Motability Scheme at Sytner Audi Leicester

4.4
Rating 4.4
(56 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Sytner Audi Leicester

Thank you for considering Audi Leicester as your Motability specialist.

When you need a little reassurance, our specially trained Motability colleagues are ready to provide support and guidance no matter what your circumstances. We’ll introduce you to the impressive range of vehicles available on the scheme and discuss any adaptions required to meet your individual needs. Should you need a sensory friendly experience, please do let us know so that we may support you with reasonable adjustments. Remember, the scheme is all-inclusive; insurance, breakdown assistance, servicing and maintenance are already included in the price you pay. So we take care of everything, you just add fuel and go! It's as simple as that. We look forward to welcoming you soon.

Contact information

Address
212 Narborough Road South
Leicester LE3 2LD
GB
Phone Number
Call Sytner Audi Leicester on 0116 490 9225
Contact Us
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Omar Abdulle
  • Emily Langton
  • Amar Singh Basi
  • Gurdeep Singh Sohal
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Dempsie Trevor-Wilson
  • Steven Topp
  • Rafaga Reuben-Hughes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Leicester

  • Rating 5.0
    From the on-set Gurdeep called after messages and was brilliant. Totally explained and understood our situation and made all this happen! Great service and knowledge level. Thank you.
  • Rating 5.0
    Gurdeep is brilliant! Always a pleasure to see him.
    Response from Sytner Audi Leicester
    Hi Zahra, thank you so much for the 5 Star review it is very much appreciated. Thanks TheTeam@Leicester Audi
  • Rating 5.0
    Very good experience
    Response from Sytner Audi Leicester
    Hi Austyn. We are delighted to hear that you had a positive experience during the handover of your new car and that the staff were friendly and helpful. We wish you many miles of carefree motoring, Leicester Audi
  • Rating 5.0
    Great experience from start to finish.Gurdeep at Leicester Audi made the whole process of ordering my new car a pleasure.Great service from a brand you can trust!!! Would highly recommend!!!
    Response from Sytner Audi Leicester
    Hi Leigh, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Gurdeep receives recognition for his fantastic customer service which he provided to you. Kind regards Leicester Audi,
  • Rating 5.0
    Gurdeep was great throughout the whole process!
    Response from Sytner Audi Leicester
    Hi Callan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Gurdeep. We wish you many miles of happy motoring in your new car. Kind regards Leicester Audi
  • Rating 5.0
    Great service, very professional and helpful. Outstanding
    Response from Sytner Audi Leicester
    Hi Donna, thank you so much for the 5 Star review and kind comments. Very much appreciated, thanks the Team@Leicester Audi
  • Rating 2.0
    I can't say that we left the dealership feeling like we had a good experience. When making the appointment the salesperson got both my name and date for the appointment wrong. The test drive was perfunctory and the car driven was not as described (we were told it was a petrol engine when in fact it was diesel). The salesperson seems to be in a hurry and was dismissive of adding any extras despite having a list of ones I wished to have. If it wasn't for the fact that I had decided upon this particular vehicle, I would have taken my purchase elsewhere.
    Response from Sytner Audi Leicester
    We are sorry to hear you feel this way and will investigate with the colleagues involved, please except our apologies that the service you received was not to our normal high standards. Thank you the Team@Leicester Audi
  • Rating 5.0
    Absolutely brilliant service from Gurdeep…
    Response from Sytner Audi Leicester
    Hi Mark, thank you for taking the time to leave us this wonderful review. It is great to hear that you enjoyed your handover experience with Gurdeep and we will forward your feedback to the Sales Manager. Kind regards Leicester Audi,
  • Rating 5.0
    Excellent customer service. Nothing was too much trouble
    Jane A
    Response from Sytner Audi Leicester
    Hi Jane. Thank you for the great review! We are delighted to hear that you had a positive experience during your handover and that the Team were friendly and helpful. Kind Regards Leicester Audi
  • Rating 5.0
    Amar was great - he kept me updated when I sent emails and he was really good at answering my questions. It was a smooth process, really easy and simple.
    Response from Sytner Audi Leicester
    Hi Jessica. Thank you so much for your kind words! We are so happy to hear that Amar kept you in the loop whilst waiting for your vehicle to be delivered and made the handover straight forward. We strive to ensure that all of our customers receive the best possible service and will feedback your review to the Sales Manager. Kind Regards Leicester Audi
  • Rating 5.0
    Really lovely service from staff
    Response from Sytner Audi Leicester
    Hi Taaj. Thank you so much for your kind words! We are so happy to hear that we were able to provide you with lovely service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind Regards Leicester Audi
  • Rating 1.0
    Staff at Audi Leicester are not welcoming, when you come in to the service department all staff are at the desk and they completely ignore you,not one of them will ask what do you need help with or where you should go. Very poor customer service in regards to sorting out courtesy mobility car. Never found any faults we mentioned from last 2 years.
    Response from Sytner Audi Leicester
    Thank you for the review, we take all feedback seriously and on board we will review this with the team and learn from it. Our apologies for any inconvenience caused. Thanks the Team@Leicester Audi
  • Rating 5.0
    I can not praise Gurdeep enough. He delivered the best service. He kept us informed on the progress of the car and all answered queries honestly.
    Response from Sytner Audi Leicester
    Hi Dilshad, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Gurdeep receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Great service
    Response from Sytner Audi Leicester
    Hi Harry, thank you for the 5 Star review, very much appreciated
  • Rating 5.0
    Exlent
    Response from Sytner Audi Leicester
    Hi Carlos, thank you for the 5 Star review, very ,much appreciated. The Team@Leicester Audi
  • Rating 2.0
    My car went in for a service and 2 days later the oil light top up came back on. I then had to take another trip to the garage.
    Response from Sytner Audi Leicester
    Hi Charlotte, so sorry to hear the light came back on, sometimes that can happen after a service. Sorry for the inconvenience of having to pop back in.
  • Rating 5.0
    Great customer support and friendly staff
    Response from Sytner Audi Leicester
    Hi Linda, thank you for the 5 Star review and kind comments. Very much appreciated. thanks the Team@Leicester Audi
  • Rating 4.0
    We waited for a while due to the intensity, but then they were very interested in us.
    Response from Sytner Audi Leicester
    Hi Engin, thank you for the review we are, we apologise if anything was intense and are glad you were happy in the end. Thanks the Team@Leicester Audi
  • Rating 5.0
    Fabulous Gurdeep was amazing such a help to us.
    Nothing to much trouble and we was kept in touch with what and how long the wait was going to be.
    Always phoned or emailed us back.
    Gurdeep is a real credit to the company.
    Response from Sytner Audi Leicester
    Ki Karen, so pleased you were happy Gurdeep is delighted with your comments. Thanks the Team@Leicester Audi
  • Rating 5.0
    It was fantastic, Amar, was really helpful and friendly, it was a real simple process and we left ordering a car and really happy with the service we received. Thank you.
    Response from Sytner Audi Leicester
    Hi Niah, thank you so much for the 5 Star review and kind comments, very much appreciated.

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