Motability Scheme at Group 1 Lexus Leicester

Motability Scheme at Group 1 Lexus Leicester

4.8
Rating 4.8
(29 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Blackbird Mills
Abbey Lane
Leicester LE4 0DZ
GB
Get directions
Phone Number
Call Group 1 Lexus Leicester on 0116 214 9582
0116 214 9582
0116 214 9582
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Rea Huggins
  • Zahir Jakhara
  • Hiten Pankhania
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Johnathan Back
  • Malcolm Stephenson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Lexus Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Lexus Leicester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Lexus Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Lexus Leicester on 01162149582 to make an appointment with our Motability Scheme specialist.

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Reviews at Group 1 Lexus Leicester

  • Rating 3.0
    Communication problems, told vehicle ready for collection, but it wasn’t. Very annoying.
  • Rating 5.0
    Excellent service
    And totally professional
    Response from Group 1 Lexus Leicester
    Dear Douglas,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you received excellent service and found our team to be totally professional. Your kind words and perfect rating are greatly appreciated and serve as a wonderful encouragement to our team.

    At Group 1 Lexus Leicester, we strive to provide the best experience possible for our customers, and it’s rewarding to know that we met your expectations. If there is anything else we can do for you, please don’t hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,

    Group 1 Lexus Leicester Team
  • Rating 5.0
    Zahir was amazing.Very helpful and did not rush me at all. Explained everything and did all the settings for me.
    Response from Group 1 Lexus Leicester
    Dear Kalpna,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Zahir. It's great to know that he was able to assist you thoroughly and ensure everything was set up to your satisfaction without feeling rushed. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Lexus Leicester.

    Best regards,

    Group 1 Lexus Leicester
  • Rating 5.0
    Hiten provided excellent service throughout the buying proces, he took time to answer questions and clearly explained car's features and benefits.
    Thank you
    Mrs H mistry⁶
    Response from Group 1 Lexus Leicester
    Dear Mrs Mistry,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Hiten provided you with excellent service throughout your buying process. It's great to know that he was able to answer all your questions and clearly explain the car's features and benefits.

    Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Group 1 Lexus Leicester.

    Best regards,

    Group 1 Lexus Leicester
  • Rating 5.0
    Very helpful
    Response from Group 1 Lexus Leicester
    Dear Hasumati,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you found our service very helpful. At Group 1 Lexus Leicester, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Lexus Leicester
  • Rating 5.0
    Amazing and prompt service, Rhea at Leicester Lexus was very friendly and made the process smooth, would highly recommend Leicester Lexus as their staff was very helpful and polite.
    Response from Group 1 Lexus Leicester
    Dear Femida,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an amazing experience at Group 1 Lexus Leicester. Rhea and the entire team strive to provide friendly and efficient service, and it’s fantastic to know that we succeeded in making your visit smooth and enjoyable.

    Your recommendation means a lot to us, and we are grateful for your kind words about our staff. We look forward to welcoming you back in the future and continuing to meet your expectations.

    Warm regards,

    The Group 1 Lexus Leicester Team
  • Rating 5.0
    First class service including pick and drop so minimal impact on the day.
    Car was returned filled valeted too.
    Response from Group 1 Lexus Leicester
    Hello Jason,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you received first-class service and that our pick and drop service made your day more convenient. It's great to know that you appreciated having your car returned filled and valeted as well.

    Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Lexus Leicester
  • Rating 5.0
    Best customer service and explained by dealer.
    Response from Group 1 Lexus Leicester
    We're delighted to hear you had a great experience here at Lexus Leicester. We look forward to your next visit!
  • Rating 5.0
    Service was excellent
    Response from Group 1 Lexus Leicester
    Hello Afia. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent service from start to finish.
    Response from Group 1 Lexus Leicester
    Hello Jagtinder. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great service. Helpful and friendly staff.
    Response from Group 1 Lexus Leicester
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Excellent customer service and care to detail
    Response from Group 1 Lexus Leicester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly and helpful staff.
    Response from Group 1 Lexus Leicester
    Good afternoon Parvesh,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Great and very friendly customer service very happy with them
    Response from Group 1 Lexus Leicester
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    👍👍👍👍👍
    Response from Group 1 Lexus Leicester
    Thank you for your high star rating.
  • Rating 5.0
    Fantastic experience
    Made feel at home
    Response from Group 1 Lexus Leicester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Very good. Was treated with courtesy and respect and made to feel very welcome
    Response from Group 1 Lexus Leicester
    We're thrilled to see that you enjoyed your visit with us Mark.
  • Rating 5.0
    Very accommodating salesman - Phil
    Response from Group 1 Lexus Leicester
    We pride ourselves on our customer services, thank you for your feedback, much appreciated.
  • Rating 5.0
    Had a great experience with Lexus and Phillip Litchfield. Went through all the options thoroughly and answered all our questions. Would definitely recommend Lexus and Phillip
    Response from Group 1 Lexus Leicester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From the minute I called Kathryn Van-Kleef was kind personable & professional explaining everything in detail & with great patience. She has been a delight to deal with & her extended customer service is nothing short of exceptional. Additionally, Manager, Ian & Deputy, Ben have been as equally courteous & welcoming & extremely helpful, even providing tech query support when I’ve since called the Dealer; which is way beyond their remit but indicative of the team vibe that’s very obvious throughout the Dealership & also reflective of how much everyone with the Team is always so cheery, polite & friendly & it really makes a difference & is far superior to Mercedes where I have been a Customer for the last 10 years, so the Lexus Leicester experience has been so refreshingly positive & I have been treated with nothing but respect. Thank you to all.
    Response from Group 1 Lexus Leicester
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, Best Wishes.

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