Motability Scheme at Pentagon Vauxhall Loughborough

4.8
Rating 4.8
(145 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Vauxhall Loughborough

At Pentagon Loughborough we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

Our passion is our customers and to ensure you have the best possible experience with us we make sure all our Sales and Aftersales staff are Motability accredited and are on hand to help you in whatever way we can.

Don't take our word though here's what our customers have to say! "Great service polite good communication" "Friendly polite and concerned"

Contact Pentagon Vauxhall Loughborough on 03303906799 to make an appointment with our Motability Scheme Specialist.

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Contact information

Address
52 Belton Road
Loughborough LE11 1NE
GB
Get directions
Phone Number
Call Pentagon Vauxhall Loughborough on 0330 390 6799
0330 390 6799
0330 390 6799
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Matthew Rouse
  • Alison White
  • Rafal Kokoszka
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Craig Beeney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Vauxhall Loughborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Vauxhall Loughborough

  • Rating 5.0
    Brilliant
    Response from Pentagon Vauxhall Loughborough
    Thank you for your five-star rating. We really appreciate it Mark. ^AB
  • Rating 5.0
    Very good customer service at pentagon I must say
    Response from Pentagon Vauxhall Loughborough
    Thank you for letting us know about how great your recent visit to Pentagon was. We will send this over to the team now Kiyia. ^CK
  • Rating 3.0
    Not good I'm very disappointed not had this before from vauxhall they were not interested
    Response from Pentagon Vauxhall Loughborough
    Dear Deborah, thank you for taking the time to review Pentagon Loughborough. We're a little disappointed that you felt your experience warranted a 3* review. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm). ^RP
  • Rating 5.0
    Great experience Matthew Rouse was very good it all ran smoothly and stress free
    Response from Pentagon Vauxhall Loughborough
    Thanks for the great rating Yvette. We really appreciate the support. ^CK
  • Rating 5.0
    Excellent service.
    Response from Pentagon Vauxhall Loughborough
    Thank you for your five-star rating. We really appreciate it Jack. ^CK
  • Rating 5.0
    Very friendly and polite. Handed over and filled up with petrol and explained everything to me of how to use car. Also reassured me I can call or ask any questions etc if I need to.
    Response from Pentagon Vauxhall Loughborough
    Thank you for letting us know about how great your recent visit to Pentagon was. We will send this over to the team now Corey. ^AW
  • Rating 4.0
    I always find them informative and friendly. In all contexts with them
    Response from Pentagon Vauxhall Loughborough
    Thanks for the 4 star review, June. We appreciate the support. ^RP
  • Rating 5.0
    Very helpful easy process
    Response from Pentagon Vauxhall Loughborough
    Thanks for the 5 star review, Shaun. We appreciate the support. ^RP
  • Rating 5.0
    Mathew the motorbility gentleman was fantastic we had a hic up bit he dealt with it swiftly hes a credit to the company

    The downside was to many cars on for court and the music in show room is TOO loud

    Also 1st time ive gone to pick my new car up without it not in showroom and a board welcoming me
    Response from Pentagon Vauxhall Loughborough
    Thank you for letting us know about how great your recent visit to Pentagon was. We will send this over to the team now Marcia. ^AW
  • Rating 5.0
    Excellent excellent
    Response from Pentagon Vauxhall Loughborough
    Thanks for the great rating Malcolm. We really appreciate the support. ^CK
  • Rating 5.0
    Amazing experience. Matthew was really helpful, answered all my questions and ensured the whole process went smoothly.
    Response from Pentagon Vauxhall Loughborough
    Thank you for letting us know about how great your recent visit to Pentagon was. We will send this over to the team now Maria. ^OH
  • Rating 5.0
    Matthew was really helpful and friendly. Highly recommend.
    Response from Pentagon Vauxhall Loughborough
    It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Maria and would like to take this opportunity to thank you for choosing Pentagon Vauxhall Loughborough. AW
  • Rating 5.0
    Matthew was great 😊 really helpful and friendly
    Response from Pentagon Vauxhall Loughborough
    Dear Joanne, thank you for taking the time to give our dealership over in Loughborough a 5* review. I will send this over to the management team on-site now. AW
  • Rating 5.0
    Matthew did he best for me
    Response from Pentagon Vauxhall Loughborough
    Thanks for the great review, Kirsty. We appreciate the 5 star rating! ^RP
  • Rating 5.0
    very good and no hassle
    Response from Pentagon Vauxhall Loughborough
    Thanks for the great review, Sarah. We appreciate the 5 star rating! ^RP
  • Rating 4.0
    M R kept me updated once received the car M R explained everything about the car and if I had any problems I could telephone him
    Response from Pentagon Vauxhall Loughborough
    Thanks for the great rating Laura. We really appreciate the support. ^AB
  • Rating 5.0
    mathew the guy that dealt with me abd getting me my new car was great, very friendly and showed me everything i needed to know about the car and answered all my questions too, very happy with my new car and the service
    Response from Pentagon Vauxhall Loughborough
    Dear Michael, thank you for taking the time to give our dealership over in Loughborough a 5* review. I will send this over to the management team on-site now. ^AB
  • Rating 1.0
    Not helpful at all, very unwelcoming (apart from the young gentleman who made our cuppas- he was really lovely). Not bothered in customer service so went elsewhere and have had a much better experience.
    Response from Pentagon Vauxhall Loughborough
    Dear Holly, we are sorry that you felt the need to give Pentagon Loughborough a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm).^AB
  • Rating 5.0
    So happy with new car and a big thank you to Matthew who delt with me thanks so much hassle and trouble free experience. Matthew top guy proper gentleman. Thank you pentagon and Matthew 😀
    Response from Pentagon Vauxhall Loughborough
    Thanks for getting in touch John. We really appreciate you taking the time to give Pentagon Loughborough a 5* review. ^AB
  • Rating 5.0
    Very good 👍
    Response from Pentagon Vauxhall Loughborough
    Thank you for your five-star rating. We really appreciate it Joanne. ^AB

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