Motability Scheme at TMS Kia Hinckley

4.9
Rating 4.9
(181 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00

Welcome to TMS Kia Hinckley

Here at TMS Motor Group, leasing a new car on the Motability Scheme should be an exciting, rewarding & enjoyable experience. That's why we prioritise customer care & work hard to provide a friendly, intelligent & helpful service that'll help you drive away happy.

As a family run & owned business, we're passionate about what we do & are proud to represent both Kia & Volvo across Coventry, Hinckley & Leicester. Our goal is to consistently exceed customer expectations & make joining the Motability Scheme a pleasure. We also offer services, repairs, MOTs & more, so don't hesitate to contact us today. We're always ready to help.

Contact TMS Kia Hinckley on 01455899508 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Wharf Farm
Coventry Road
Hinckley LE10 0NF
GB
Phone Number
Call TMS Kia Hinckley on 01455 899508
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Jonathan Edward
  • Luke Newton
  • James Gibbs
  • Adam Glover
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Laura Taylor
  • Lee Evans
  • Parry Randles
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TMS Kia Hinckley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TMS Kia Hinckley

  • Rating 5.0
    Adam G, was absolutely fantastic, very knowledgeable with the chosen car, he was very courteous and considerate. The mobility scheme system was very easy to navigate with him. He is an absolute credit to the store, and also as a representative for mobility.. thankyou so much
    Response from TMS Kia Hinckley
    Dear Debbie,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Adam G. It's great to know that he was able to assist you with his knowledge and courteous service, making the Motability Scheme easy to navigate. Your kind words about Adam being a credit to our store and the mobility community mean a lot to us. We truly appreciate your support and look forward to serving you again in the future.

    Warm regards,

    The TMS Kia Hinckley Team
  • Rating 5.0
    Brilliant service, Johnathan was very professional, explained every step very well, well done to all the team, the car it great
    Response from TMS Kia Hinckley
    Dear Mary,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a brilliant experience with our service and that Johnathan was able to assist you professionally and clearly. It's always our goal to ensure our customers feel informed and supported throughout the process.

    We're delighted that you are enjoying your new car, and your kind words are a great encouragement to Johnathan and the entire team here at TMS Kia Hinckley. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your fantastic review and for choosing the Motability Scheme with us.

    Best regards,
    John
    TMS Kia Hinckley Team
  • Rating 5.0
    Excellent service from Johnathon would highly recommend
    Response from TMS Kia Hinckley
    Hello Stanley,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from Johnathon. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TMS Kia Hinckley Team
  • Rating 5.0
    Jonathan was really helpful . A lovely man who couldn’t do enough to help us. Professional friendly service . Excellent.
    Response from TMS Kia Hinckley
    Dear Euphemia,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Jonathan and the professional, friendly service you received. It's always our goal to provide excellent support to our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TMS Kia Hinckley Team
  • Rating 5.0
    Adam was a very friendly down to earth guy.
    Didn’t keep us too long when collecting the car but told us everything we needed to know.
    Excellent service from start to finish
    Response from TMS Kia Hinckley
    Hello Marvin,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Adam provided you with excellent service and made the car collection process smooth and informative. It's great to know that you felt well taken care of from start to finish. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TMS Kia Hinckley Team
  • Rating 5.0
    TMS Hinckley first class , well done everyone, very happy . Thank you
    Response from TMS Kia Hinckley
    Dear Mary,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a first-class experience at TMS Kia Hinckley. Your satisfaction is our top priority, and it’s incredibly rewarding to know that you are very happy with our service. We appreciate your kind words and look forward to welcoming you back in the future.

    Best regards,
    The TMS Kia Hinckley Team
  • Rating 5.0
    Absolutely great personal experience.They collected and delivered my vehicle back to me within a few hours.
    Response from TMS Kia Hinckley
    Hi Andrea,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    TMS Kia Hinckley
  • Rating 5.0
    Very friendly staff let me look at the car i was intreasted in no presure fron none of them and quick to put the order in thank you so much
    Response from TMS Kia Hinckley
    Hi Sandra A.

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    TMS Kia Loughborough
  • Rating 5.0
    Pleasant and helpful staff
    Great service
    Response from TMS Kia Hinckley
    Hi Claire M.

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    John
    TMS Kia Hinckley
  • Rating 5.0
    As usual fist class customer services. Nothing to much trouble and with much valued common sense.
    Response from TMS Kia Hinckley
    Hi John D.

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    John
    TMS Kia Hinckley
  • Rating 5.0
    Excellent customer service and arranged test drive very quickly
  • Rating 5.0
    TMS collected the car on time and returned it after service , all completed very professional courteous excellent service
  • Rating 5.0
    Explained the functions of the car that would help with my particular mobility issues. Demonstrated how to use them. I wasn't rushed, plenty of time to choose and go over things.
  • Rating 5.0
    Jonathan is exceptional he made the experience so easy and really understood my needs and was sensitive in his discussions about my disability. By far the best experience we have had ordering a motability car on the scheme I don’t think we would go to anyone else now.
  • Rating 5.0
    Brilliant
  • Rating 5.0
    They couldn’t have been more helpful and accommodating if they tried
  • Rating 5.0
    Very friendly and efficient staff. Car was collected on time and brought back earlier than expected - it had even had a clean! Many thanks
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Very good
  • Rating 5.0
    Brilliant went above and beyond to help me

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