Motability Scheme at Pentagon Citroen Lincoln

Motability Scheme at Pentagon Citroen Lincoln

4.9
Rating 4.9
(67 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today Closed Today
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Welcome to Pentagon Citroen Lincoln

Our trained Motability specialists are here to support you throughout the duration of your lease.

Pentagon Citroen Lincoln can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Pentagon Citroen Lincoln on 03303906799 to make an appointment with our Motability specialist.

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Contact information

Address
8 Tritton Road
Lincoln LN6 7QY
GB
Get directions
Phone Number
Call Pentagon Citroen Lincoln on 0330 390 6799
0330 390 6799
0330 390 6799
Website

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Email

info@pentagon-group.co.uk

Reviews

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Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Kevin Marshall
  • Kian Dennett
  • Robert Prosser
We recommend calling and booking an appointment before visiting.

Accessibility features at Pentagon Citroen Lincoln

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Pentagon Citroen Lincoln

  • Rating 4.0
    No clean after service.
    Response from Pentagon Citroen Lincoln
    Dear Patricia,

    Thank you for taking the time to leave us a review and for giving us a 4-star rating. We truly appreciate your feedback as it helps us improve our services.

    I am sorry to hear that the cleanliness after your service did not meet your expectations. We strive to maintain high standards, and it seems we fell short in this instance. Please rest assured that we are looking into this matter to ensure it does not happen again in the future.

    Your satisfaction is important to us, and we hope to have the opportunity to serve you better next time. If there's anything else we can do for you, please feel free to reach out.

    Thank you for choosing the Motability Scheme at Pentagon Citroen Lincoln.

    Best regards,
    Pentagon Citroen Lincoln
  • Rating 5.0
    All went well. Informed us of nail in tyre that would needed addressing straight after the mot, which we arranged.
    Friendly , helpful and all done in good time too. Also had a loan car too.
    Response from Pentagon Citroen Lincoln
    Hello Adam,

    Thank you so much for taking the time to leave us such a positive review! We're delighted to hear that everything went smoothly during your visit and that our team was able to assist you promptly and efficiently. It's great to know that you found our staff friendly and helpful, and that the loan car was a convenient option for you.

    We appreciate your feedback and are always here to help with any future needs you may have. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Pentagon Citroen Lincoln
  • Rating 4.0
    Not bad was good news
    Response from Pentagon Citroen Lincoln
    Hello Gary,

    Thank you for taking the time to leave us a review. We're glad to hear that your experience with us was positive and that you received good news. Your feedback is important to us, and we're always striving to improve our services. If there's anything more we can do to make your experience even better, please don't hesitate to let us know.

    Best regards,
    The Motability Scheme Team at Pentagon Citroen Lincoln
  • Rating 5.0
    Very helpful, very friendly and advise of extra information is needed
    Response from Pentagon Citroen Lincoln
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Always efficient with no problems with sit and wait
    Response from Pentagon Citroen Lincoln
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Everything as usual, polite and efficient staff.
    Response from Pentagon Citroen Lincoln
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Was kept well informed at all time . Everything was on time as stated & customer service was great .
    Response from Pentagon Citroen Lincoln
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. ^CB
  • Rating 5.0
    Thank you for the service, quickly and efficiently, very nice and professional service, detailed review of the service provided.Recommendable.
    Response from Pentagon Citroen Lincoln
    Dear Aleksandra, thank you for taking the time to give our dealership over in Lincoln a 5* review. I will send this over to the management team on-site now. AW
  • Rating 5.0
    All staff very friendly and knowledgeable
    Response from Pentagon Citroen Lincoln
    Thanks for getting in touch Leslie. We really appreciate you taking the time to give Pentagon Lincoln a 5* review. ^AB
  • Rating 5.0
    Amazing customer service
    Very friendly and helpful staff
    Never had any issues with pentagon
    Response from Pentagon Citroen Lincoln
    Thanks for the great review, Luke! We appreciate the 5 stars. ^RP
  • Rating 5.0
    Exceptional young man ,callum was so very nice and happy in his job he went above his job to make sure my husband and I understood everything and to make us feel at ease and comfortable when handing over the car he tuned in rhe radio and stored our home details in satnav and explained everything about our new car and put 20.00 of fuel in so we did not have ro go straight to garage which I thought was extremely good of him so after all the years I have been on mobility this was by far the best experience I have ever had 10 out of ten and thank you so much to callum
    Response from Pentagon Citroen Lincoln
    Dear Helen, we're pleased to hear about your great experience at Pentagon Lincoln. Thanks for the 5 star review!
  • Rating 5.0
    Fabulous customer service, really went over and above to help. Video of the service is most helpful
    Response from Pentagon Citroen Lincoln
    Thanks for the 5 star review, Julie. We appreciate the support. ^RP
  • Rating 5.0
    Great customer service, the mobility specialist was amazing and made everything very easy and would recommend him to anyone thankyou very much to him
    Response from Pentagon Citroen Lincoln
    Thanks for taking the time to give Pentagon Lincoln a 5 star review. We appreciate the support, Raymond! ^RP
  • Rating 5.0
    Excellent from start to finish
    Response from Pentagon Citroen Lincoln
    Thank you for your five-star rating. We really appreciate it Ernest. ^AB
  • Rating 5.0
    Excellent service
    Response from Pentagon Citroen Lincoln
    Thanks for the 5 star review, George. We appreciate the positive feedback! ^RP
  • Rating 5.0
    Excellent service. I can not find anything to fault them.
    Highly recommend.
    Josephine Maynard.
    Response from Pentagon Citroen Lincoln
    Thanks for giving Pentagon Citroen Lincoln a 5 star review. We appreciate the positive feedback, Josephine. ^RP
  • Rating 5.0
    Awesome hand over really helpful.
    Response from Pentagon Citroen Lincoln
    Thanks for leaving Pentagon Citroen Lincoln a 5 star review. We appreciate your support, Dean! ^RP
  • Rating 5.0
    Great customer service thanks
    Response from Pentagon Citroen Lincoln
    Thanks for the 5 star review, Gary. We appreciate your kind words. ^RP
  • Rating 5.0
    Great service talk us through everything and answered all our questions
    Response from Pentagon Citroen Lincoln
    Thank you for your five-star rating. We really appreciate it Linda. ^AB
  • Rating 5.0
    Professional and clear service
    Response from Pentagon Citroen Lincoln
    Thank you for your five-star rating. We really appreciate it Grace. ^AB

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