Motability Scheme at Vertu Toyota Leicester

4.9
Rating 4.9
(244 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Toyota Leicester

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Leicester on 01162852851 to make an appointment with our Motability specialist.

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Contact information

Address
129 Welford Road
0
Leicester LE2 6BE
GB
Get directions
Phone Number
Call Vertu Toyota Leicester on 0116 285 2851
0116 285 2851
0116 285 2851
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stuart Bolton
  • Lucy Hutchinson
  • Sohail Ahmed
  • Sonia Kanani
  • Kelvin Nkonda
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Bradley Thacker
  • Steven Lockwood
  • Jiten Chavda
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Leicester

  • Rating 5.0
    It was very helpful and kindness very good customer service
    Response from Vertu Toyota Leicester
    Dear Frantisek

    Thank you so much for taking the time to share your positive experience with us at Vertu Toyota Leicester. We are thrilled to hear that you found our customer service to be helpful and kind. Providing excellent service is our top priority, and your feedback is truly appreciated.

    If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Keith
  • Rating 5.0
    Very professional. Very polite always on time

    Response from Vertu Toyota Leicester
    Hello Graham

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service professional and polite. Ensuring that we are always on time and meeting your expectations is very important to us. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Lucy the Motability specialist was Friendly, knowledgable, experienced and professional. Nothing was too much trouble for her, and she got me my lovely Toyota Yaris in five days! Amazing thankyou
    Response from Vertu Toyota Leicester
    Dear Roberta

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Lucy, our Motability specialist. It's fantastic to know that she was able to assist you in such a friendly and professional manner, and that you received your lovely Toyota Yaris so swiftly.

    Your kind words and perfect rating mean a lot to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Vertu Toyota Leicester and for being a valued customer.

    Best regards,

    Dawn

  • Rating 5.0
    Lucy the Motability specialist is excellent. Her knowledge of all things Toyota and Motability are second to none. It was nice to meet Steve the manager too
    Response from Vertu Toyota Leicester
    Dear Roberta

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with Lucy, our Motability specialist. Her expertise and dedication to helping our customers are truly valued, and it's great to know she made a lasting impression. We're also glad you had the opportunity to meet Steve, our manager. Your feedback is incredibly important to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    It was absolutely lovely, the people that spoke to us were extremely kind and friendly and helped us throughout the entire process so we fully understood what we were doing. Shoutout to Sonia and Sohail at Vertu Toyota Leicester, for being legends.
    Response from Vertu Toyota Leicester
    Dear Sumayya

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Vertu Toyota Leicester. It's fantastic to know that Sonia and Sohail were able to assist you so effectively and make the process clear and enjoyable for you.

    Your kind words and perfect rating mean a lot to our team, and we are delighted to have been able to provide you with the service you deserve. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your lovely review. We look forward to welcoming you back to our store soon.

    Warm regards,

    Keith
  • Rating 5.0
    Excellent service, friendly and great customer
    Response from Vertu Toyota Leicester
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our team friendly and accommodating. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Leicester.

    Best regards,
    Matthew
  • Rating 5.0
    Very helpful and friendly
    Response from Vertu Toyota Leicester
    Hello Andrew

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Leicester.

    Best regards,
    Dean
  • Rating 5.0
    I am satisfied. Everything is as it should be.
    Response from Vertu Toyota Leicester
    Hello Frantisek S.,

    Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you are satisfied with your experience at Vertu Toyota Leicester and that everything met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very happy
    Response from Vertu Toyota Leicester
    Hello Inderpal,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with your experience at Vertu Toyota Leicester. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Very good.
    Excellent.
    Response from Vertu Toyota Leicester
    Hello Philip C.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Vertu Toyota Leicester. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Polite took the vehicle in at 11am and was ready for 3.30, cannot fault the service
    Response from Vertu Toyota Leicester
    Hello Julie

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service polite and efficient. It's great to know that we could meet your expectations and have your vehicle ready on time. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Always a pleasure great service Stuart 👍🏻
    Response from Vertu Toyota Leicester
    Hello Christopher,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you consistently have a great experience with us at Vertu Toyota Leicester. Stuart and the rest of our team are dedicated to providing excellent service, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

    Best regards,
    Dean
  • Rating 5.0
    Sohail at our dealership was extremely informative and helpful throughout the whole process.
    Response from Vertu Toyota Leicester
    Hello Millie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Sohail was able to provide you with informative and helpful service throughout your experience at Vertu Toyota Leicester. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Very helpful and kind
    Response from Vertu Toyota Leicester
    Hello Susan

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and kind. Providing excellent service is our top priority, and it’s always rewarding to know that we are meeting our customers' expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Leicester.

    Best regards,

    Dean
  • Rating 5.0
    Great
    Response from Vertu Toyota Leicester
    Hello Osob S.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Vertu Toyota Leicester. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    I am very satisfied. Thank you very much for your service and concern.
    Response from Vertu Toyota Leicester
    Hello Osman,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you are very satisfied with our service and the care you received. Your positive review and perfect rating mean a lot to our team at Vertu Toyota Leicester. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Stuart was fantastic, very knowledgable, answered all our questions with a smile and offered his continued assistance if needed even after we had the car.
    Response from Vertu Toyota Leicester
    Hello Xara

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Stuart at Vertu Toyota Leicester. It's great to know that his knowledge and friendly assistance made your visit enjoyable. We are committed to providing excellent service, and it's rewarding to hear that Stuart has offered his continued support even after your purchase.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    Great service from all of Toyota would give 10/10 if I could
    Response from Vertu Toyota Leicester
    Hello Jordan,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Vertu Toyota Leicester. Your kind words and perfect rating mean a lot to our team. We strive to provide the best service possible, and it's fantastic to know we hit the mark for you. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Stuart from Leicester branch was fantastic. He was so helpful and patient with us.
    Response from Vertu Toyota Leicester
    Hello Mark,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Stuart at our Leicester branch. It's fantastic to know that he was able to assist you with patience and helpfulness. We strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Super friendly and polite, very helpful.
    Response from Vertu Toyota Leicester
    Hello Richard
    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team super friendly, polite, and very helpful. Providing excellent service is our top priority, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Leicester.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Toyota Leicester

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