Motability Scheme at Sytner Audi Nottingham

4.6
Rating 4.6
(57 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Sytner Audi Nottingham

Thank you for considering Audi Nottingham as your Motability specialist.

When you need a little reassurance, our specially trained Motability colleagues are ready to provide support and guidance no matter what your circumstances. We’ll introduce you to the impressive range of vehicles available on the scheme and discuss any adaptions required to meet your individual needs. Should you need a sensory friendly experience, please do let us know so that we may support you with reasonable adjustments. Remember, the scheme is all-inclusive; insurance, breakdown assistance, servicing and maintenance are already included in the price you pay. So we take care of everything, you just add fuel and go! It's as simple as that. We look forward to welcoming you soon.

Contact information

Address
11 Abbeyfield Road
Lenton Industrial Estate
Nottingham NG7 2SZ
GB
Phone Number
Call Sytner Audi Nottingham on 0115 672 8485
Contact Us
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ian Wilkinson
  • Kieran Karia
  • Nathan Zalewski
  • Keith Thurlow
  • Callum Baker
  • Daniel Braines
  • Daniel Rana
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Robyn Starns
  • Matthew Finlayson
  • Lauren Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Nottingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Nottingham

  • Rating 5.0
    Ian was excellent. Very knowledgeable, fully prepared. Best experience I've had getting a car.
    Response from Sytner Audi Nottingham
    Hi Stuart. Thank you for your great feedback. We pride ourselves on treating our customers with the best service and demonstrating professionalism at all times. We will ensure that Ian receives the recognition he deserves and forward this to the management for you. Thank you Nottingham Audi
  • Rating 5.0
    Very helpful polite guy. Knows how to have a banter. Can not wait for my new car
    Response from Sytner Audi Nottingham
    Hi Joel, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed choosing and ordering your new car. We look forward to welcoming you back to the Dealership when you take delivery of your vehicle. Kind regards Nottingham Audi
  • Rating 5.0
    Steve was amazing. He was very thorough with showing us how the car works and all the technical parts.
    Response from Sytner Audi Nottingham
    Hi Sian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steve receives recognition for his fantastic customer service which he provided to you. We wish you many miles of happy motoring in your new car. Kind regards Nottingham Audi
  • Rating 5.0
    Keith was great he showed me everything in the car how to use it! And was a very professional friendly person great from start to finish
    Thankyou
    Response from Sytner Audi Nottingham
    Hi Lee, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Keith. We will forward your comments on his exemplary customer service skills to Management to ensure he receives the recognition that he deserves. Wishing you many miles of happy motoring in your new car. Kind regards Nottingham Audi,
  • Rating 5.0
    He was good from the minute I got in the place I’m very happy with him
    Response from Sytner Audi Nottingham
    Hi David. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on the selection and ordering of your new car, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Nottingham Audi
  • Rating 5.0
    All good everything went as planned
    Response from Sytner Audi Nottingham
    Hi Lorraine, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience. We wish you many happy miles of motoring in your new car. Kind regards Nottingham Audi,
  • Rating 5.0
    Everyone at Audi from start to finish was informative, friendly and flexible with me.

    Really appreciate the help and kindness they showed throughout
    Response from Sytner Audi Nottingham
    Hi Charday. We are delighted to hear that you had a positive handover experience and that the staff were friendly and helpful. We wish you many miles of happy motoring. Kind Regards Nottingham Audi
  • Rating 5.0
    Very welcoming knowledgeable and professional
    Response from Sytner Audi Nottingham
    Hello Martin. Thank you for the great review and the feedback on how you found the application process and the competency of our Team, we really appreciate it. We look forward to welcoming you back to the business again when you take delivery of your new car. Kind regards Nottingham Audi.
  • Rating 5.0
    Really nice and very good customer service thanks guys
    Response from Sytner Audi Nottingham
    Hi Mollie, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience . We look forward to seeing you again when you take delivery of your new car. Kind regards Nottingham Audi
  • Rating 5.0
    Fantastic experience with Audi, Nottingham. It was Callum’s helpful and informative manner that decided us on choosing Audi through motability. Thank you so much. Callum couldn’t have been more helpful.
    Response from Sytner Audi Nottingham
    Hi Emily. Thank you so much for your kind words! We are so happy to hear that Callum was able to provide you with excellent service during your decision making and application process. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Nottingham Audi
  • Rating 5.0
    Amazing service given my Kieran Karia. Very professional yet friendly person, took his time and went through everything with me.
    Response from Sytner Audi Nottingham
    Hi Medina, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kieran receives recognition for his fantastic customer service which he provided to you when you took delivery of your new car. Kind regards, Nottingham Audi
  • Rating 5.0
    Great service and support to make sure I was getting the best car for my needs. Really pleased the upfront payment was also reduced and having the option for a great electric car
    Response from Sytner Audi Nottingham
    Hi Caron. Thank you so much for your kind words! We are so happy to hear that the team were able to provide you with excellent service and ensure that the car you order is perfect for you. We look forward to seeing you again when you take delivery of your new vehicle. Thank you again for your positive review! Nottingham Audi
  • Rating 1.0
    Disappointing
    Response from Sytner Audi Nottingham
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth could you please forward further details to our front of house manager: robynstarns@sytner.co.uk so we can investigate
  • Rating 5.0
    Swift with excellent customer service
    Response from Sytner Audi Nottingham
    Hi Jordan. Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Nottingham Audi
  • Rating 5.0
    Great experience with keith
    Response from Sytner Audi Nottingham
    Hi Ellie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Keith receives recognition for his fantastic customer service which he provided to you. Kind regards Nottingham Audi,
  • Rating 5.0
    Excellent service by Mr Keith Thurlow. I would give him my highest recommendation.
    Response from Sytner Audi Nottingham
    Hi Shohreh, Thank you so much for your kind words! We are so happy to hear that Keith was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Nottingham Audi
  • Rating 1.0
    Was a shame the way they treat you. Being a motability scheme they would have dealt with customers better. The service Lady Jess was very rude & not very helpful at all. I don’t think I will be using Nottingham Audi again. My complaint fell on deaf ears. And I bet this survey does too.
    Response from Sytner Audi Nottingham
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We wILL investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 4.0
    Great with keeping you up to date with things. But having to wait for an mot with my disability wasn’t so great
    Response from Sytner Audi Nottingham
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with us. We look forward to dealing with you again in the future and happy motoring! Many thanks, Peter Elliott, Head of Sales
  • Rating 5.0
    I’m always offered a drink more than once
    They are aware I’m waiting and I know they are very busy but although there was a considerable wait this time I don’t feel overlooked Chantelle was very customer focused whilst incredibly busy.
    Response from Sytner Audi Nottingham
    Thank you for taking the time to write this wonderful review. We are very glad to hear that you were pleased with the level of service that you received and will ensure Chantelle receives the recognition he deserves. Many thanks , Team Nottingham.
  • Rating 3.0
    I had to sit in the showroom from 9.30 am untill 12.45 untill my car was finished
    A long and very boring time
    When I booked it with audi I was told it was a wait for the car appointment and booked a time if 9.30
    The car must have been started along time after 9.30
    To me 3.5 hours is not a time anyone should sit and wait for a service to be done
    Response from Sytner Audi Nottingham
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.

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