Motability Scheme at Inchcape Lexus Leicester

Motability Scheme at Inchcape Lexus Leicester

4.9
Rating 4.9
(16 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:00

Contact information

Address
Blackbird Mills
Abbey Lane
Leicester LE4 0DZ
GB
Phone Number
Call Inchcape Lexus Leicester on 0116 268 8500
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Philip Litchfield
  • Hiten Pankhania
  • Kathryn Van-Kleef
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Johnathan Back
  • Zainab Ibrahim
  • Malcolm Stephenson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Inchcape Lexus Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Lexus Leicester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Lexus Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape Lexus Leicester on 01162688500 to make an appointment with our Motability Scheme specialist.

Reviews at Inchcape Lexus Leicester

  • Rating 5.0
    Great and very friendly customer service very happy with them
    Response from Inchcape Lexus Leicester
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
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    Response from Inchcape Lexus Leicester
    Thank you for your high star rating.
  • Rating 5.0
    Fantastic experience
    Made feel at home
    Response from Inchcape Lexus Leicester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Very good. Was treated with courtesy and respect and made to feel very welcome
    Response from Inchcape Lexus Leicester
    We're thrilled to see that you enjoyed your visit with us Mark.
  • Rating 5.0
    Very accommodating salesman - Phil
    Response from Inchcape Lexus Leicester
    We pride ourselves on our customer services, thank you for your feedback, much appreciated.
  • Rating 5.0
    Had a great experience with Lexus and Phillip Litchfield. Went through all the options thoroughly and answered all our questions. Would definitely recommend Lexus and Phillip
    Response from Inchcape Lexus Leicester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From the minute I called Kathryn Van-Kleef was kind personable & professional explaining everything in detail & with great patience. She has been a delight to deal with & her extended customer service is nothing short of exceptional. Additionally, Manager, Ian & Deputy, Ben have been as equally courteous & welcoming & extremely helpful, even providing tech query support when I’ve since called the Dealer; which is way beyond their remit but indicative of the team vibe that’s very obvious throughout the Dealership & also reflective of how much everyone with the Team is always so cheery, polite & friendly & it really makes a difference & is far superior to Mercedes where I have been a Customer for the last 10 years, so the Lexus Leicester experience has been so refreshingly positive & I have been treated with nothing but respect. Thank you to all.
    Response from Inchcape Lexus Leicester
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, Best Wishes.
  • Rating 5.0
    Kathryn was lovely, she gave us all the information we needed she was very helpful. She kept me updated regularly. 10/10.
    Response from Inchcape Lexus Leicester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service
    Response from Inchcape Lexus Leicester
    Good afternoon, Jacob, We are so grateful for your kind words. Thanks for sharing your review with us and the community.
  • Rating 5.0
    Lovely, friendly service, nothing to much trouble.
    Response from Inchcape Lexus Leicester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback and kind words.
  • Rating 5.0
    Very efficient service throughout ordering process. No issues whatsoever and handover was exceptionally smooth too. Also included the convenience of leaving my existing hire car at the dealership.
    Response from Inchcape Lexus Leicester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    The lady Catharine was very helpful and explained everything to me. She was very kind tks
    Response from Inchcape Lexus Leicester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    As normal they are the best this my 4th new car with them in 10ys. Many staff changes in that time but all ways above n beyond service
    Response from Inchcape Lexus Leicester
    Thank you for your very kind feedback, we all appreciate this, all the best Rae.
  • Rating 5.0
    Very attentive service from Kathryn.
    Response from Inchcape Lexus Leicester
    Hello Eleanor C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Fantastic and efficient service
    Response from Inchcape Lexus Leicester
    Hello Eleanor C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very good customer service
    Response from Inchcape Lexus Leicester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

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