Motability Scheme at Pentagon Vauxhall Mansfield

4.9
Rating 4.9
(596 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Vauxhall Mansfield

At Pentagon Mansfield we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

Our Motability Specialist Sarah Lee has been part of the team for over 10 years, Sarah has a fleet of over 1000 customers who come back year after year, here's what just a few have to say! "Really good job done . Very efficient and polite staff ." "Great customer service staff friendly and helpful" "Brilliant and highly recommended."

Contact Pentagon Vauxhall Mansfield on 03303906799 to make an appointment with our Motability Scheme Specialist.

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Contact information

Address
Sutton Road
Mansfield NG18 5HX
GB
Get directions
Phone Number
Call Pentagon Vauxhall Mansfield on 0330 390 6799
0330 390 6799
0330 390 6799
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Sarah Lee
  • Daniel Atkinson
  • Charley Hickin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Jade Baron
  • Olivia Stephenson
  • Ellie Mcmylor
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Vauxhall Mansfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Vauxhall Mansfield

  • Rating 5.0
    Good service pick up and drop off
    Response from Pentagon Vauxhall Mansfield
    Hello Mervin,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were pleased with our pick-up and drop-off service. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Great customer care by Ellie
    Response from Pentagon Vauxhall Mansfield
    Hello Ajay,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with our customer care, especially with Ellie. Providing excellent service is our top priority, and it's wonderful to know that Ellie made a positive impact during your visit.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Very helpful and gave us the upmost attention to detail
    Response from Pentagon Vauxhall Mansfield
    Hello Ralph,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that we were able to provide the attention to detail you deserve. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon Vauxhall Mansfield.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Absolutely brilliant from start to finish ensuring to keep me updated throughout the whole process Sara Lee was fantastic and really looked after us
    Response from Pentagon Vauxhall Mansfield
    Dear Jane,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an absolutely brilliant experience from start to finish. It's fantastic to know that Sara Lee was able to keep you updated throughout the whole process and looked after you so well.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you with your mobility needs. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Pentagon Vauxhall Mansfield. We look forward to serving you again.

    Warm regards,
    Pentagon Vauxhall Mansfield
  • Rating 4.0
    Everything went well but motability refused to let my vehicle be serviced
    Response from Pentagon Vauxhall Mansfield
    Hello Alan,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your overall experience went well. However, we apologize for any inconvenience you faced regarding the servicing of your vehicle. We understand how important it is for our customers to have a seamless experience, and we are committed to addressing any issues that arise.

    Please feel free to reach out to our team directly so we can discuss this matter further and find a suitable resolution for you. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services.

    Thank you for choosing the Motability Scheme at Pentagon Vauxhall Mansfield.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Very helpful got me in my car within 2 weeks
    Response from Pentagon Vauxhall Mansfield
    Hello David,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful and that we were able to get you into your car within two weeks. Our team at Pentagon Vauxhall Mansfield is dedicated to providing efficient and supportive service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    Was very helpful
    Response from Pentagon Vauxhall Mansfield
    Hello Ralph,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful. At Pentagon Vauxhall Mansfield, we strive to provide the best possible experience for all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    Amazing as they are always extremely helpful and friendly
    Always put any concerns to rest and always go out their way to help in whatever way we need them to
    Response from Pentagon Vauxhall Mansfield
    Hello Lesley,

    Thank you so much for your wonderful review! We are thrilled to hear that you find our team at Pentagon Vauxhall Mansfield to be extremely helpful and friendly. It's our priority to ensure that any concerns you have are addressed and that we go out of our way to assist you in every possible way. Your feedback is incredibly valuable to us and motivates us to continue providing the best service possible. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    Polite, courteous, friendly, joke with
    Response from Pentagon Vauxhall Mansfield
    Hello Glenn,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be polite, courteous, and friendly. It's great to know that we could share a few laughs with you during your visit. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Pentagon Vauxhall Mansfield. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    Above and beyond
    Response from Pentagon Vauxhall Mansfield
    Dear Roger,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience with us went above and beyond your expectations. At Pentagon Vauxhall Mansfield, we strive to provide exceptional service to all our customers, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    very helpful everything explained really welcoming
    Response from Pentagon Vauxhall Mansfield
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service helpful and that everything was explained clearly. Our team strives to create a welcoming environment for all our customers, and it's fantastic to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Pentagon Vauxhall Mansfield.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Brilliant assistance, very helpful on the decision making the car, went through everything thoroughly, explained everything to do detail - from the car to the finances, was really happy with the swift turn over, was really happy with the continuous communication and updates
    Response from Pentagon Vauxhall Mansfield
    Dear Iyra,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Pentagon Vauxhall Mansfield. Our team strives to provide thorough and helpful assistance, and it’s great to know that we were able to support you effectively in your decision-making process. We are also pleased that you appreciated the continuous communication and swift service. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Brilliant service, super efficient and all staff go above and beyond to ensure it is as easy as possible.
    Response from Pentagon Vauxhall Mansfield
    Hello John,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service brilliant and efficient. Our team at Pentagon Vauxhall Mansfield always strives to go above and beyond to make the process as easy as possible for our customers. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    Sarah was great at Pentagon Mansfield, very efficient in getting us a car and went through everything
    Response from Pentagon Vauxhall Mansfield
    Hello Mark,

    Thank you so much for taking the time to share your positive experience with us at Pentagon Vauxhall Mansfield. We are thrilled to hear that Sarah was able to assist you efficiently and provide you with the excellent service you deserve. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Sarah and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    Sarah was excellent. Went above & beyond
    Response from Pentagon Vauxhall Mansfield
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Sarah provided you with excellent service and went above and beyond your expectations. At Pentagon Vauxhall Mansfield, we strive to offer the best experience for our customers, and it’s fantastic to know that Sarah exemplified this during your visit.

    Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Sarah and the rest of our team. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Pentagon Vauxhall Mansfield.

    Best regards,
    Pentagon Vauxhall Mansfield Team
  • Rating 4.0
    I was happy overall but when received had not been hoovered as said . Boot carets not put back making difficult for me whilst In wheelchair n Ill
    Response from Pentagon Vauxhall Mansfield
    Hello Louise,

    Thank you for taking the time to share your feedback with us. We're glad to hear that you were overall happy with your experience. We understand how important it is for everything to be in place, especially considering your specific needs.

    Your feedback is invaluable, and we will ensure that this issue is addressed with our team to prevent it from happening in the future. If there's anything else we can do to assist you or if you have further concerns, please don't hesitate to reach out.

    Thank you for choosing the Motability Scheme at Pentagon Vauxhall Mansfield. We look forward to serving you better in the future.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Staff very friendly efficient and knowledgeable would highly recommend
    Response from Pentagon Vauxhall Mansfield
    Hello Nichola,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly, efficient, and knowledgeable. Your recommendation means a lot to us and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Pentagon Vauxhall Mansfield.

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    friendly staff as always
    Response from Pentagon Vauxhall Mansfield
    Hello Aaron,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff friendly, as always. Providing excellent customer service is a top priority for us at Pentagon Vauxhall Mansfield, and your feedback truly motivates our team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Pentagon Vauxhall Mansfield
  • Rating 5.0
    Always first class service. Can't fault them.
    Response from Pentagon Vauxhall Mansfield
    Hello Anthony,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you consistently receive first-class service from our team at Pentagon Vauxhall Mansfield. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we are meeting your expectations.

    Providing excellent service is our top priority, and your feedback reassures us that we are on the right track. If there is anything more we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    The Pentagon Vauxhall Mansfield Team
  • Rating 5.0
    The service was very good, very efficient. We especially appreciated the after service video sent to us. Very nice touch.
    Response from Pentagon Vauxhall Mansfield
    Hello Tracy,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service efficient and appreciated the after-service video. It's wonderful to know that these touches made a positive impact on your visit. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Pentagon Vauxhall Mansfield

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