Motability Scheme at Pentagon Vauxhall Loughborough

5.0
Rating 5.0
(18 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00

Welcome to Pentagon Vauxhall Loughborough

At Pentagon Loughborough we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

Our passion is our customers and to ensure you have the best possible experience with us we make sure all our Sales and Aftersales staff are Motability accredited and are on hand to help you in whatever way we can.

Don't take our word though here's what our customers have to say! "Great service polite good communication" "Friendly polite and concerned"

Contact Pentagon Vauxhall Loughborough on 01509213030 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
52 Belton Road
Loughborough LE11 1NE
GB
Phone Number
Call Pentagon Vauxhall Loughborough on 01509 213030
Reviews
Book an appointment

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Neary
  • Richard Wells
  • Matthew Rouse
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ania Ojari
  • Jason Coombes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Vauxhall Loughborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Vauxhall Loughborough

  • Rating 5.0
    Matthew was friendly and very helpful
    Response from Pentagon Vauxhall Loughborough
    Thank you for letting us know about how great your recent visit to Pentagon Loughborough was. I will send this over to the team now Keera. ^CB
  • Rating 5.0
    Excellent customer service ,
    Response from Pentagon Vauxhall Loughborough
    Thanks for getting in touch Charles. We really appreciate you taking the time to give Pentagon Vauxhall in Loughborough a 5* review. ^CB
  • Rating 5.0
    Regular user of this dealer customer service top notch.Every member of staff credit to the dealership nice people.Highly recommended.
    Response from Pentagon Vauxhall Loughborough
    It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Tony and would like to take this opportunity to thank you for choosing Pentagon Loughborough. ^CB
  • Rating 5.0
    Service once at the garage is great. Only criticism is trying to get through on the phone which is next to impossible.
    Response from Pentagon Vauxhall Loughborough
    Thanks for getting in touch Shane. We really appreciate you taking the time to give Pentagon Vauxhall in Loughborough a 5* review. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm). ^CB ^CB
  • Rating 5.0
    Great customer service
    Response from Pentagon Vauxhall Loughborough
    Dear Richard, thank you for taking the time to give our dealership over in Loughborough a 5* review. I will send this over to the management team on-site now. ^CB
  • Rating 5.0
    Great customer service and a pleasure to deal with someone so knowledgeable and helpful
    Response from Pentagon Vauxhall Loughborough
    Thanks for getting in touch Sandra. We really appreciate you taking the time to give Pentagon Vauxhall in Loughborough a 5* review. ^CB
  • Rating 5.0
    Mathew was superb
    Response from Pentagon Vauxhall Loughborough
    We really appreciate the feedback and the 5* review Steven. I’ll forward this over to the management team in Loughborough ASAP. ^CB
  • Rating 5.0
    Matthew was excellent who answered all my questions relating to the vehicle and fully understood my needs
    Response from Pentagon Vauxhall Loughborough
    Dear Steven, thank you for taking the time to give our dealership over in Loughborough a 5* review. I will send this over to the management team on-site now. ^CB
  • Rating 5.0
    Fantastic customer service as always I am a regular customer never had any issues.Collected car check and new MOT work needed done clear costing.Car returned same day clean and new MOT.Cant recommend these guys enough brilliant main dealers.
    Response from Pentagon Vauxhall Loughborough
    It’s always great to hear from regular customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Tony and would like to take this opportunity to thank you for choosing Pentagon Loughborough. ^CB
  • Rating 5.0
    Very well
    Response from Pentagon Vauxhall Loughborough
    Thank you for the positive rating Glenn. We appreciate your support. ^CB
  • Rating 5.0
    Excellent care always helpful collection of the car and returned cleaned and serviced Thank you
    Response from Pentagon Vauxhall Loughborough
    Hello Grahame. Thank you for taking the time to leave us a review about your visit. We're thrilled to see that you enjoyed your visit at Pentagon Loughborough. We are so happy to hear you had such a great experience. ^CB
  • Rating 5.0
    I’ve received excellent service from Loughborough pentagon
    Response from Pentagon Vauxhall Loughborough
    Hello Diane S. Thank you for taking the time to leave us a review about your visit. We're thrilled to see that you enjoyed your visit at Pentagon Loughborough. We are so happy to hear you had such a great experience. ^CB
  • Rating 5.0
    Great customer service from start to finish, never once did I feel pressured or uncomfortable! Fantastic experience!
    Response from Pentagon Vauxhall Loughborough
    Dear Marco, thank you for taking the time to give our dealership over in Loughborough a 5* review. I will send this over to the management team on-site now. ^CB
  • Rating 5.0
    Great help and support from Matthew Rouse
    Response from Pentagon Vauxhall Loughborough
    Thank you for letting us know about how great your recent visit to Pentagon Loughborough was. I will send this over to the team now Jayne. ^CB
  • Rating 5.0
    Good customer service
    Maybe could have been offered a cup of coffee
    Also didn’t offer to give us a delivery date but maybe the dealer didn’t have any idea either
    On the whole we did get done what we set out to do and ordered our car
    Response from Pentagon Vauxhall Loughborough
    Thanks for the great rating Joyce. We really appreciate the support. ^CB
  • Rating 5.0
    Excellent customer service, especially to Richard Wells.
    Response from Pentagon Vauxhall Loughborough
    Thank you for the positive rating Christine. We appreciate your support. ^CB
  • Rating 5.0
    Great service polite good communication
  • Rating 5.0
    Charles R Friendly polite and concerned
Displaying reviews 1 - 3 out of the 18 most recent
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