Pentagon Vauxhall Derby
    Hello Nadine,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Heather has been able to assist you with your Motability car for many years. Your satisfaction is our top priority, and it's fantastic to know that Heather has consistently provided you with excellent service.

    If you have any further needs or questions, please don't hesitate to reach out. We look forward to continuing to serve you in the future.

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Lovely lady, very friendly and helpful
    Response from Pentagon Vauxhall Derby
    Hello Oliver,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Pentagon Vauxhall Derby. It's great to know that you found our staff friendly and helpful. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Heather was fantastic
    Response from Pentagon Vauxhall Derby
    Dear Isla,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Heather provided you with fantastic service. At Pentagon Vauxhall Derby, we strive to ensure that every customer has a positive experience, and it's always rewarding to know when we've succeeded.

    Your feedback is greatly appreciated and will be shared with Heather and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Pentagon Vauxhall Derby.

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    All staff friendly and helpful. Look after the car well.
    Response from Pentagon Vauxhall Derby
    Dear Rosemarie,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our staff friendly and helpful, and that you are pleased with how we look after your car. Providing excellent service and ensuring our customers feel valued is our top priority, and your kind words are truly appreciated.

    If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Vauxhall Derby.

    Best regards,
    Pentagon Vauxhall Derby Team
  • Rating 5.0
    Very good
    Response from Pentagon Vauxhall Derby
    Hello Joseph,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at Pentagon Vauxhall Derby. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Very helpful lovely people
    Response from Pentagon Vauxhall Derby
    Dear Bernadette,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and lovely. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Pentagon Vauxhall Derby.

    Warm regards,
    Pentagon Vauxhall Derby Team
  • Rating 5.0
    An excellent, polite, friendly and timely experience in every way.
    Response from Pentagon Vauxhall Derby
    Dear Frances,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent, polite, friendly, and timely experience at Pentagon Vauxhall Derby. Our team is dedicated to providing the best possible service, and your kind words are truly appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Very lovely lady
    Response from Pentagon Vauxhall Derby
    Dear Shyla,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Pentagon Vauxhall Derby. Your kind words about our staff member truly mean a lot to us. We strive to provide excellent service to all our customers, and it’s always rewarding to know when we’ve succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Always on time and friendly. Work is efficiently completed and car returned quicjly
    Response from Pentagon Vauxhall Derby
    Hello Haydon-lee,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be punctual and friendly, and that the work on your car was completed efficiently. Your satisfaction is our top priority, and it's great to know that we were able to meet your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Vauxhall Derby.

    Best regards,
    Pentagon Vauxhall Derby Team
  • Rating 5.0
    Heather was fantastic polite friendly and helped us every step of the way
    Response from Pentagon Vauxhall Derby
    Hello Daisy-marie,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Heather provided you with such a fantastic experience. It's great to know she was polite, friendly, and supportive throughout your visit. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Pentagon Vauxhall Derby.

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    A professional and friendly experience
    Response from Pentagon Vauxhall Derby
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a professional and friendly experience with us at Pentagon Vauxhall Derby. Our team is dedicated to providing the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Very friendly, efficient and helpful. Understanding of my disability and needs.
    Response from Pentagon Vauxhall Derby
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, efficient, and helpful. Understanding and accommodating the needs of our customers is a top priority for us, and we're delighted to know that we were able to meet your expectations.

    Your feedback is incredibly valuable, and it motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    Made me feel at ease and helped me with my choice in vehicle. Heather got me a good deal too.
    Response from Pentagon Vauxhall Derby
    Hello Nicholas,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Heather was able to make you feel at ease and assist you in choosing the right vehicle. It's fantastic to know that you are happy with the deal you received. Your feedback is greatly appreciated and will be shared with Heather and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Pentagon Vauxhall Derby
  • Rating 5.0
    All positive ,nothing to much trouble
    Response from Pentagon Vauxhall Derby
    Hello Stephen,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us at Pentagon Vauxhall Derby. Our team is dedicated to providing excellent service, and it's wonderful to know that nothing was too much trouble during your visit. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pentagon Vauxhall Derby Team
  • Rating 5.0
    Heather was fabulous
    Response from Pentagon Vauxhall Derby
    Hello Clara,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Heather provided you with a fabulous experience at Pentagon Vauxhall Derby. Our team is dedicated to ensuring our customers receive the best service possible, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Derby Team

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