Motability Scheme at Drayton Motors Kia Louth
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
North Holme Road
Fairfield Industrial Estate
Louth LN11 0HQ
GB
Phone Number
Call Drayton Motors Kia Louth on 01507 307060
01507 307060
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Liam Lau
- Richard Smith
- Daniel Brummer
- Harrison Hall
- Aaron Davidson
- Samantha Wright
- Alison Sullivan
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Andrew Savage
- Laura Cocker
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Drayton Motors Kia Louth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Drayton Motors Kia Louth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Drayton Motors Kia Louth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Drayton Motors Kia Louth on 01507307060 to make an appointment with our Motability specialist.
Reviews at Drayton Motors Kia Louth
- Rating 5.0Feb 13, 2025Oh it experience was very good. We had wla lady called Alison who was very friendly, accommodating and knew all the details were asked about. We had a long appointment and it flew by. Alison was fantastic a real asset to your company
- Rating 3.0Feb 8, 2025I had to wait a few weeks so I could get a suitable loan car as I have mobility issues. When I arrived at the dealership the automatic doors were not working so I had to try and open the door while using 2 crutches. I don't expect people to help me however there were between 6 to 8 people facing the door who failed to notice how I was struggling or offered to help.
No one even said good morning, and the showroom wasn't busy. I wasn't acknowledged by anyone, including the saleswoman ordered my car through, until I reached the service desk and was greeted by Jessica. I did ask her to pass on my feedback about the other staff watching me try to get through the heavy door and I think she was a little bewildered however she recovered well once I explained that it was pure ignorance and just bad manners. She did open the door for me as I left.
I had booked it in for a service and the recall update but the person who made the appointment hadn't listed that on the schedule however, she did add it on.
I noticed on the worksheet that “Duty of care” was listed but that was an immediate fail. Only then was I informed that the insurance for a loan car would be £15, I refused and called someone to collect me, which was very inconvenient. I don't know if this is purely for Motability customers or for everyone but it seems very rapacious.
I dropped the car off at 09:30 and the job took 6 hours and I was called to collect it at 15:35, I did say to Jessica that I couldn't collect it as my pain was severe and she did get someone to deliver it back to me, I only live 0.8 miles from the dealership. I also met Jack the mechanic who was lovely
I wasn't happy with with the customer service last year and unfortunately, it hasn't improved. I appreciate that the staff see a considerable amount of customers but some customer recognition could and should be employed rather than leaving customers feel just like a number on a file. I do avoid the dealership unless I have to go because the way the business operates so impersonal to its customers and the experience I've had does not make me feel respected or valued. - Rating 5.0Jan 23, 2025Richard was very friendly explained everything to us ..highly recommendResponse from Drayton Motors Kia LouthJan 31, 2025Hi Donna. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Jan 22, 2025Sammy was very professional and helpful with the entire process there was a friendly atmosphere I’d definitely recommend Drayton motors Louth.Response from Drayton Motors Kia LouthJan 31, 2025Hi Martin. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Jan 22, 2025There are very goodResponse from Drayton Motors Kia LouthJan 31, 2025Hi James. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Jan 22, 2025Very welcoming and friendly.Response from Drayton Motors Kia LouthJan 31, 2025Hi Robert. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Dec 31, 2024Very helpful and attentive staff from the moment you walk through the door.. Cannot recommend highly enoughResponse from Drayton Motors Kia LouthJan 31, 2025Hi Lesley. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Dec 10, 2024Great service, very helpful staff and very friendlyResponse from Drayton Motors Kia LouthJan 31, 2025Hi Michael. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Nov 27, 2024Excellent very good experience was very well looked after
Thank youResponse from Drayton Motors Kia LouthJan 31, 2025Hi Ronald. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business). - Rating 1.0Nov 23, 2024TerribleResponse from Drayton Motors Kia LouthJan 31, 2025Hi Joanne. I'm sorry to read your review, but I think it's really important that we air both sides of this. We have always tried our best to accommodate you but on each occasions the accusations that you sent our way were unfounded and I explained this to you. I don't think this is a fair representation of how we look after customers especially given the mass of 5 star reviews we have. You're still always welcome to visit us, so we hope to see you again in the future. Lee Jones (Head of Business).
- Rating 5.0Nov 18, 2024Everything was spot on until I came to collect the car and went to the garage only to find out they had moved and had not informed me of this.Response from Drayton Motors Kia LouthJan 31, 2025Hi Susan. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Nov 12, 2024Our experience was very good, all at Drayton Motor's were very friendly, very helpful and dealt with us well, answering all our questions promptly.
Lovely service, fantastic car.
Thanks to all at Drayton Motor's.Response from Drayton Motors Kia LouthJan 31, 2025Hi Denise. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business). - Rating 5.0Nov 9, 2024Excellent service they have always looked after me very well. All staff are very friendlyResponse from Drayton Motors Kia LouthJan 31, 2025Hi Ronald. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Nov 8, 2024He was very good at explaining everything to usResponse from Drayton Motors Kia LouthJan 31, 2025Hi Marie. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Nov 8, 2024staff was lovely,very friendly and helpfulResponse from Drayton Motors Kia LouthJan 31, 2025Hi Kaylie. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Nov 6, 2024From start to finish Kia at Louth and especially Richard Smith have been there for us, keeping us informed about our order for a mobility car, their customer service is second to none, I can't recommend this company enoughResponse from Drayton Motors Kia LouthJan 31, 2025Hi David. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 4.0Oct 29, 2024GoodResponse from Drayton Motors Kia LouthJan 31, 2025Hi Joanne. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Oct 28, 2024Very friendly and helpfulResponse from Drayton Motors Kia LouthJan 31, 2025Hi Janet. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Oct 19, 2024Very helpful and informative not pushy very relaxed and pleasantResponse from Drayton Motors Kia LouthJan 31, 2025Hi Susan. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).
- Rating 5.0Oct 15, 2024Absolutely amazing , great service couldn’t do anymore to help if they tried . Sammy was very polite , professional and helpfulResponse from Drayton Motors Kia LouthJan 31, 2025Hi Tracy. Thank you so much for your amazing review, it truly is appreciated! All the very best for now. Lee Jones (Head of Business).