Motability Scheme at Vertu Toyota Leicester

4.9
Rating 4.9
(228 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Toyota Leicester

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Leicester on 01162852851 to make an appointment with our Motability specialist.

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Contact information

Address
129 Welford Road
0
Leicester LE2 6BE
GB
Get directions
Phone Number
Call Vertu Toyota Leicester on 0116 285 2851
0116 285 2851
0116 285 2851
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stuart Bolton
  • Lucy Hutchinson
  • Sohail Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Bradley Thacker
  • Jiten Chavda
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Leicester

  • Rating 5.0
    Stuart was fantastic, very knowledgable, answered all our questions with a smile and offered his continued assistance if needed even after we had the car.
    Response from Vertu Toyota Leicester
    Hello Xara

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Stuart at Vertu Toyota Leicester. It's great to know that his knowledge and friendly assistance made your visit enjoyable. We are committed to providing excellent service, and it's rewarding to hear that Stuart has offered his continued support even after your purchase.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    Great service from all of Toyota would give 10/10 if I could
    Response from Vertu Toyota Leicester
    Hello Jordan,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Vertu Toyota Leicester. Your kind words and perfect rating mean a lot to our team. We strive to provide the best service possible, and it's fantastic to know we hit the mark for you. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Stuart from Leicester branch was fantastic. He was so helpful and patient with us.
    Response from Vertu Toyota Leicester
    Hello Mark,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Stuart at our Leicester branch. It's fantastic to know that he was able to assist you with patience and helpfulness. We strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Super friendly and polite, very helpful.
    Response from Vertu Toyota Leicester
    Hello Richard
    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team super friendly, polite, and very helpful. Providing excellent service is our top priority, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Leicester.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Toyota Leicester
  • Rating 5.0
    I found the sales been very helpful with all the information given to me about the car and I am very happy with it thank you very much
    Response from Vertu Toyota Leicester
    Dear Suresh
    Thank you so much for taking the time to share your positive experience with us at Vertu Toyota Leicester. We are thrilled to hear that our sales team was able to provide you with all the information you needed and that you are happy with your car. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Toyota Leicester Team
  • Rating 5.0
    All was excellent.. Sohail was amazing and made us have a smooth experience with getting the scheme car. we are very please and happy
    Response from Vertu Toyota Leicester
    Dear Faris A.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Vertu Toyota Leicester. Sohail will be delighted to know that he made the process smooth and enjoyable for you. Your satisfaction is our top priority, and it's fantastic to know that you are pleased and happy with your new scheme car.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza
  • Rating 4.0
    Very nice people and helpful
    Response from Vertu Toyota Leicester
    Hello Ahmed

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team to be nice and helpful. Your feedback is important to us, and we're always striving to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to Vertu Toyota Leicester in the future.

    Best regards,
    Dean
  • Rating 5.0
    It’s very helpful
    Response from Vertu Toyota Leicester
    Thanks for taking the time to mark us as 5 stars! Kind regards, Selina
  • Rating 5.0
    Really good service
    Response from Vertu Toyota Leicester
    Hello Muhammad N.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a really good experience with our service at Vertu Toyota Leicester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Excellent customer care and service would recommend extremely helpful
    Response from Vertu Toyota Leicester
    Hello Lee,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer care and service at Vertu Toyota Leicester. Our team strives to be as helpful as possible, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    They are very helpful and friendly service to me
    Response from Vertu Toyota Leicester
    Hello Ibrahim N.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service helpful and friendly. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Vertu Toyota Leicester
    Danielle
  • Rating 5.0
    Lucy Hutchinson and all the other staff that dealt with us were absolutely fantastic great experience would highly recommend they were a great help
    Response from Vertu Toyota Leicester
    Hello Jason,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with Lucy Hutchinson and the rest of our team at Vertu Toyota Leicester. Your recommendation means a lot to us, and we are delighted that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    They were so friendly and helpful. been there for paperwork to be done but haven’t yet collected my vehicle.
    Response from Vertu Toyota Leicester
    Dear Falguni

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful during your visit. It's always our goal to ensure that our customers have a positive experience with us.

    We look forward to seeing you again soon when you come to collect your vehicle. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Very quick and easy 👌
    Response from Vertu Toyota Leicester
    Hello Raymond,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service quick and easy. Providing a seamless experience for our customers is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Quick and efficient
    Response from Vertu Toyota Leicester
    Hello Gurdeep,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you found our service quick and efficient. At Vertu Toyota Leicester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards
    Keith
  • Rating 5.0
    If it wasn't for mobility there's a lot of things that I could not do that my SUV car gives me that opportunity I can get it in and out of my vehicle very easily and I can only thank mobility for that
    Response from Vertu Toyota Leicester
    Dear Harbhajan R.,

    Thank you so much for your wonderful review and for sharing your experience with us. We are thrilled to hear that your SUV has made such a positive impact on your mobility and daily life. It's our goal to ensure that our customers have the best possible experience, and your feedback is truly appreciated. If there's anything more we can do for you, please don't hesitate to reach out.

    Kind regards.
    Matthew
  • Rating 5.0
    It was very good.
    Response from Vertu Toyota Leicester
    Dear Osman M.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Vertu Toyota Leicester. Your positive feedback and perfect rating mean a lot to our team, and it motivates us to continue providing excellent service to all our customers.

    If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 4.0
    Good
    Response from Vertu Toyota Leicester
    Hello Robert,

    Thank you for taking the time to leave us a review. We are pleased to hear that you had a good experience with us at Vertu Toyota Leicester. Your feedback is valuable to us, and we are always striving to improve our services. If there is anything specific you think we could do better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    Dean
  • Rating 5.0
    My experience was very simple as the customer servcie was brilliant.
    Response from Vertu Toyota Leicester
    Hello Riley,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found your experience with us to be simple and that our customer service met your expectations. Providing excellent service is something we strive for every day, and it's rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Leicester.

    Best regards,

    Dean
  • Rating 1.0
    I asked if they could click my fog light in which would have took 20 seconds they didn't they said they'd washed it they didn't very bad customer service
    Response from Vertu Toyota Leicester
    Dear Thomas

    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref Y1TS1508

    Kind regards,

    Keith

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