Motability Scheme at Vertu Toyota Leicester

4.9
Rating 4.9
(142 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Toyota Leicester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Leicester on 01162852851 to make an appointment with our Motability specialist.

Contact information

Address
129 Welford Road
0
Leicester LE2 6BE
GB
Phone Number
Call Vertu Toyota Leicester on 0116 285 2851
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stuart Bolton
  • Lucy Hutchinson
  • Sohail Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Bradley Thacker
  • Steven Lockwood
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Leicester

  • Rating 5.0
    Stuart has been really helpful. Gave great advice and smooth handover.
    Response from Vertu Toyota Leicester
    Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Very very happy 😊
    With scheme
    Response from Vertu Toyota Leicester
    Hi Zarrin, it is great to know that you would rate us 5 stars! Kind regards, Kerry
  • Rating 5.0
    Very good
    Response from Vertu Toyota Leicester
    Thank you for taking your time to leave this great review! Kind regards, Liza
  • Rating 5.0
    Excellent service
    Response from Vertu Toyota Leicester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Stuart was fantastic & made the whole experience so easy
    Response from Vertu Toyota Leicester
    Hi Karen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Absolutely fantastic we dealt with Stuart who was amazing went above and beyond nothing was too much trouble, friendly professional and service was outstanding 👏!!!!
    Response from Vertu Toyota Leicester
    Hi Margaret, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Stuart Many thanks Keith
  • Rating 5.0
    I felt very relaxed and not put under any pressure.
    The staff were amazing.
    I would highly recommend.
    Response from Vertu Toyota Leicester
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    This time, the customer service staff, Lisa was very nice and helpful.
    Response from Vertu Toyota Leicester
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Staff were very good very polite they were very professional
    Response from Vertu Toyota Leicester
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 4.0
    They were very helpful and kind
    Looked after me and the car well
    Response from Vertu Toyota Leicester
    Hi Mumtaz. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    The Motability advisor, Stuart, was one we had previously seen regarding our last vehicle so when it came to renewal my wife and I were more than happy to deal with him again.
    He is the sort of advisor who will clearly point out the benefits of the car and will advise you on what he thinks is the best solution for you rather than push anything in particular.
    In our dealings with him, on the new and previous lease, we have found him polite, pleasant and never in any rush with his customers and takes time to answer any questions you may have and it never fails to impress me the extent of his knowledge of, not only what he is selling now, but of the company and it's culture and he is very aware of current and future developments and, needless to say, this not only gives us confidence in him as the Motability specialist, but also gives complete confidence in the dealership and the brand as a whole.
    I can, without any reservations whatsoever, recommend him and hope to continue dealing with him when we have to renew in three years and will without a doubt will continue to get Toyota vehicles on the scheme, and part of that is very much down to Stuart, who I would say provides not only excellent service but is a credit to the dealership, and the Motability scheme itself.
    Response from Vertu Toyota Leicester
    Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very good thank you.
    Response from Vertu Toyota Leicester
    Good morning Hafiza. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Fantastic
    Response from Vertu Toyota Leicester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Well nice service thank you
    Response from Vertu Toyota Leicester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Great service
    Very friendly
    Response from Vertu Toyota Leicester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very nice and good service
    Response from Vertu Toyota Leicester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Lucy was amazing to work with, my second car with these and the company and staff have always excelled.

    Never felt pressured to get a vehicle and everything is about you the customer
    Response from Vertu Toyota Leicester
    Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards,. Liza
  • Rating 4.0
    Staff very welcoming. Kept upto date with everything apart from the delay.
    Response from Vertu Toyota Leicester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very polite
    Response from Vertu Toyota Leicester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Good service
    Response from Vertu Toyota Leicester
    Thank you for taking the time to leave us this brilliant 5 star review, kind regards, Kerry

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