Motability Scheme at T C Harrison Ford Derby Pride Park

4.9
Rating 4.9
(421 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Stadium View
Pride Park
Derby DE24 8JH
GB
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Phone Number
Call T C Harrison Ford Derby Pride Park on 01332 633633
01332 633633
01332 633633
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Martyn Hunt
  • Caroline Riley
  • Scott Webb
  • Oliver Holmes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Carly Johnstone
  • Georgia Mckie
We recommend calling and booking an appointment before visiting.
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Accessibility features at T C Harrison Ford Derby Pride Park

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to T C Harrison Ford Derby Pride Park

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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T C Harrison Ford Derby Pride Park can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact T C Harrison Ford Derby Pride Park on 01332633633 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at T C Harrison Ford Derby Pride Park

  • Rating 5.0
    The mobility team were so supportive and patient. Nothing was too much trouble Caroline and Martyn . Fabulous team
  • Rating 5.0
    Smooth and stress-free pickup at Ford Motability, TC Harrison Derby. Friendly, professional staff and a well-organised handover. Great experience overall. Mention to Martin Hunt who has been exceptional throughout . Given realistic wait times when ordered , would have liked a bit sooner but worth the wait now I have the vehicle .
  • Rating 5.0
    Martyn took time to explain everything and made sure I was completely comfortable and aware of every detail. Thank you Martyn
  • Rating 5.0
    Very helpful and informative,
    Would highly recommend
  • Rating 5.0
    He wa excellent
  • Rating 5.0
    Excellent service from start to finish
  • Rating 5.0
    Great
  • Rating 5.0
    Absolutely fantastic Martyn was so helpful and was always available to answer any questions we had.
  • Rating 5.0
    T C Harrison Ford Derby are excellent Motability Specialists for selecting a new car. Martin Hunt the Motability Specialist representative is excellent with his knowledge and professionalism. Nothing is too much trouble for him. I have used T C Harrison Ford Derby for my previous Motability car, and I wasn't disappointed. I highly recommend using T C Harrison Ford Derby for choosing a Motability car. You won't be disappointed.
  • Rating 5.0
    Fantastic customer service from Martyn from ordering the car right through to delivery. He kept in touch with me and his knowledge and understanding of disabilities is second to none. A great experience.
  • Rating 5.0
    The treatment I got was excellent couldn't fault it. Many thanks.
  • Rating 5.0
    Friendly, knowledgeable and helpful
  • Rating 5.0
    Great service and helpful
  • Rating 1.0
    Not good at all
    Response from T C Harrison Ford Derby Pride Park
    Dear Mark M.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at T C Harrison Ford Derby Pride Park did not meet your expectations. Your satisfaction is very important to us, and we are committed to addressing any concerns you may have.

    We would appreciate the opportunity to learn more about your visit and how we can improve our services. Please feel free to reach out to us directly so we can discuss your experience in detail and work towards a resolution.

    Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

    Kind regards,

    Roman Czekalskyj
    T C Harrison Ford Derby Pride Park Team
  • Rating 5.0
    Martyn was excellent from start to finish, very helpful and knowledgeable. Very friendly and excellent customer service.
    Response from T C Harrison Ford Derby Pride Park
    Dear Alexandra

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Martyn provided you with excellent service from start to finish. It's great to know that his helpfulness, knowledge, and friendliness made your experience a positive one.

    Your kind words and perfect rating are truly appreciated and will be shared with Martyn and the entire team. We strive to offer the best customer service possible, and your feedback encourages us to continue doing so.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at T C Harrison Ford Derby Pride Park.

    Warm regards,

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    The team were welcoming, knowledgeable and helpful. I didn't feel rushed or pressured and I felt that I was listened to over things that were important to me.
    Response from T C Harrison Ford Derby Pride Park
    Dear Sharon R.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team welcoming, knowledgeable, and helpful during your visit. It's wonderful to know that you felt listened to and not rushed or pressured, as we strive to ensure every customer feels valued and comfortable. Your feedback is greatly appreciated and will be shared with the team to continue providing the best service possible.

    Thank you once again for your kind words and for choosing the Motability Scheme at T C Harrison Ford Derby Pride Park. We look forward to assisting you again in the future.

    Best regards,
    Roman Czekalskyj
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Had an excellent experience with the lively Caroline when ordering my car, very polite and explained everything and Martin was amazing when we collected the car. Would definitely recommend this company great staff
    Response from T C Harrison Ford Derby Pride Park
    Dear Harley

    Thank you so much for taking the time to share your wonderful experience with us at T C Harrison Ford Derby Pride Park. We are thrilled to hear that Caroline and Martin provided you with excellent service during your car ordering and collection process. Your kind words about their politeness and thorough explanations mean a lot to us.

    We strive to offer the best service possible, and it's always rewarding to know that our efforts have made a positive impact. Your recommendation is greatly appreciated, and we are delighted to have earned your trust.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park Team
  • Rating 5.0
    Knowledgeable and courteous
    Response from T C Harrison Ford Derby Pride Park
    Dear Shaun

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team knowledgeable and courteous during your visit to T C Harrison Ford Derby Pride Park. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Caroline and Martyn were brilliant from day one, I appreciate the up to date emails and contact about the delivery of the vehicle. Thank you
    Response from T C Harrison Ford Derby Pride Park
    Dear Nazneen

    Thank you so much for your wonderful review! We are thrilled to hear that Caroline and Martyn provided you with excellent service from the very beginning. Keeping our customers informed and updated is a top priority for us, and it's great to know that you appreciated the communication regarding your vehicle delivery. Your feedback is incredibly valuable, and we are delighted that you had such a positive experience with us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Team at T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Brilliant service from start to finish. Very happy indeed !!
    Response from T C Harrison Ford Derby Pride Park
    Dear Samantha

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a brilliant experience from start to finish and that you are very happy with our service. Your satisfaction is our top priority, and your kind words truly mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at T C Harrison Ford Derby Pride Park.

    Warm regards,

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park Team

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