Motability Scheme at Marshall Nissan Grantham

4.8
Rating 4.8
(174 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Nissan Grantham

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
Dysart Road
Grantham NG31 7DD
GB
Phone Number
Call Marshall Nissan Grantham on 01476 564443
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Kieren Bonner
  • Adrian Chelaru
  • Daniel Winterburn
  • Matthew Hutchinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Robert Johnston
  • Gavin Whitworth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Nissan Grantham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Nissan Grantham

  • Rating 5.0
    The lady dealing with the service was lovely and did her job brilliantly. She kept me updated all the way through the process. Was a very happy and polite lady.
    Response from Marshall Nissan Grantham
    Dear Lesa L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our service team at Marshall Nissan Grantham. It's fantastic to know that our staff member kept you updated throughout the process and that her friendly and professional demeanor made your visit enjoyable.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,


    Chris, Marshall Motor Group
  • Rating 5.0
    Alec was excellent. Attentive, knowledgeable and professional. Very can do attitude. Nothing seemed to much. Would highly recommend.
    Response from Marshall Nissan Grantham
    Thanks for your 5 Star review and the feedback on your recent visit to us at Marshall. Hope you have a great Tuesday! Kind Regards, Chris, Marshall Motor Group
  • Rating 1.0
    Will NEVER go there again, the service we received was non existent!!!
    Response from Marshall Nissan Grantham
    Good morning. We are disappointed to read your review and would be grateful if you could email your preferred contact details to reviews.nissan@marshall.co.uk, so a member of our management team can investigate and get in touch. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Good staff and support
    Response from Marshall Nissan Grantham
    Good Morning and thank you for your review on your recent visit to us, we really appreciate the feedback and kind words for the team. Have a great day. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    The service department reception team were extremely helpful, professional and friendly. A credit to the dealership. I'll look forward to my next dealings with them.
    Response from Marshall Nissan Grantham
    Good Morning Derrick and thank you for taking the time to leave a five star review for the team, we really appreciate it. Have a lovely day! Kind regards, Chris, Marshall Motor Group
  • Rating 2.0
    They lost my service book and no connection
    Response from Marshall Nissan Grantham
    Good evening Ian. We are disappointed to see your 2 star rating and would appreciate it if you could provide your contact details and reg to reviews.nissan@marshall.co.uk so we can investigate and get in touch. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Stephen phillips
    Response from Marshall Nissan Grantham
    Thank you for your review and kind words on your visit to Marshall Nissan, we really appreciate the feedback and hope to see you again. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Nice friendly staff. MOT was carried out while I waited in comfortable seat with as much coffee as I could drink. Worth the visit just for the coffee! Also free access to internet which helped pass the time.
    Response from Marshall Nissan Grantham
    Thank you for your review and kind words on your visit to Marshall Nissan, we really appreciate the feedback and hope to see you again. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    All excellent
    Response from Marshall Nissan Grantham
    Thank you for your review and kind words on your visit to Marshall Nissan, we really appreciate the feedback and hope to see you again. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Was ok just a bit of a long wait
    Response from Marshall Nissan Grantham
    Thank you for taking the time to leave us a review. We're pleased to hear that you had a positive experience overall, but we apologise for the wait you encountered. Your feedback is invaluable to us as we strive to improve our services. If there's anything specific we can do to enhance your next visit, please let us know.

    Best regards,
    Philip
  • Rating 4.0
    Good experience with the team
    Response from Marshall Nissan Grantham
    Thank you Roman. We really appreciate your 4 Star review and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 2.0
    Very slow, no updates despite waiting in the dealership. 4 hours
    Response from Marshall Nissan Grantham
    Thank you Glenn for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your recent visit to Marshall Nissan Grantham. We are currently reviewing our processes to address the issues you highlighted and to prevent similar situations in the future. In the meantime, we would appreciate it if you could provide your contact details and registration number via email to reviews.nissan@marshall.co.uk so we may contact you directly to discuss your concerns. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Adrian and Alistair were fantastic, providing guidance and insight into the whole process.
    Response from Marshall Nissan Grantham
    Thank you Adrian for your 5 Star review. We really appreciate this and will pass on your feedback to Adrian, Alistair and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Nothing to much trouble keeps you informed through every step of the process
    Response from Marshall Nissan Grantham
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience with the Motability Scheme at Marshall Nissan Grantham. Our team is dedicated to keeping our customers informed and ensuring that every step of the process is as smooth as possible. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we could meet your expectations. Thank you.
    Warm regards,

    Philip
    Marshall Nissan Grantham
  • Rating 5.0
    All went well and in the agreed time scale. Staff professional, nice area to sit and wait.
    MOT was done and ok.
    I was a bit annoyed that on the form it stated the boot was full so nothing checked wheel wise.This is not true as I totally cleared the boot and all that was in it were 2 umbrellas.
    Response from Marshall Nissan Grantham
    Dear Diane

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff professional and enjoyed the waiting area during your visit. It's great to know that the MOT was completed to your satisfaction and within the agreed time frame.

    However, I am sorry to hear about the misunderstanding regarding the boot check. We appreciate you bringing this to our attention, and I assure you that we will look into this matter to ensure it doesn't happen again. Your feedback is invaluable in helping us improve our services.

    Thank you once again for your review and for choosing Marshall Nissan Grantham. We look forward to serving you again in the future.

    Best regards,

    Philip
    Marshall Nissan Grantham
  • Rating 5.0
    Very good customer service
    Response from Marshall Nissan Grantham
    Hi John,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a very good customer service experience at Marshall Nissan Grantham. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Will
  • Rating 5.0
    Adrian is absolutely fantastic from start to end, made us feel very welcome and at ease, always offered a hot drink and greeted with a hand shake, couldn't be happier with the service we received
    Response from Marshall Nissan Grantham
    Hi Loclan,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Adrian made your experience at Marshall Nissan Grantham so positive. It's great to know that his warm welcome and attentive service made you feel at ease. We strive to provide the best experience for our customers, and your kind words are truly appreciated.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Will
  • Rating 5.0
    Excellent service quick and easy
    Response from Marshall Nissan Grantham
    Hi Anne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent, quick, and easy. Providing a seamless experience for our customers is our top priority, and your feedback truly means a lot to us.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Marshall Nissan Grantham.

    Best regards, Will
  • Rating 5.0
    Very friendly, knowledgeable
    Response from Marshall Nissan Grantham
    Good morning Glenn, thank you for your 5 star review, we really appreciate it! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Really helpfully and informative very friendly
    Response from Marshall Nissan Grantham
    Thank you for taking the time to review Marshall Nissan - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind Regards, Chris, Marshall Motor Group

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