Motability Scheme at Motorvogue SEAT Northampton

4.7
Rating 4.7
(78 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:30 - 16:30

Contact information

Address
74 Kingsthorpe Road
74 Kingsthorpe Road
Northampton NN2 6HE
GB
Phone Number
Call Motorvogue SEAT Northampton on 01604 714555
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Vince Bloyce
  • Eva Silvester
  • Sam Miller
  • Laura Johnson
  • Katie Monahan
  • Nik Gajjar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Nicola Hitchen
  • Matthew Coles
  • Megan Drewery
  • Jamie Bower
We recommend calling and booking an appointment before visiting.
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Accessibility features at Motorvogue SEAT Northampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Motorvogue SEAT Northampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Motorvogue SEAT Northampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Motorvogue SEAT Northampton on 01604714555 to make an appointment with our Motability specialist.

Reviews at Motorvogue SEAT Northampton

  • Rating 3.0
    I really didn’t want to give this review as it isn’t the best. I went back to Motorvogue SEAT because of the amazing service I had the first time around when I got my first Motability car, an auto Arona FR Sport 5 years ago. Salesman Stefan knew everything, answered any questions, put me at ease & introduced me to driving an automatic for the first time.
    This time I felt rushed from the first phone call to Nik, about making an appointment to try the new Arona, when he said what model/colour would I like to order!?! I wanted to see one, sit in it & drive it first!
    When I went to see Nik he hadn’t got a car out for me to try. They were all parked very closely together & I had difficulty squeezing into one. I then arranged another appointment to test drive one the following week.
    On arriving Nik said they didn’t have an automatic for me to test drive, which was the whole point of me going. His manager Dan came over & asked if I liked any other cars. I said the Ateca, but I couldn’t afford the advance payment on one. He then went to double check & came back saying SEAT would give me £1500 toward an Ateca, if I got it before the end of the year. That was the game changer & I agreed to a test drive. Nik handed the key to my friend & said off you go. Had I been on my own, I would not have driven it due to it being bigger than my Arona & my anxiety. I could have easily gone to another garage & chosen a different make/model. Luckily I wasn’t alone, but neither of us were familiar with keyless stop/start or electric handbrake, so it was trial & error driving it.
    When we got back I said I’d still like to sit in the new Arona, but they were still parked in tight, so Dan told Nik to get one out for me. It has changed quite a lot interior wise & felt plasticky & looked tacky, but I’m used to driving one. Dan led us inside to check availability. The decision was out of my hands as there weren’t any automatic FR Sport or FR Limited Editions to be found, where I could get it in time to get the SEAT £1000 toward it or before mine was due back.
    Dan then explained what the Ateca FR comes with & went through the colours. After much searching he found a blue one in Germany, so it was fate & meant to be! My friend decided to take advantage of the SEAT money back offer & ordered one in white! (Her’s was missing the 3 in 1 charger as is mine…)
    When I went to collect my Ateca, Nik asked me to write a review without even seeing it!?! And for the second time in 3 visits, he got my friend & I coffees then said to go & try out the car. I’m on two crutches, wearing a splint on one hand & unable to carry or drink outside! After completing the paperwork & payment Nik handed me the keys & I went to set up my phone to it with my friend’s help, but he stood over us making me flustered, so I didn’t. I was given the temporary insurance & told I’d need to get fuel. The car had 5 miles worth left & was flashing on empty, so Nik told me where the nearest petrol station was & off we went. My friend thought he rushed us without explaining the car to us again.
    It’s taken for granted that most people can get into any vehicle & drive it, but with my disabilities, anxiety & not being tech savvy, I would’ve liked to have been shown how it all works, but didn’t dare ask for sounding stupid.
    It seemed obvious Nik’s new to the job, wasn’t familiar with all the cars specs, expected me to know how to drive it & tried to rush the process. He’s got a lovely, friendly manner if only he’d slow down a bit.
    Once home, my husband & sons explained the keyless entry to me (I thought I had to use the remote every time), switching the automatic brake on after I rolled from a hill start, to put it in Eco rather than Drive, setting the car up to my phone & how it all works.
    Overall, the SEAT Ateca FR is a great car & I’ve been so happy with her in the short time that I’ve had her.
  • Rating 5.0
    Absolutely brilliant service, couldn’t be anymore helpful if they tried! Amazing team!
    Response from Motorvogue SEAT Northampton
    Thank you so much for your kind words Conan! We are so happy to hear that our team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Katie was fantastic from the very beginning of the process, providing excellent customer service and support throughout. I cannot fault Seat at all and we are so happy as new motability customers.
    Response from Motorvogue SEAT Northampton
    Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Eva was brilliant and explored all my options. She also offered drinks and showed me all features of my new car.
    Response from Motorvogue SEAT Northampton
    Thank you for the great review Dulcie! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Eva - just perfect!
    No problems at all. I shall return£
    Response from Motorvogue SEAT Northampton
    Thank you so much for your kind words! We are so happy to hear that Eva was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Everything was great
    Response from Motorvogue SEAT Northampton
    Thank you for your kind words Joshua - we're glad to have been of service!
  • Rating 5.0
    Vince was incredibly helpful and understanding of my needs. He helped us with the application and test drive, and made the application seamless
    Response from Motorvogue SEAT Northampton
    Thank you so much for your kind words Faith! We are so happy to hear that Vince was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Smooth experience
    Response from Motorvogue SEAT Northampton
    Thank you for your kind words Lea - we're glad to have been of service!
  • Rating 5.0
    Eva was very welcoming and easy to talk to with quick responses
    Response from Motorvogue SEAT Northampton
    Thank you for the great review and the feedback Toby, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good well informed and freindly
    Response from Motorvogue SEAT Northampton
    Thank you for your high star rating adn thank you for your kind words Michael - we're glad to have been of service!
  • Rating 5.0
    Great handover from Eva showed us everything we needed to know, great car love it, thanks
    Response from Motorvogue SEAT Northampton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really helpful and friendly staff member. Showed me all the features on the car patiently! Also kept me updated with phone calls while the car was being made. Would rate her A*
    Response from Motorvogue SEAT Northampton
    Thank you for the great review and the feedback Harvey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Instead attention by our sales person. Made to feel welcome and valued as a customer
    Response from Motorvogue SEAT Northampton
    Thank you for the great review Stuart! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Eva was brilliant. Couldn’t have been any better.
    Response from Motorvogue SEAT Northampton
    Thank you so much for your kind words Baxter! We are so happy to hear that Eva was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service
    Response from Motorvogue SEAT Northampton
    Thank you for your kind words Catherine - we're glad to have been of service!
  • Rating 5.0
    Excellent very helpful states in contact the hole time
    Response from Motorvogue SEAT Northampton
    Thank you for the great review and the feedback Jon, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Katie was great and very professional even though my son was over excited and a bit full on, she remained calm and answered any questions we had and helped set up the app and link to car.
    Response from Motorvogue SEAT Northampton
    Thank you so much for your kind words Tobi! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent help and support throughout
    Response from Motorvogue SEAT Northampton
    Thank you for the great review and the feedback Shirley, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Katie was very informative and professional
    Response from Motorvogue SEAT Northampton
    Thank you for the great review Davina! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great experience with Eva. She was super attentive and kind. I got my car from motervogue due to their customer service. As soon as I walked in, the staff greeted us and walked us round which didn’t happen at the next dealer we went to so we came straight back and signed!
    Response from Motorvogue SEAT Northampton
    Thank you so much for your kind words Jasmine! We are so happy to hear that Eva was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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