Motability Scheme at Essex Ford Rayleigh

4.9
Rating 4.9
(108 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Essex Ford Rayleigh

Welcome to Essex Ford Rayleigh

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
8 Stadium Way
Benfleet SS7 3NL
GB
Phone Number
Call Essex Ford Rayleigh on 01268 775544
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kim Mckillop
  • Steven Devonshire
  • Ryan Allen
  • Graham Cock
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Patrick Myrie
  • Loraine Douglas
  • Emma Sanford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Essex Ford Rayleigh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Essex Ford Rayleigh

  • Rating 5.0
    Excellent service as always thanks so much
  • Rating 5.0
    Great friendly staff, pick up and drop off was efficient, customer service was very good
  • Rating 5.0
    Steven really helped us in every way
  • Rating 5.0
    Very nice people
  • Rating 5.0
    Very good
  • Rating 5.0
    Kim was super friendly and explained to us everything we needed to know and gave us all the details about the car we were looking at.
    It was quick and efficient from start to finish.
  • Rating 5.0
    Excellent customer service from Graham.
    Car order was complete within 30 minutes including a viewing of similar model.
  • Rating 5.0
    Steve was great showing me how the car works
  • Rating 5.0
    Excellent service, carried out efficiently. Friendly, knowledgeable, helpful reception staff.
  • Rating 5.0
    100% perfect service.
  • Rating 5.0
    Very pleasant experience. The salesmen made it all very simple and everything went through smoothly . Thank you
  • Rating 5.0
    Rep
  • Rating 5.0
    Very friendly and extremely helpful advisor answered all our questions about the new car as this is my first time applying her name is Kim from Rayleigh
  • Rating 5.0
    Great customer service. The reps were courteous professional and happily answered all our questions. Would happily recommend them to others
  • Rating 5.0
    Very good service
  • Rating 4.0
    Kim McKillop at Ford Rayleigh was very knowledgeable and our face to face interactions were extremely positive. Sadly there were delays in getting our vehicle and the ETA changed a number of times but I believe this was outside the control of the Rayleigh site, and the Motability scheme.
  • Rating 5.0
    You are well looked after by the team. The car came back on time looking immaculate. Thank you team Essex Ford.
  • Rating 5.0
    Absolutely fantastic service can’t fault Kim and her customer care whatsoever! Highly recommend
  • Rating 5.0
    I had previously ordered a car from an alternative manufacturer, the experience was very stressful and needless to say I wasn’t successful in taking delivery of a car. I cancelled my order with that manufacturer and came to Rayleigh Fords in view of submitting an application for a different vehicle. I was met by Kim, she was an absolute pleasure to have look after me. Nothing was too much trouble and she was at the end of the phone if I had any questions regarding anything Motability. Kim truly took the stress of finding a car away! Kim really made it a seamless, stress free experience for me. I wouldn’t hesitate recommending Rayleigh Fords and especially Kim, to anyone looking for a ford product on the motability scheme.
    A huge thank you Kim!
  • Rating 5.0
    Very good service 100%

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