Motability Scheme at T C Harrison Ford Derby Pride Park

4.9
Rating 4.9
(409 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Call dealer

Contact information

Address
Stadium View
Pride Park
Derby DE24 8JH
GB
Get directions
Phone Number
Call T C Harrison Ford Derby Pride Park on 01332 633633
01332 633633
01332 633633
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Martyn Hunt
  • Caroline Riley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Carly Johnstone
  • Georgia Mckie
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at T C Harrison Ford Derby Pride Park

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to T C Harrison Ford Derby Pride Park

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

T C Harrison Ford Derby Pride Park can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact T C Harrison Ford Derby Pride Park on 01332633633 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at T C Harrison Ford Derby Pride Park

  • Rating 5.0
    Great service and helpful
  • Rating 1.0
    Not good at all
    Response from T C Harrison Ford Derby Pride Park
    Dear Mark M.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at T C Harrison Ford Derby Pride Park did not meet your expectations. Your satisfaction is very important to us, and we are committed to addressing any concerns you may have.

    We would appreciate the opportunity to learn more about your visit and how we can improve our services. Please feel free to reach out to us directly so we can discuss your experience in detail and work towards a resolution.

    Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

    Kind regards,

    Roman Czekalskyj
    T C Harrison Ford Derby Pride Park Team
  • Rating 5.0
    Martyn was excellent from start to finish, very helpful and knowledgeable. Very friendly and excellent customer service.
    Response from T C Harrison Ford Derby Pride Park
    Dear Alexandra

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Martyn provided you with excellent service from start to finish. It's great to know that his helpfulness, knowledge, and friendliness made your experience a positive one.

    Your kind words and perfect rating are truly appreciated and will be shared with Martyn and the entire team. We strive to offer the best customer service possible, and your feedback encourages us to continue doing so.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at T C Harrison Ford Derby Pride Park.

    Warm regards,

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    The team were welcoming, knowledgeable and helpful. I didn't feel rushed or pressured and I felt that I was listened to over things that were important to me.
    Response from T C Harrison Ford Derby Pride Park
    Dear Sharon R.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team welcoming, knowledgeable, and helpful during your visit. It's wonderful to know that you felt listened to and not rushed or pressured, as we strive to ensure every customer feels valued and comfortable. Your feedback is greatly appreciated and will be shared with the team to continue providing the best service possible.

    Thank you once again for your kind words and for choosing the Motability Scheme at T C Harrison Ford Derby Pride Park. We look forward to assisting you again in the future.

    Best regards,
    Roman Czekalskyj
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Had an excellent experience with the lively Caroline when ordering my car, very polite and explained everything and Martin was amazing when we collected the car. Would definitely recommend this company great staff
    Response from T C Harrison Ford Derby Pride Park
    Dear Harley

    Thank you so much for taking the time to share your wonderful experience with us at T C Harrison Ford Derby Pride Park. We are thrilled to hear that Caroline and Martin provided you with excellent service during your car ordering and collection process. Your kind words about their politeness and thorough explanations mean a lot to us.

    We strive to offer the best service possible, and it's always rewarding to know that our efforts have made a positive impact. Your recommendation is greatly appreciated, and we are delighted to have earned your trust.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park Team
  • Rating 5.0
    Knowledgeable and courteous
    Response from T C Harrison Ford Derby Pride Park
    Dear Shaun

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team knowledgeable and courteous during your visit to T C Harrison Ford Derby Pride Park. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Caroline and Martyn were brilliant from day one, I appreciate the up to date emails and contact about the delivery of the vehicle. Thank you
    Response from T C Harrison Ford Derby Pride Park
    Dear Nazneen

    Thank you so much for your wonderful review! We are thrilled to hear that Caroline and Martyn provided you with excellent service from the very beginning. Keeping our customers informed and updated is a top priority for us, and it's great to know that you appreciated the communication regarding your vehicle delivery. Your feedback is incredibly valuable, and we are delighted that you had such a positive experience with us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Team at T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Brilliant service from start to finish. Very happy indeed !!
    Response from T C Harrison Ford Derby Pride Park
    Dear Samantha

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a brilliant experience from start to finish and that you are very happy with our service. Your satisfaction is our top priority, and your kind words truly mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at T C Harrison Ford Derby Pride Park.

    Warm regards,

    Paul Davidson
    Sales Manager
    T C Harrison Ford Derby Pride Park Team
  • Rating 5.0
    Very reliable MOT from Ford, Derby
    Response from T C Harrison Ford Derby Pride Park
    Hello Andrew A.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our MOT service at Ford, Derby to be very reliable. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The T C Harrison Ford Derby Pride Park Team
  • Rating 5.0
    There was very helpful and friendly and very quick and kept me informed
    Response from T C Harrison Ford Derby Pride Park
    Dear Lynne T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at T C Harrison Ford Derby Pride Park to be helpful, friendly, and efficient. Keeping our customers informed and providing excellent service is our top priority, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    [Your Name]
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Motability representative excellent, very professional made things very easy for us
    Response from T C Harrison Ford Derby Pride Park
    Hello Daniel H.,

    Thank you so much for taking the time to share your positive experience with us at T C Harrison Ford Derby Pride Park. We are thrilled to hear that our Motability representative was able to assist you professionally and make the process easy for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The T C Harrison Ford Derby Pride Park Team
  • Rating 5.0
    Amazing as always but unfortunately when I arrived I found out the sad news of the passing of Caroline Riley who was such a wonderful lady and helped me lots over the years, all my thoughts go out to her colleagues and loved ones.

    Martyn who took over my application did a wonderful job of looking after me this past week so thank you Martyn and to everyone at T.C. Harrison Ford.
    Response from T C Harrison Ford Derby Pride Park
    Dear Paul M.,

    Thank you for taking the time to share your feedback with us. We are deeply saddened by the loss of Caroline Riley, who was indeed a cherished member of our team. Your kind words about her mean a lot to us, and we will ensure they are shared with her colleagues and loved ones.

    We are pleased to hear that Martyn was able to assist you effectively during your visit. Our team strives to provide the best service possible, and your recognition of Martyn's efforts is greatly appreciated.

    Thank you once again for your thoughtful review and for choosing T.C. Harrison Ford. We look forward to continuing to serve you in the future.

    Warm regards,
    Roman Czekalskyj
    T.C. Harrison Ford Derby Pride Park
  • Rating 5.0
    Fantastic service
    Helpful
    Knowledgable and polite
    Response from T C Harrison Ford Derby Pride Park
    Dear Nichola R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service fantastic and our team helpful, knowledgeable, and polite. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at T C Harrison Ford Derby Pride Park.

    Best regards,

    [Your Name]
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Very helpful
    Response from T C Harrison Ford Derby Pride Park
    Hello Jason,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At T C Harrison Ford Derby Pride Park, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Very professional and helpful
    Response from T C Harrison Ford Derby Pride Park
    Hello Gary,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be professional and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at T C Harrison Ford Derby Pride Park.

    Best regards,

    Roman Czekalskyj
    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Very good and helpful
    Response from T C Harrison Ford Derby Pride Park
    Dear Peter B.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very good and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at T C Harrison Ford Derby Pride Park.

    Best regards,

    Roman Czekalskyj

    T C Harrison Ford Derby Pride Park
  • Rating 5.0
    Amazing experience

    No judgement
    Calm
    Friendly
    Take time with you
    Response from T C Harrison Ford Derby Pride Park
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic
    Response from T C Harrison Ford Derby Pride Park
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    It was lovely to meet Caroline. She explained us everything in brief. Showed us all function on car on test drive
    Response from T C Harrison Ford Derby Pride Park
    Thank you so much for your kind words! We are so happy to hear that Caroline was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Caroline was, once again, very good and a credit to Motability
    Response from T C Harrison Ford Derby Pride Park
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Caroline receives the recognition he deserves and forward this to the management for you. Thank you

Similar Motability Scheme dealers

Start new search