Motability Scheme at Vertu Toyota Leicester

4.9
Rating 4.9
(207 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Toyota Leicester

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Leicester on 01162852851 to make an appointment with our Motability specialist.

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Contact information

Address
129 Welford Road
0
Leicester LE2 6BE
GB
Get directions
Phone Number
Call Vertu Toyota Leicester on 0116 285 2851
0116 285 2851
0116 285 2851
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stuart Bolton
  • Lucy Hutchinson
  • Sohail Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Bradley Thacker
  • Steven Lockwood
  • Jiten Chavda
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Leicester

  • Rating 5.0
    Lucy was absolutely lovely, she made the process very easy and made us feel at ease.
    Response from Vertu Toyota Leicester
    Dear Kerry O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Lucy made your experience with us both easy and comfortable. At Vertu Toyota Leicester, we strive to provide exceptional service, and it’s always rewarding to know when we’ve succeeded. Your feedback is greatly appreciated and will be shared with Lucy and the team. We look forward to assisting you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    My experience was great, customer servcie was outstanding, always willing to provide help and answer any questions, great experience and found it super easy.
    Response from Vertu Toyota Leicester
    Hello Riley G.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience and found our customer service outstanding. Our team at Vertu Toyota Leicester is dedicated to providing the best support and assistance, and it’s fantastic to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Hi it was lovely to see you and the people working there are very nice and polite people and it was my first time to do M.O.T I was nervous but it went good thank you so much..
    Response from Vertu Toyota Leicester
    Hello Imtiaz S.,

    Thank you so much for taking the time to share your experience with us! We're delighted to hear that your first M.O.T went smoothly and that our team made you feel comfortable. It's wonderful to know that you found our staff to be nice and polite. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back to Vertu Toyota Leicester in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Good customer service
    Response from Vertu Toyota Leicester
    Dear Sharon A.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our customer service at Vertu Toyota Leicester. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Keith
  • Rating 5.0
    Excellent service
    Response from Vertu Toyota Leicester
    Dear Jabulani

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Toyota Leicester. Our team is dedicated to providing the best experience possible, and your feedback is a great encouragement to us all.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Dean
  • Rating 5.0
    Service was really professional welcoming and very respectful. We were really looked after and made to feel welcome.
    Thank you Vertu Leicester.
    Response from Vertu Toyota Leicester
    Dear Louise

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service professional, welcoming, and respectful. Our team at Vertu Toyota Leicester is dedicated to ensuring our customers feel valued and well taken care of, and your kind words affirm that we are on the right track.

    It was our pleasure to assist you, and we are grateful for your generous 5-star rating. If you have any further needs or questions, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Warm regards,

    Dean
  • Rating 5.0
    Excellent
    Response from Vertu Toyota Leicester
    Dear Charmaine

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Toyota Leicester. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    very good friendly workers
    Response from Vertu Toyota Leicester
    Hello Milan B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be friendly and that your experience with us was a positive one. Providing excellent service is our top priority, and it’s always rewarding to know when we’ve succeeded. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back to Vertu Toyota Leicester in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Excellent dealership, interested in our niggling problems..... Computer glitch,sorted by an update to the system.
    Kind and helpful.
    The car had been washed and vacuumed for us. It looks a new car.
    From thr receptionist to the technicians a good service.
    Response from Vertu Toyota Leicester
    Dear Christine

    Thank you so much for taking the time to share your experience with us at Vertu Toyota Leicester. We are thrilled to hear that you found our dealership excellent and that our team was able to address your concerns effectively. It's great to know that the computer glitch was resolved with a system update and that you appreciated the extra touch of having your car washed and vacuumed.

    Your kind words about our team's helpfulness mean a lot to us, and we are delighted that we could provide you with the service you deserve. We strive to ensure that every visit is a positive one, and your feedback is a wonderful affirmation of our efforts.

    Thank you once again for your review and for choosing us for your mobility needs. We look forward to serving you again in the future.

    Best regards,

    Dean
  • Rating 5.0
    Brilliant service, highly recomended. Sohail was very polite and helpful.
    Response from Vertu Toyota Leicester
    Hello Scott,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Vertu Toyota Leicester. Sohail will be delighted to know that his polite and helpful service made a positive impact on your visit. Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Mr Ahmed was very helpful and explained me from start to finish on everything
    Response from Vertu Toyota Leicester
    Dear Prakash

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Ahmed was able to assist you effectively and provide a clear explanation from start to finish. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Vertu Toyota Leicester. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    Stuart and the team were extremely helpful in the process of ordering our first electric vehicle -communication was easy and any issues overcome professionally and promptly
    Response from Vertu Toyota Leicester
    Hi Archie, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Stuart, Many thanks Keith
  • Rating 5.0
    Brilliant service they go out your way to help. Thank you Stuart and general manager Nathan.
    Response from Vertu Toyota Leicester
    Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stuart, Nathan and the team. We hope to see you again soon. Happy motoring, Selina
  • Rating 5.0
    Good service
    Response from Vertu Toyota Leicester
    Hello Mohamad

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our service at Vertu Toyota Leicester. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Smooth transaction
    Helpful and informative
    Response from Vertu Toyota Leicester
    Hi Jenum, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Everything was completed on time and excellent customer service was provided
    Response from Vertu Toyota Leicester
    Good afternoon Taysir. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great staff
    Response from Vertu Toyota Leicester
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    It’s very easy
    Response from Vertu Toyota Leicester
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    It was good they kept me informed of progress highlighted faults and handover and pick up was quick.
    Response from Vertu Toyota Leicester
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Was helpful and friendly
    Response from Vertu Toyota Leicester
    Good afternoon Elisa. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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