Motability Scheme at Sytner Audi Leicester

Motability Scheme at Sytner Audi Leicester

4.5
Rating 4.5
(103 reviews)
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
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Welcome to Sytner Audi Leicester

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Sytner Audi Leicester can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Sytner Audi Leicester on 01164909225 to make an appointment with our Motability specialist.

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Contact information

Address
212 Narborough Road South
Leicester LE3 2LD
GB
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Phone Number
Call Sytner Audi Leicester on 0116 490 9225
0116 490 9225
0116 490 9225
Website

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Email

audi.leicester@sytner.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability Scheme specialists:

  • Omar Abdulle
  • Amar Singh Basi
  • Gurdeep Singh Sohal
  • Samya Akhter
  • Jack Henfrey05
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Riyaz Patel
  • Abbie Caney
  • Harkumal Mehat
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Leicester

  • Rating 5.0
    Excellent service from start to finish.
    Response from Sytner Audi Leicester
    Dear Christine,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received excellent service from start to finish. At Sytner Audi Leicester, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Sytner Audi Leicester Aftersales Team
  • Rating 5.0
    Good covered most things on the day
    Response from Sytner Audi Leicester
    Hello Neil,

    Thank you for taking the time to leave us a review. We're delighted to hear that your experience with us covered most things on the day and that you felt it was worthy of a 5-star rating. At Sytner Audi Leicester, we strive to provide excellent service to all our customers, and your feedback is greatly appreciated.

    If there's anything more we can do for you or if you have any further comments, please don't hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Audi Leicester Motability Team
  • Rating 4.0
    Very happy with the service
    Response from Sytner Audi Leicester
    Hello Emmie,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you were very happy with the service you received at Sytner Audi Leicester. Your satisfaction is important to us, and we are always striving to provide the best experience possible for our customers.

    If there is anything specific you feel we could improve upon to make your experience even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Sytner Audi Leicester
  • Rating 5.0
    Very good service and efficient approach
    Response from Sytner Audi Leicester
    Hello Yogesh,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our MOT service very good and appreciated our efficient approach. At Sytner Audi Leicester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,
    The Sytner Audi Leicester Aftersales Team
  • Rating 1.0
    2 problems I explained not sorted, no valet, no update on status of vehicle, At to call in to see. Overall experience poor
    Response from Sytner Audi Leicester
    Hi Mark,

    We’re really sorry to hear that we didn’t manage to deliver the great experience that you should have received and that we pride ourselves on providing. We’d love the opportunity to discuss this with you in the hope that we can restore your faith in Leicester Audi. If you would like to do this, please do contact our Service Manager Ben at benvaughan@sytner.co.uk

    Kind Regards
    Andrew Whelpton
    Head of Business
    Sytner Audi Leicester
  • Rating 5.0
    Excellent step
    Response from Sytner Audi Leicester
    Hello June,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Aftersales Team at Sytner Audi Leicester. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Sytner Audi Leicester Team
  • Rating 5.0
    Very good 👍 & nice 👌 job
    Response from Sytner Audi Leicester
    Hello Abdul

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with us at Sytner Audi Leicester. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Sytner Audi Leicester Team
  • Rating 5.0
    Gurdeep was so lovely and helpful and took the time to go through everything with me.
    Response from Sytner Audi Leicester
    Hi Karendeep

    Thank you so much for your kind words! We're thrilled to hear that Gurdeep was able to assist you so thoroughly and made your application experience a positive one. We'll be sure to pass along your lovely feedback—they’ll be so happy to hear it!

    If you need anything else or have any further questions, don’t hesitate to reach out, otherwise we look forward to welcoming you back to the dealership when it is time to take delivery.

    Warm regards
    Sytner Audi Leicester
  • Rating 5.0
    Staff was very helpful, professional and polite
    Response from Sytner Audi Leicester
    Hello Rukhshana and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Audi Leicester
  • Rating 4.0
    Good
    Response from Sytner Audi Leicester
    Hi Vavak. Thank you for choosing us for your Motability car and describing your handover experience a s good. Wishing you many miles of happy motoring, Audi Leicester
  • Rating 5.0
    Really helpful, customer service was really kind and informative. Stress free experience.
    Response from Sytner Audi Leicester
    Hello Daisy. Thank you so much for your kind words on your application experience! We are so happy to hear that your Motability Expert was able to provide you with excellent service and make everything stress free for you. We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind Regards Audi Leicester
  • Rating 5.0
    He was really Patient with me
    Response from Sytner Audi Leicester
    Hello Ayesha. Thank you so much for your kind words! We are so happy to hear that your Motability Expert was helpful and provided you with excellent service. We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind regards Audi Leicester
  • Rating 5.0
    Very good nice people help me within seconds
    Response from Sytner Audi Leicester
    Hi Ryley. Thank you for your kind words and for choosing us for your Motability car! We are delighted that you found the Team to be nice and helpful. We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind regards Audi Leicester
  • Rating 3.0
    This was the first service for the car so I wasn’t expecting there to be any problems.

    The service was completed quite quickly with no problems, apart for the technician discovering a nail in the rear nearside tyre. I contacted Motability to see who would repair/replace it, the they and they advised that Leicester Audi could replace the tyre with Kwik-Fits’ authorisation.

    I explained this to Leicester Audi and they said they find out and get back to me.

    Leicester Audi then calls me at 5pm to ask when I’d be collecting the car: I asked about the tyre and they advised they hadn’t changed it.

    I collected the car the following day and took it to Kwik-Fit who discovered that the nail had not penetrated tyre so no repair was necessary.
    Response from Sytner Audi Leicester
    Hello David. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience with your tyre has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Kind regards Audi Leicester
  • Rating 5.0
    Good service
    Response from Sytner Audi Leicester
    Hi Ruzena. Thank you very much for taking the time to leave this great feedback. I am glad that you are pleased with the service that you received during the handover of your new car, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Leicester Audi
  • Rating 5.0
    Very professional service. Communication was excellent.
    Very experienced staff.
    Response from Sytner Audi Leicester
    Hi Karen. Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the Aftersales Team receive the recognition they deserve and forward this to the management for you. Thank you Leicester Audi
  • Rating 5.0
    A great experience made very easy from start to finish
    Response from Sytner Audi Leicester
    Hi Sandra thank you so much for the 5 star review it is very much appreciated. Thank you the Team@Leicester Audi.
  • Rating 5.0
    X
    Response from Sytner Audi Leicester
    Hi Ali, thanks for the 5 Star review it is very much appreciated. Thanks the Team@Leicester Audi.
  • Rating 5.0
    Easy process, very happy with the outcome.
    Response from Sytner Audi Leicester
    Hi Mitchell, thanks so much for the 5 star review it is very much appreciated. Thanks the team@Leicester Audi
  • Rating 5.0
    Easy going. Made sure we understood every option available.
    Would definitely recommend others to use this garage.
    Response from Sytner Audi Leicester
    Hi Charlie, thank you so much for the 5 Star review it is very much appreciated. Thanks the Team@Leicester Audi.

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