Motability Scheme at Parkway VW Van Centre Leicester

4.3
Rating 4.3
(24 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
St Margarets Way
Leicester LE1 3EA
GB
Phone Number
Call Parkway VW Van Centre Leicester on 0116 214 8888
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Elizabeth Le Masurier
  • Daniel O'Connor
  • Brooke Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 16:00
SundayClosed

Motability service specialists:

  • Paulina Szalkowska
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Parkway VW Van Centre Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Parkway VW Van Centre Leicester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Parkway VW Van Centre Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Parkway VW Van Centre Leicester on 01162148888 to make an appointment with our Motability specialist.

Reviews at Parkway VW Van Centre Leicester

  • Rating 5.0
    Very happy with the service, support and clear communication. Thank you
  • Rating 5.0
    Car was done for it’s 2nd mot and it went smoothly
  • Rating 5.0
    Volkswagen done excellent work
  • Rating 5.0
    I’m very happy Service is very good
  • Rating 1.0
    Motability have always been fantastic we have never had an issue what so ever in all the years we have been with them. Parkway VW Van Centre Leicester on the other hand is by far the worst garage we have ever dealt with. Their communication is none existent, they are patronising and will never admit when they’re in the wrong. How they treat their customers is disgraceful. I am actually surprised they have returning customers because we definitely will not be once the lease is over!
  • Rating 3.0
    Would of been good if the WAV was valeted inside, due to fact wheelchairs naturally bring dirt in.
  • Rating 5.0
    Great customer service all the way through the process.
  • Rating 5.0
    Brilliant experience from start to finish!
  • Rating 1.0
    My car was taken in on 3/8/23 for its first MOT which failed and my car still with VW with no estimated time scale for me to get it back.
    Shocking really as not had any info unless I ring and all I get if we still waiting for the part and it’s just under 3 months now they have had it.
  • Rating 5.0
    Great customer service and support
  • Rating 1.0
    Terrible customer service at Parkway. No-one calls you back to let you know what's happening. Took two days to bother to retest (MOT)after tyre was changed and only did so after the excellent people at motability got involved as they were taking so long. Had the car for a week and had no prioritisation for vulnerable people whose only way of getting out is the car. Terrible to deal with and no idea about the stresses they add to full time carers and the people they care for.
  • Rating 5.0
    Hi the woman was very nice and lovely to me. Best I had since I been going there. Thank you for everything best wishes Andie Cowley
  • Rating 5.0
    Superb customer service. Can't fault how friendly and helpful Chris was.
  • Rating 5.0
    Excellent service By Staff.
  • Rating 5.0
    Great customer service and friendly staff
  • Rating 5.0
    Good thanks.
  • Rating 5.0
    Paulina was very helpful and kept me up to date with my vehicles progress
  • Rating 5.0
    Fast and efficient call backs. Very pleased with our service so far.
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Good customer service

Similar Motability Scheme dealers