Motability Scheme at Allen Ford Riverside

4.7
Rating 4.7
(102 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Allen Ford Riverside

Welcome to Allen Ford Riverside

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
1 Fairground Way
Riverside
Northampton NN3 9HU
GB
Phone Number
Call Allen Ford Riverside on 01604 417500
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Martin
  • Jason Fellows
  • Monika Dabek
  • Bethany Tatnell
  • Joe Archer
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Fortune Close, Riverside Retail Park, Northampton NN3 9HZ

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kerry Moore
  • Paul Tilley
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Fortune Close, Riverside Retail Park, Northampton NN3 9HZ
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Accessibility features at Allen Ford Riverside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Allen Ford Riverside

  • Rating 5.0
    Bethany was very helpful and knowledgeable, she explained the new features of the car. We are very happy with the process
  • Rating 5.0
    Great service
  • Rating 5.0
    Excellent service. Looked after well by Kerry. Would definitely recommend.
  • Rating 5.0
    Fantastic service as always
  • Rating 5.0
    Lovely staff job done no problems good services
  • Rating 5.0
    Lovely staff Lovely car well happy
  • Rating 5.0
    Very friendly a professional service
  • Rating 5.0
    What an easy process and Laura was absolutely lovely to deal with
  • Rating 4.0
    Couldn't give five stars as they don't provide automatic courtesy cars. Overall a good experience.
  • Rating 1.0
    Rubbish .
  • Rating 5.0
    Excellent very helpfull and answered all of our questions very good showroom and the motability lady couldn't have been more helpful very satisfied
  • Rating 5.0
    Friendly staff very helpful
  • Rating 5.0
    Very helpful + friendly
  • Rating 5.0
    Hi I’m very pleased with your service it was excellent
  • Rating 5.0
    Thank you,
    Service done & Collect abs delivery.
    Very polite member of Ford staff.
  • Rating 5.0
    Well done 👏
  • Rating 4.0
    I found the experience exceptional by the Motorbility Specialist, nothing was to much trouble.
  • Rating 5.0
    Very good and helpful
  • Rating 5.0
    Always helpful friendly and accomodating
  • Rating 5.0
    Everyone was really welcoming especially Beth who specialises in Mobality. She had lots of knowledge and was really helpful. I would defiently recommend to family and friends.

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