Motability Scheme at Pentagon Cupra Nottingham

Motability Scheme at Pentagon Cupra Nottingham

4.7
Rating 4.7
(29 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
85-95 High Road
Chilwell
Nottingham NG9 4AJ
GB
Get directions
Phone Number
Call Pentagon Cupra Nottingham on 0115 922 1778
0115 922 1778
0115 922 1778
Website

Visit dealer website

Email

cental.sales@pentagon-group.co.uk

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Terry Woodcock
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sam Haywood
  • Rosalin Wood
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Cupra Nottingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pentagon Cupra Nottingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Pentagon Cupra Nottingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pentagon Cupra Nottingham on 01159221778 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Pentagon Cupra Nottingham

  • Rating 5.0
    Terry was absolutely fantastic, brilliant service and always kept me up to date and made sure everything went as smoothly as possible 10/10 - 5 Stars isn’t enough.
  • Rating 3.0
    Great but not outstanding. More information could have been provided during the visit. A test drive was not offered only when I asked.
    Response from Pentagon Cupra Nottingham
    Hello Adriel,

    Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that your experience did not fully meet your expectations. Providing comprehensive information and offering test drives proactively are important aspects of our service, and we regret that we fell short during your visit.

    Your feedback is invaluable in helping us improve our services, and we will ensure that our team is reminded of the importance of these elements. If there is anything specific you would like to discuss or if you have any further questions, please feel free to reach out to us. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Absolutely brilliant experience ordering my new car with Pentagon. Quick and easy ordering process with everything explained clearly. I felt valued as a Motability customer and the staff, particularly Terry, went out of their way to help me. I simply can’t thank them enough for their help and excellent service.
    Response from Pentagon Cupra Nottingham
    Dear Richard,

    Thank you so much for taking the time to share your wonderful experience with us at Pentagon CUPRA Nottingham. We are thrilled to hear that your car ordering process was quick and easy, and that everything was explained clearly. It's fantastic to know that you felt valued as a Motability customer and that Terry, along with the rest of our team, went out of their way to assist you.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to provide you with excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing us for your mobility needs.

    Best regards,
    Pentagon CUPRA Nottingham Team
  • Rating 5.0
    excellent customer service
    Response from Pentagon Cupra Nottingham
    Hello Shantae,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Pentagon CUPRA Nottingham. Providing top-notch service is our priority, and your feedback truly motivates us to keep up the good work. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Great customer service
    Always friendly and helpful
    Response from Pentagon Cupra Nottingham
    Hello Keanu,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service and found our team to be friendly and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Pentagon CUPRA Nottingham.

    Best regards,
    Pentagon CUPRA Nottingham
  • Rating 5.0
    great service
    Response from Pentagon Cupra Nottingham
    Hello Edward,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received great service during your visit to Pentagon CUPRA Nottingham. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    very helpful, seen to straight away and took no time at all to order the car i wanted. very happy
    Response from Pentagon Cupra Nottingham
    Dear Shantae,

    Thank you so much for taking the time to share your experience with us at Pentagon Cupra Nottingham. We are thrilled to hear that you found our service very helpful and that we were able to assist you promptly in ordering the car you wanted. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Perfect customer service. I couldn’t have been managed by a better person there. Truly a specialist in the car and how the Motability scheme works.
    Response from Pentagon Cupra Nottingham
    Dear Lewis,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a perfect customer service experience with us at Pentagon CUPRA Nottingham. Our team takes great pride in being knowledgeable about the Motability Scheme and ensuring that our customers feel well-supported and informed. Your kind words and 5-star rating mean a lot to us, and we are delighted to know that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Great help. Thank you for everything
    Response from Pentagon Cupra Nottingham
    Hello Shelby,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Pentagon CUPRA Nottingham. Your kind words and perfect rating mean a lot to our team. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Very helpful, explained everything in detail and very friendly
    Response from Pentagon Cupra Nottingham
    Hello Eurel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and friendly. It's great to know that everything was explained in detail to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Good told me all I minded to now is the car I ordered a mild hybrid
    Response from Pentagon Cupra Nottingham
    Hello John,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience and that we were able to provide you with all the information you needed. Your feedback is greatly appreciated and helps us continue to improve our services. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon CUPRA Nottingham.

    Best regards,
    Pentagon CUPRA Nottingham
  • Rating 4.0
    Very nice staff, just would have been nice to be asked if I would like to test drive the car as wasn't asked
    Response from Pentagon Cupra Nottingham
    Hello Reese,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be very nice. Your feedback is invaluable, and we'll ensure that our team is reminded of the importance of offering test drives to all our customers. We hope to welcome you back soon and provide you with an even better experience.

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Went in to see Terry who was absolutely brilliant from start to end. Explained everything as best as it could have been and made everything as easy as possible.
    Response from Pentagon Cupra Nottingham
    Hello Luke,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Terry at Pentagon CUPRA Nottingham. It's great to know that he was able to explain everything clearly and make the process as easy as possible for you. Your feedback is incredibly valuable to us, and we are delighted that you had a 5-star experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Pentagon CUPRA Nottingham
  • Rating 5.0
    Terry has lovely customer service. He’s Very kind and attentive as were all staff, makes sure you understand everything. Would definitely recommend Terry at cupra Nottingham. Thanks again :) Leah Jane P
    Response from Pentagon Cupra Nottingham
    Hello,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Terry and the rest of our team at Pentagon CUPRA Nottingham provided you with such attentive and kind service. It's our goal to ensure every customer feels understood and supported, and we're delighted that Terry made such a positive impression. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thanks again for your support!

    Best regards,
    Pentagon CUPRA Nottingham
  • Rating 5.0
    Amazing service .Terry was brilliant and really took his time and explained everything
    Response from Pentagon Cupra Nottingham
    Hello Michelle,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Pentagon CUPRA Nottingham. Terry will be delighted to know that his efforts made a positive impact on your visit. We always strive to provide thorough and attentive service, and it's great to know we succeeded in your case.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Ellis has been great so far and made everything smooth and simple
    Response from Pentagon Cupra Nottingham
    Hello Karl,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ellis has been able to make your experience smooth and simple. Providing excellent service is our top priority, and it's great to know that we are meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Pentagon CUPRA Nottingham
  • Rating 4.0
    It was ok no problems
    Response from Pentagon Cupra Nottingham
    Hello Claire,

    Thank you for taking the time to share your feedback with us. We're glad to hear that your experience with the Motability Scheme at Pentagon CUPRA Nottingham was satisfactory and that you encountered no problems. Your input is valuable to us as we strive to provide the best service possible. If there's anything specific you think we could improve or if you have any further comments, please feel free to let us know. We hope to see you again soon!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Fantastc
    Response from Pentagon Cupra Nottingham
    Hello Patrycja,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us at Pentagon CUPRA Nottingham. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Ellis and Sam very helpful would highly recommend them
    Response from Pentagon Cupra Nottingham
    Hello Gareth,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ellis and Sam were able to assist you effectively. Your recommendation means a lot to us, and we're delighted to know you had a positive experience at Pentagon CUPRA Nottingham. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon CUPRA Nottingham Team
  • Rating 5.0
    Absolutely great service Ellis and Sam we’re both fantastic explained everything clearly and very helpful indeed
    Response from Pentagon Cupra Nottingham
    Dear Gareth,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received fantastic service from Ellis and Sam. It's wonderful to know that they were able to explain everything clearly and provide the helpful assistance you needed. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pentagon CUPRA Nottingham.

    Best regards,
    Pentagon CUPRA Nottingham

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